Programs offered at each campus may vary, so be sure to check other campus offerings for the course you are most interested in.
Computer Foundations:
- Introduction to Computers and Windows
- Microsoft Word Level 1
- Microsoft Word Level 2
- Microsoft Excel Level 1
- Microsoft Excel Level 2
- Microsoft PowerPoint Level 1
- Microsoft Outlook Level 1
Office Procedures:
- Intro: A Career as an Office Professional
- Human Relations
- Management of Work, Time, and Resources
- Reference Sources
- Organization Structure and Office Layout
- Office Technology
- Incoming and Outgoing Mail
- Information Management
- Front Line Reception
- Travel Arrangements
- Meetings and Conferences
- Business Communications
- Office Commerce and Keeping Records
- Employment Strategies (resumes, cover letters, interviews)
- Professional Development
Office Manager, Marketing, Accounting and Payroll Administrator, Business Applications Specialist, Human Resources Assistant, and Executive Office Assistant.
18 years or older
Proof of OSSD (diploma/transcript) OR Pass mature entrance exam
The Medical Office Administration program emphasizes the practical and theoretical subjects that will teach the student the skills needed to manage an office environment and effectively communicate, write and interpret medical terms in the workplace. The units covered in the program are MS Office Applications, Communications in the Medical Office, Medical Terminology, Scheduling Medical Appointments, Health Coverage & Billing, Medical Records Management, Medical Software and Medical Transcription.
Graduates of Summit’s Medical Office Administration program can obtain careers in hospitals, doctor’s offices, clinics, pharmaceutical companies and other facilities in the healthcare industry.
Course Outline
Introduction to Computers
MS Word Level 1 and 2
MS Excel level 1
A Career as a Medical Office Professional
Communication in the Medical Office
Medical Terminology
Scheduling Medical Appointments
Health Coverage & Billing
Medical Records Management
Medical Software
Medical Transcription
Job Search Training
Career Opportunities
Medical Office Assistant, Medical Secretary, Medical Billing Clerk, Medical Billing Secretary, Medical Office Administrator, Medical Receptionist, Clinical Assistant, Ward Secretary and Booking Clerk.
18 years or older
Proof of OSSD (diploma/transcript) OR Pass mature entrance exam
Computer Foundations:
- Introduction to Computers and Windows
- Microsoft Word Level 1
- Microsoft Excel Level 1
Customer Service:
- Quality Customer Service
- Interpersonal Communication Skills
- Personal Attributes
- Customer Service Awareness & Relations
- Sales from a Customer Service Perspective
Job Search Training:
- Cover Letters
- Resume
- Mock Interviews
Career Opportunities
Call Centre Representative, Client Services Representative, Front Desk Agent, Dispatcher, Receptionist etc.
18 years or older
Proof of OSSD (diploma/transcript) OR Pass mature entrance exam
Summit’s Retail Sales Program provides students with the necessary skills and knowledge to successfully enter the retail sales industry. The Retail Sales Program provides graduates with the transferable and marketable skills needed to gain employment and thrive in a variety of situations and work environments. Some of the units covered are Quality Customer Service, Interpersonal Communications Skills, Building the Sale, Retail Math, Completing Sales Transaction and Point-of-Sale.
Graduates of the Retail Sales Program can use point-of-sale operating systems, complete simple and complex transactions; and provide exceptional customer service.
Course Outline
Quality Customer Service
Interpersonal Communication Skills
Building the Sale
Mathematics of Retail
Completing the Sales Transaction
Point of Sale
Career Opportunities
Cashier, Sales Representative, Customer Service Representative etc.
18 years or older
Proof of OSSD (diploma/transcript) OR Pass mature entrance exam
Summit’s Guest Services Agent Program is designed to provide graduates with the necessary customer service and technical skills to excel in the guest services industry. There is a particular emphasis on attention to operational aspects of the job that are increasingly computerized – reservations, room selection, guest accounts and payment.
The Guest Services Agent Program provides graduates with the combination of transferable and specialized skills needed to succeed on the front line of a diverse, communications-based field in a wide range of setting – motels, hotels, health clubs, resorts, etc.
Course Outline
Computer Foundations
The Hotel Industry
Customer Service
Guest Services Agent Operations
Job Search Training
Career Opportunities
Guest Service Representative, Guest Services Agent, Hotel Front Desk Clerk, Hotel Front Office Clerk, Hotel Reservations Clerk, Room Clerk, etc.
18 years or older
Proof of OSSD (diploma/transcript) OR Pass mature entrance exam
Summit’s Supply Chain Resource Management Program equips students with conscientious purchasing inventory/parts management, and production control strategies. The Supply Chain Management Program is a comprehensive program of study that includes: business communications, database management, introduction to accounting, purchasing and inventory; production control; and management of company resources, personnel, and information.
Graduates of the Supply Chain Resource Management Program are prepared for employment with manufacturing and construction companies, printing and publishing firms, warehouses, and retail and wholesale establishments.
Course Outline
Student Success
Customer Service
Business Communications
Workplace Math
Getting to know Resource Management
The Perceptive P & I Clerk
The Resourceful Production Clerk
The Organized Parts Clerk
Introduction to Accounting
MS Office Excel Level 2
MS Office Access Level 1
Workplace Safety
Job Search Training
Career Opportunities
Logistics Supervisor, Warehouse Distribution Supervisor, Inventory Control Supervisor, Export Traffic Supervisor, Air Transport Operations Supervisor, Procurement Supervisor, and much more.
18 years or older
Proof of OSSD (diploma/transcript) OR Pass mature entrance exam
Computer Foundations Level 1
Summit’s Security Guard Program meets all the training requirements established by the Ministry of Community Safety and Correctional Services. Some of the units covered in the program are The Private Security Act and Ministry Code of Conduct, Basic Security Procedures, Report Writing, Canadian Legal System, Use of Force Theory and more.
Graduates of the Security Guard Program are equipped with the skills to write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons; answer alarms and investigate disturbances and patrol industrial or commercial premises to prevent and detect signs of intrusion.
Course Outline
Introduction to the Security Industry
The Private Security & Investigative Services
Ministry Code of Conduct
Basic Security Procedures
Report Writing
Health & Safety
Emergency Response Preparation
Canadian Legal System
Legal Authorities
Effective Communications
Sensitivity Training
Use of Force Theory
Emergency First Aid/CPR Training
WHMIS Training
Career Opportunities
Security guard, Armored car guard, Bodyguard, Bouncer, Commissionaire, Night watchman/woman, Pre-boarding security guard, etc.
18 years or older
Proof of OSSD (diploma/transcript) OR Pass mature entrance exam
Valid Criminal Record Check
Fuel lifelong success by empowering individuals with skills and awareness to reach higher personal potential.
Our diploma and certificate programs are relevant to today’s high demand jobs and are offered at eight campus locations across southern Ontario. Our students succeed because of our learning-centered model powered by humanist principles that respect every person as a whole. Accordingly, our unique teaching approaches are customized to optimize learning and increase your chances for success in the workplace.
To put the theory into practice, we:
Address the needs of the whole person by using strategies that help students realize both educational and life goals.
Recognize and respect life challenges. Adult students often experience trepidation about learning and starting on new career paths.
Customize the learning process for each student with unique strategies that fit different learning styles.
Teach self-management skills that propel students toward success in employment and in life.
Shift students' belief level by instilling in them a success-is-possible mindset.
The Summit Method "stretches the bell curve": students' attitudes improve, confidence rises, and employment prospects open wide.
Customization
Each Summit student is unique. Adapting specific learning strategies to meet his or her individual needs is cost-effective in helping ensure training time provides a solid return. Summit also provides a learning continuum: academic training, leading to diploma and certificate skills training... and professional development and upgrading. Summit provides valuable training for all ages and stages of life.
Employment Focus
The entire Summit team focuses on ensuring student employment. Programs are designed and kept current in concert with companies who hire our graduates, so we know the material our students learn is what they need to get a job, perform well, and keep the job. Summit College graduates are job ready.
Kaizen
We are keen about continuous improvement - rethinking and reworking program content and systems in order to keep current and effective.