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Medical Office Administration

About The Program

The Medical Office Administration diploma program provides comprehensive training in medical terminology, anatomy, and healthcare administration to prepare you for essential roles in medical offices, clinics, and hospitals. With a 200-hour internship, you'll gain the hands-on experience needed to confidently manage administrative tasks in real healthcare environments.

Career Opportunities

As a Medical Office Administration graduate, you will be ready to take on vital roles across healthcare settings. Your specialized training opens doors to positions such as Medical Office Administrator, Medical Administrative Assistant, Medical Secretary, Medical Receptionist, Clinical Assistant, Hospital Unit Clerk, and Ward Clerk.

Employers Who Have Hired Eastern Grads

Obstetrics and Gynecology
Gentle Touch Spa & Laser
Minacs
Correctional Services Canada
Montebello Medical
Victorian Order of Nurses (VON)

Program Details

Medical offices and healthcare facilities depend on skilled administrative staff to handle daily organizational tasks and patient communications that keep operations running smoothly. If you're interested in clerical work and want to contribute to healthcare, the Eastern College Medical Office Administration program equips you with the terminology and practical skills needed to succeed in any medical setting.

This 46-week program combines classroom learning with EMR simulations, billing practice, and administrative exercises that mirror real healthcare environments. You'll develop the professional and interpersonal abilities that healthcare employers value most, preparing you to step confidently into your new career with real-world field placement experience.

What sets this diploma program at Eastern College apart from any other college?

Eastern College students receive focused training in both medical office and hospital unit procedures, expanding your career options across multiple healthcare settings. The curriculum covers essential skills including medical billing, bookkeeping for provincial health systems, digital record management, and clinical procedures—all designed based on industry feedback to ensure you're job-ready from day one.

Graduates are eligible to earn the Health Information–Certified Associate (HICA) credential through CHIMA, a nationally recognized certification that distinguishes you in the job market and provides advanced standing in Health Information Management programs. The program also includes CPR and First Aid certification, plus comprehensive training in Microsoft Office and digital literacy.

Students enrolled in this program will receive:

8-week (200-hour) internship placement in medical offices, hospitals, or clinics.
Eligibility to earn the HICA credential through CHIMA—a nationally recognized certification.
CPR and First Aid Certification included in the program.
Training on EMR (Electronic Medical Records) simulation software.
Comprehensive Microsoft Office Suite training (Word, Excel, PowerPoint, Outlook).
Medical billing and bookkeeping training for provincial health systems.

Topics covered in this program include:

Anatomy, Physiology and Medical Terminology
Medical Billing and Bookkeeping
Medical Office Procedures with EMR Simulation
Hospital Unit Procedures
Clinical Pathology and Clinical Skills
Medical Ethics and Records Management
Business Communication and Digital Literacy
Healthcare Fundamentals and Concepts

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Provincial Funding

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*All student funding, whether made available privately or through various government branches, is only approved to those who qualify, by the original source of funding. There are many criteria that each candidate must meet to be approved. Schools can only inform you of what may be available.