About the Program

CDI College's Dental Receptionist program trains you to run the front desk of a busy dental practice with confidence. Offered at the Burnaby, Surrey, and South Surrey campuses and online across BC, the program gives you the specialized skills to get hired in under a year—from billing and payments to patient records and ordering dental supplies.

What You'll Learn

• Appointment scheduling, patient chart management, and dental office workflow
• Dental billing, insurance claims, and treatment plan coordination
• Dental terminology so you can communicate accurately with clinical staff and patients
• Industry-standard dental practice software, WHMIS certification, and professional telephone and customer service skills

Career Opportunities

Roles: Dental Receptionist, Dental Office Administrator, Patient Coordinator in general practices, orthodontic and specialty clinics across BC earning $38,000–$52,000 [VERIFY via PayScale Canada]

Why it matters: The front desk is the business engine of every dental practice—scheduling, billing, and insurance keep the entire clinic running. Practices consistently seek receptionists with dental-specific training because general admin experience doesn't cover the terminology, software, and insurance knowledge the role demands.