About the Program

The Hospital Unit Clerk diploma program prepares you for essential roles within hospital and clinical settings in 23 weeks. You'll support communication between physicians, nurses, patients, and departments to help ensure organized and efficient patient care. This program blends medical knowledge with practical administrative training including medical terminology, patient documentation, electronic medical records (EMR), scheduling, and physician order processing.

What You'll Learn

• Healthcare foundations and medical knowledge - Introduction to health care delivery systems, health care terminology, human anatomy and physiology, comprehensive understanding of the Canadian healthcare system
• Electronic medical records and documentation - Health information management, managing electronic scheduling, clinical documentation, referrals and medical billing within EMR systems, producing accurate medical correspondence
• Clinical support skills - Diagnostic testing and patient preparation, measuring vital signs, preparing examination rooms, assisting during procedures, maintaining infection control standards
• Professional skills and career readiness - Computer applications with Microsoft Office proficiency, professional communication, career management, available online at Canadian Business College Mississauga campus

Career Opportunities

Roles: Hospital Unit Clerk, Ward Clerk, Patient Services representative, Hospital Assistant, Health Unit Coordinator in hospitals, long-term care facilities, clinics, and healthcare environments.

Why it matters: Healthcare facilities across Canada require skilled unit clerks to coordinate patient information, support clinical teams, and ensure efficient communication within healthcare units supporting quality patient care.