Programs offered at each campus may vary, so be sure to check other campus offerings for the course you are most interested in.
Computer Foundations:
- Introduction to Computers and Windows
- Microsoft Word Level 1
- Microsoft Word Level 2
- Microsoft Excel Level 1
- Microsoft Excel Level 2
- Microsoft PowerPoint Level 1
- Microsoft Outlook Level 1
Office Procedures:
- Intro: A Career as an Office Professional
- Human Relations
- Management of Work, Time, and Resources
- Reference Sources
- Organization Structure and Office Layout
- Office Technology
- Incoming and Outgoing Mail
- Information Management
- Front Line Reception
- Travel Arrangements
- Meetings and Conferences
- Business Communications
- Office Commerce and Keeping Records
- Employment Strategies (resumes, cover letters, interviews)
- Professional Development
Office Manager, Marketing, Accounting and Payroll Administrator, Business Applications Specialist, Human Resources Assistant, and Executive Office Assistant.
18 years or older
Proof of OSSD (diploma/transcript) OR Pass mature entrance exam
The Medical Office Administration program emphasizes the practical and theoretical subjects that will teach the student the skills needed to manage an office environment and effectively communicate, write and interpret medical terms in the workplace. The units covered in the program are MS Office Applications, Communications in the Medical Office, Medical Terminology, Scheduling Medical Appointments, Health Coverage & Billing, Medical Records Management, Medical Software and Medical Transcription.
Graduates of Summit’s Medical Office Administration program can obtain careers in hospitals, doctor’s offices, clinics, pharmaceutical companies and other facilities in the healthcare industry.
Course Outline
Introduction to Computers
MS Word Level 1 and 2
MS Excel level 1
A Career as a Medical Office Professional
Communication in the Medical Office
Medical Terminology
Scheduling Medical Appointments
Health Coverage & Billing
Medical Records Management
Medical Software
Medical Transcription
Job Search Training
Career Opportunities
Medical Office Assistant, Medical Secretary, Medical Billing Clerk, Medical Billing Secretary, Medical Office Administrator, Medical Receptionist, Clinical Assistant, Ward Secretary and Booking Clerk.
18 years or older
Proof of OSSD (diploma/transcript) OR Pass mature entrance exam
Computer Foundations:
- Introduction to Computers and Windows
- Microsoft Word Level 1
- Microsoft Excel Level 1
Customer Service:
- Quality Customer Service
- Interpersonal Communication Skills
- Personal Attributes
- Customer Service Awareness & Relations
- Sales from a Customer Service Perspective
Job Search Training:
- Cover Letters
- Resume
- Mock Interviews
Career Opportunities
Call Centre Representative, Client Services Representative, Front Desk Agent, Dispatcher, Receptionist etc.
18 years or older
Proof of OSSD (diploma/transcript) OR Pass mature entrance exam
Summit’s Retail Sales Program provides students with the necessary skills and knowledge to successfully enter the retail sales industry. The Retail Sales Program provides graduates with the transferable and marketable skills needed to gain employment and thrive in a variety of situations and work environments. Some of the units covered are Quality Customer Service, Interpersonal Communications Skills, Building the Sale, Retail Math, Completing Sales Transaction and Point-of-Sale.
Graduates of the Retail Sales Program can use point-of-sale operating systems, complete simple and complex transactions; and provide exceptional customer service.
Course Outline
Quality Customer Service
Interpersonal Communication Skills
Building the Sale
Mathematics of Retail
Completing the Sales Transaction
Point of Sale
Career Opportunities
Cashier, Sales Representative, Customer Service Representative etc.
18 years or older
Proof of OSSD (diploma/transcript) OR Pass mature entrance exam