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Summit College

20 Hartzel Road, Unit 1, St. Catharines ON

Possible funding to those who qualify*

  • Second Career
  • Loans
  • Grants
  • Bursaries
  • Scholarships

Programs

Programs offered at each campus may vary, so be sure to check other campus offerings for the course you are most interested in.

Business, Accounting, Marketing Programs

  • Duration: 420 hours; 21 weeks at 4 hours/day + optional practicum

    Course Outline

    Computer Foundations:

    - Introduction to Computers and Windows

    - Microsoft Word Level 1

    - Microsoft Word Level 2

    - Microsoft Excel Level 1

    - Microsoft Excel Level 2

    - Microsoft PowerPoint Level 1

    - Microsoft Outlook Level 1

    Office Procedures:

    - Intro: A Career as an Office Professional

    - Human Relations

    - Management of Work, Time, and Resources

    - Reference Sources

    - Organization Structure and Office Layout

    - Office Technology

    - Incoming and Outgoing Mail

    - Information Management

    - Front Line Reception

    - Travel Arrangements

    - Meetings and Conferences

    - Business Communications

    - Office Commerce and Keeping Records

    - Employment Strategies (resumes, cover letters, interviews)

    - Professional Development

    Career Opportunities

    Office Manager, Marketing, Accounting and Payroll Administrator, Business Applications Specialist, Human Resources Assistant, and Executive Office Assistant.

    Pre-requisites

    18 years or older

    Proof of OSSD (diploma/transcript)  OR  Pass mature entrance exam

  • Duration: 30 weeks at 4 hours/day (25 weeks of training + 5 weeks practicum)

    Program Overview

    The Medical Office Administration program emphasizes the practical and theoretical subjects that will teach the student the skills needed to manage an office environment and effectively communicate, write and interpret medical terms in the workplace. The units covered in the program are MS Office Applications, Communications in the Medical Office, Medical Terminology, Scheduling Medical Appointments, Health Coverage & Billing, Medical Records Management, Medical Software and Medical Transcription.

    Graduates of Summit’s Medical Office Administration program can obtain careers in hospitals, doctor’s offices, clinics, pharmaceutical companies and other facilities in the healthcare industry.

    Course Outline

    Introduction to Computers

    MS Word Level 1 and 2

    MS Excel level 1

    A Career as a Medical Office Professional

    Communication in the Medical Office

    Medical Terminology

    Scheduling Medical Appointments

    Health Coverage & Billing

    Medical Records Management

    Medical Software

    Medical Transcription

    Job Search Training

    Career Opportunities

    Medical Office Assistant, Medical Secretary, Medical Billing Clerk, Medical Billing Secretary, Medical Office Administrator, Medical Receptionist, Clinical Assistant, Ward Secretary and Booking Clerk.

    Pre-requisites

    18 years or older

    Proof of OSSD (diploma/transcript)  OR  Pass mature entrance exam

  • Duration: 200 hours; 10 weeks at 4 hours/day + optional practicum

    Course Outline

    Computer Foundations:

    - Introduction to Computers and Windows

    - Microsoft Word Level 1

    - Microsoft Excel Level 1

    Customer Service:

    - Quality Customer Service

    - Interpersonal Communication Skills

    - Personal Attributes

    - Customer Service Awareness & Relations

    - Sales from a Customer Service Perspective

    Job Search Training:

    - Cover Letters

    - Resume

    - Mock Interviews

    Career Opportunities

    Call Centre Representative, Client Services Representative, Front Desk Agent, Dispatcher, Receptionist etc.

    Pre-requisites

    18 years or older

    Proof of OSSD (diploma/transcript)  OR  Pass mature entrance exam

  • Duration: 5 weeks at 4 hours/day + optional practicum

    Program Overview

    Summit’s Retail Sales Program provides students with the necessary skills and knowledge to successfully enter the retail sales industry. The Retail Sales Program provides graduates with the transferable and marketable skills needed to gain employment and thrive in a variety of situations and work environments. Some of the units covered are Quality Customer Service, Interpersonal Communications Skills, Building the Sale, Retail Math, Completing Sales Transaction and Point-of-Sale.

    Graduates of the Retail Sales Program can use point-of-sale operating systems, complete simple and complex transactions; and provide exceptional customer service.

    Course Outline

    Quality Customer Service

    Interpersonal Communication Skills

    Building the Sale

    Mathematics of Retail

    Completing the Sales Transaction

    Point of Sale

    Career Opportunities

    Cashier, Sales Representative, Customer Service Representative etc.

    Pre-requisites

    18 years or older

    Proof of OSSD (diploma/transcript)  OR  Pass mature entrance exam

  • Duration: 15 weeks at 4 hours/day + optional practicum

    Program Overview

    Summit’s Guest Services Agent Program is designed to provide graduates with the necessary customer service and technical skills to excel in the guest services industry. There is a particular emphasis on attention to operational aspects of the job that are increasingly computerized – reservations, room selection, guest accounts and payment.

    The Guest Services Agent Program provides graduates with the combination of transferable and specialized skills needed to succeed on the front line of a diverse, communications-based field in a wide range of setting – motels, hotels, health clubs, resorts, etc.

    Course Outline

    Computer Foundations

    The Hotel Industry

    Customer Service

    Guest Services Agent Operations

    Job Search Training

    Career Opportunities

    Guest Service Representative, Guest Services Agent, Hotel Front Desk Clerk, Hotel Front Office Clerk, Hotel Reservations Clerk, Room Clerk, etc.

    Pre-requisites

    18 years or older

    Proof of OSSD (diploma/transcript)  OR  Pass mature entrance exam

Legal, Policing Programs

  • Duration: 11 weeks at 4 hours/day + optional practicum

    Program Overview

    Summit’s Security Guard Program meets all the training requirements established by the Ministry of Community Safety and Correctional Services. Some of the units covered in the program are The Private Security Act and Ministry Code of Conduct, Basic Security Procedures, Report Writing, Canadian Legal System, Use of Force Theory and more.

    Graduates of the Security Guard Program are equipped with the skills to write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons; answer alarms and investigate disturbances and patrol industrial or commercial premises to prevent and detect signs of intrusion.

    Course Outline

    Introduction to the Security Industry

    The Private Security & Investigative Services

    Ministry Code of Conduct

    Basic Security Procedures

    Report Writing

    Health & Safety

    Emergency Response Preparation

    Canadian Legal System

    Legal Authorities

    Effective Communications

    Sensitivity Training

    Use of Force Theory

    Emergency First Aid/CPR Training

    WHMIS Training

    Career Opportunities

    Security guard, Armored car guard, Bodyguard, Bouncer, Commissionaire, Night watchman/woman, Pre-boarding security guard, etc.

    Pre-requisites

    18 years or older

    Proof of OSSD (diploma/transcript)  OR  Pass mature entrance exam

    Valid Criminal Record Check

ST. CATHARINES Campus

MISSION

Fuel lifelong success by empowering individuals with skills and awareness to reach higher personal potential.

Our diploma and certificate programs are relevant to today’s high demand jobs and are offered at eight campus locations across southern Ontario. Our students succeed because of our learning-centered model powered by humanist principles that respect every person as a whole. Accordingly, our unique teaching approaches are customized to optimize learning and increase your chances for success in the workplace.

METHOD

Summit College is a unique private career college which embraces the notion that we are all individuals. The Summit Method is a company-wide approach that encourages each individual to reach his or her personal power to succeed.

To put the theory into practice, we:

Address the needs of the whole person by using strategies that help students realize both educational and life goals.

Recognize and respect life challenges. Adult students often experience trepidation about learning and starting on new career paths.

Customize the learning process for each student with unique strategies that fit different learning styles.

Teach self-management skills that propel students toward success in employment and in life.

Shift students' belief level by instilling in them a success-is-possible mindset.

The Summit Method "stretches the bell curve": students' attitudes improve, confidence rises, and employment prospects open wide.

DIFFERENCE

The strength of our programs lie in three essential strategies that have become standard practice at Summit College.  Together they create the Summit difference - what makes us unique and the first choice for students who are serious about their careers.

Customization

Each Summit student is unique. Adapting specific learning strategies to meet his or her individual needs is cost-effective in helping ensure training time provides a solid return. Summit also provides a learning continuum: academic training, leading to diploma and certificate skills training... and professional development and upgrading. Summit provides valuable training for all ages and stages of life.

Employment Focus

The entire Summit team focuses on ensuring student employment. Programs are designed and kept current in concert with companies who hire our graduates, so we know the material our students learn is what they need to get a job, perform well, and keep the job.  Summit College graduates are job ready.

Kaizen

We are keen about continuous improvement - rethinking and reworking program content and systems in order to keep current and effective.


*All student funding, whether made available privately or through various government branches, is only approved to those who qualify, by the original source of funding. There are many criteria that each candidate must meet to be approved. Schools can only inform you of what may be available.