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Hospitality Operations

Program Overview

Jump-starting your career in the exciting hospitality industry begins with the Hospitality Operations Diploma Program. This program will equip you for entry-level positions in a fast-paced and rewarding career field within travel and tourism. After just one year of study, students will complete an internship and begin networking within the industry. For those interested in management roles, this program prepares students for Evergreen’s two-year Hospitality Management Diploma Program.

Career Opportunities

Graduates of this program can expect to be employed by hotels, motels, resorts, student residences, food and beverage facilities, and other accommodation establishments, or they may be self-employed. The Hospitality Operations program is the perfect starting point for anyone interested in exploring the hospitality industry. After successful completion of the Hospitality Operations program, students wanting to further complete Evergreen College’s Hospitality Management program will only need to complete one more year of study.

Admission Requirements

  • An Ontario Secondary School Diploma or equivalent; or be at least 18 years of age or older and pass an entry test.
  • English proficiency requirement for international students.

Graduation Requirements

To successfully meet the program outcomes the student must:

  • Achieve a minimum mark of 65% in all of the module assignments and exams
  • Achieve a satisfactory rating in the internship evaluation

What You Will Learn

The course consists of 11 modules. These modules are covered in the classroom and the internship.

  • Hospitality Today
  • Front Office
  • Housekeeping Management
  • Opera Property Management System (PMS)
  • Managing Service in Food and Beverage Operations
  • Management of Food and Beverage Operations
  • MICROS Point of Sale (POS)
  • Hotel and Restaurant Accounting
  • Supervision in the Hospitality Industry
  • Hospitality Sales and Marketing
  • Internship: The Hospitality Operations students complete their education with 480 hours of internship experience.
Student Loans and Grants

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Provincial Funding

Looking for student aid options offered by your local province? Choose your province of residence below to check out provincial funding options such as grants, loans, scholarships, and bursaries.
*All student funding, whether made available privately or through various government branches, is only approved to those who qualify, by the original source of funding. There are many criteria that each candidate must meet to be approved. Schools can only inform you of what may be available.