To qualify for the PC Support Technician diploma program, you must meet the following criteria:
Grade 12 or equivalent or Mature Student Status
Good command of the English language and ability to follow instructions
Full-time students must attend required hours per week as per the course schedule at times convenient to them
Part-time students may set their own schedules with a minimum of two training sessions per week (day, evening, or weekend options available)
Program Highlights
This 44-week diploma program prepares you to deal with problems you may encounter when supporting personal computers in an office environment. You'll gain in-depth knowledge of both computer hardware and software, and prepare for the A+ certification exam. The program offers flexible scheduling options for both full-time and part-time students, and all materials are included in your tuition fees. Financial assistance may be available to qualified students.
What you'll master:
Hands-on hardware experience including troubleshooting and assembling computers
Advanced Windows proficiency plus basic knowledge of multiple operating systems
Computer networking skills and PC troubleshooting techniques
Business software applications including Microsoft Office, customer service, and management fundamentals
High Demand Career Path
Skilled PC Support Specialists are in high demand in today's technical environment. Virtually all organizations with multiple computers require PC Support Specialists who can become invaluable members of the management team. Successful graduates may progress to advanced qualifications such as Microsoft Certified Engineer (MCSE).
Career Opportunities
PC Support Technicians are essential in virtually all organizations with multiple computers. This diploma prepares you for technical support roles with a clear pathway to advanced certifications and career growth.
Career paths include:
PC Support Specialist providing technical support in corporate environments
Help Desk Technician troubleshooting hardware and software issues
Computer Support Technician maintaining and repairing computer systems
IT Support Specialist supporting end-users across the organization
Salary Range: $31,135 – $60,587 annually (Information from PayScale Canada)
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