Helping Canadians get back to work.

Sprott Shaw College

301 - 340 Victoria Street, Kamloops BC

Possible funding to those who qualify*

  • B.C. Access Grant
  • Loans
  • Grants
  • Bursaries
  • Scholarships

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Contact Sprott Shaw College for information today!

Programs

Programs offered at each campus may vary, so be sure to check other campus offerings for the course you are most interested in.

Business, Marketing, Admin Programs

  • The Advanced Business Management with Co-op diploma is the ideal way for you to venture into the world of business, network with classmates from around the world, satisfy your intellectual curiosity and add some edge and flair into your academic credentials. Moreover, the co-op term of the program provides graduates with a unique portal into the world of Canadian and global business. This diploma also offers you the option of applying for the Certificate of Supervisory Management with the Canadian Institute of Management.
    Learning Objectives
    Upon graduation, students will be able to:
    • Develop a critical perspective on the world of business
    • Acquaint yourself with, or fine-tune your understanding of, management fundamentals
    • Sharpen your knowledge and practical command of diverse types of business management
    • Enhance presentation skills in a business context
    • Read contract law cases and discuss the basics of contract law
    • Understand managerial accounting and its relevance to your management practice
    • Discuss and observe how marketing functions in the modern economy
    • Familiarize yourself with key concepts of economics and their application to the economy
    • Draw connections between management, business communication law, managerial accounting, marketing and economics
  • Welcome to the Customer Service Professional program. Meet customer service professionals from around the world, sharpen the skills you will need in the service industry, and develop the confidence, perspective, skills, knowledge and drive that will help you succeed. The fundamental duties of a Customer Service provider are to answer questions and resolve problems. Success in this regard depends on the provider’s ability to connect with customers on a personal level. To that end, this program will teach skills related to forming proper attitudes, creating strong first impressions, communicating well both verbally and non-verbally and most importantly, understanding just what it is a customer needs and wants. The co-op portion of the program offers students the opportunity to practice what they have learned in class, practice their English skills in English speaking working environments, and gain professional experience. Co-op eligibility will be based on grades (which must be an average of 70% or better during the class components), classroom attendance, academic performance as well as one’s adaptability in a culturally diverse environment and general work ethic. FoodSafe and Serving-it-Right certificates will be completed during the program.
    Learning Objectives
    Upon graduation, students will be able to:
    • Effectively interact with customers, team members and management
    • Blend techniques and strategies to become more effective workers through problem-solving and critical thinking
    • Fit into the environment of new trends in the restaurant, catering, hotel and tourism industries
    • Recognize and deal with the challenges of communicating with customers and the skills required
    • Satisfy the needs and wants of people who do the hiring
    • Use and demonstrate appropriate business and personal etiquette
    • Motivate through positive psychological self-understanding
    • Use hospitality job survival techniques in the highly stressed world of the hotel, hospitality and tourism industry
    • Learn the knowledge required for both the FoodSafe BC and Serving-it Right certificates
    • Use effective job search strategies
  • Payroll Administrators are concerned with employee pay and benefits. They maintain employee records (for example, attendance and overtime) and use the records to calculate pay and benefit entitlements. They also prepare and check statements of earnings and provide information to employees on payroll matters, benefit plans and collective agreement terms.

    Learning Objectives

    • Maintain employee records and use the records to calculate pay and benefit entitlements
    • Prepare and check statements of earnings
    • Provide information to employees on payroll matters, benefit plans and collective agreement terms

    The Canadian Payroll Association

    Once education requirements are met, graduates can complete and submit the Application for Certification to receive the Payroll Compliance Practitioner Certification from the Canadian Payroll Association. To receive the Canadian Payroll Association certification, you must be a graduate of the Payroll Compliance Practitioner program and must fulfill the following Canadian Payroll Association requirements:
    • Effective January 1, 2015, graduates must have at least one year of weighted payroll experience obtained five years before or after the start of the first core course
    • Complete the Association Application for Certification
    • Maintain a membership with the Association
    • Adhere to the Association’s Code of Conduct and Continuing Professional Education requirements
  • Payroll Administrators are concerned with employee pay and benefits. They maintain employee records (for example, attendance and overtime) and use the records to calculate pay and benefit entitlements. They also prepare and check statements of earnings and provide information to employees on payroll matters, benefit plans and collective agreement terms.

    Learning Objectives

    • Maintain employee records and use the records to calculate pay and benefit entitlements
    • Prepare and check statements of earnings
    • Provide information to employees on payroll matters, benefit plans and collective agreement terms

    The Canadian Payroll Association

    Once education requirements are met, graduates can complete and submit the Application for Certification to receive the Payroll Compliance Practitioner Certification from the Canadian Payroll Association. To receive the Canadian Payroll Association certification, you must be a graduate of the Payroll Compliance Practitioner program and must fulfill the following Canadian Payroll Association requirements:
    • Effective January 1, 2015, graduates must have at least one year of weighted payroll experience obtained five years before or after the start of the first core course
    • Complete the Association Application for Certification
    • Maintain a membership with the Association
    • Adhere to the Association’s Code of Conduct and Continuing Professional Education requirements
  • Employment in this occupational group is projected to increase in the next few years. This is a great time to enter this field because many jobs will become available due to a high level of retiring workers now through 2025. Entry-level positions often provide considerable potential for advancement. Industry sources indicate that self-managed individuals with strong initiative who are willing to continuously learn new skills and upgrade old ones are the most likely candidates for promotion. Payroll Administrators are concerned with employee pay and benefits. They maintain employee records (for example, attendance and overtime) and use the records to calculate pay and benefit entitlements. They also prepare and check statements of earnings and provide information to employees on payroll matters, benefit plans and collective agreement terms. This program includes a practicum placement. This experience within a workplace enables Instructional staff to observe the student in a practice situation while providing the student with the opportunity to gain direct exposure to the chosen career field.

    Learning Objectives

    Sprott Shaw College Business Administration Payroll graduates are able to:
    • Maintain employee records and use the records to calculate pay and benefit entitlements
    • Prepare and check statements of earnings
    • Provide information to employees on payroll matters, benefit plans and collective agreement terms

    The Canadian Payroll Association

    Once education requirements are met, graduates can complete and submit the Application for Certification to receive the Payroll Compliance Practitioner Certification from the Canadian Payroll Association. To receive the Canadian Payroll Association certification, you must be a graduate of the Payroll Compliance Practitioner program and must fulfill the following Canadian Payroll Association requirements:
    • Effective January 1, 2015, graduates must have at least one year of weighted payroll experience obtained five years before or after the start of the first core course
    • Complete the Association Application for Certification
    • Maintain a membership with the Association
    • Adhere to the Association’s Code of Conduct and Continuing Professional Education requirements
  • A graduate of the Business Administration Bookkeeping diploma, under the direction of a designated Accountant, is able to perform full-cycle accounting responsibilities and duties.

    Learning Objectives

    • Accurately record accounting transactions
    • Reconcile general ledgers and bank accounts
    • Create budgets
    • Prepare and analyze standard financial statements
    • Analyze cost behaviours and Return On Investment (ROI)
    • Utilize current accounting software applications
    • Record payroll transactions, pay employees and submit government remittances
    • Prepare simple income tax returns
    • Provide basic human resource management
    • Productively use MS Office including Word, Excel and Access
    • Communicate effectively using various communication channels
  • A graduate of the Business Administration Bookkeeping diploma, under the direction of a designated Accountant, is able to perform full-cycle accounting responsibilities and duties.

    Learning Objectives

    • Accurately record accounting transactions
    • Reconcile general ledgers and bank accounts
    • Create budgets
    • Prepare and analyze standard financial statements
    • Analyze cost behaviours and Return On Investment (ROI)
    • Utilize current accounting software applications
    • Record payroll transactions, pay employees and submit government remittances
    • Prepare simple income tax returns
    • Provide basic human resource management
    • Productively use MS Office including Word, Excel and Access
    • Communicate effectively using various communication channels
    This program includes a practicum placement. This experience within a workplace enables Instructional staff to observe the student in a practice situation while providing the student with the opportunity to gain direct exposure to the chosen career field.
  • This enhanced management program combines the Sprott Shaw College Business Administration Management content with Harvard Business School’s HBSO Credential of Readiness (CORe)* courses. The HBSO Harvard Business School Credential of Readiness (CORe) curriculum includes Business Analytics, Economics for Managers and Financial Accounting, and in combination with the full Business Administration Management courses, equips the graduate with a full array of management skills. This program covers the fundamentals of business in a way that allows participants to understand how business works and to develop the skills necessary to increase their ability to contribute to an organization’s success. Concepts are taught in the context of real-world situations, designed to transform abstract concepts into observable learning situations. Students will complete the three-course HBSO CORe program during the in-class instruction of their studies. Graduates of this program will receive a diploma from Sprott Shaw College, as well as a Credential of Readiness from the Harvard Business School HBSO. * Beyond the Credential of Readiness, Harvard Business School HBSO will not offer course or degree credits or any formal academic credential for the CORe program.

    Learning Objectives

    Business Administration Management – HBX CORe graduates are able to:
    • Develop strategic business plans
    • Manage various digital marketing channels such as social media
    • Develop and manage project plans
    • Devise and execute effective negotiation strategies and sales presentations
    • Perform accounting activities and analyze financial statements
    • Evaluate return on investment for business operations or marketing activities
    • Use SEO and web analytics to improve profitability
    • Provide accurate forecasting and cash flow estimation
    • Evaluate markets, demand, supply and cost
    • Collect, process, and interpret data used to support business
    • Create visual representations of data that allow you to recognize trends and detect outliers
    • Define and calculate descriptive statistics to summarize data sets concisely
    • Analyze relationships between two variables by creating scatter plots and calculating the correlation coefficient
    • Model scenarios and analyze the impact of market changes by constructing supply and demand curves for individuals and markets
    • Determine a revenue-maximizing pricing strategy using the concept of elasticity
    • Evaluate techniques to learn about or increase demand and measure the tradeoffs and suitable applications of each approach
    • Understand the accounting equation and demonstrate how different transactions impact it
    • Define key accounting concepts and principles
    • Understand where financial statement information originates by recording business transactions as journal entries
    • Productively use MS Office including Word, Excel and Access
    • Communicate effectively using various communication channels
  • The Sprott Shaw College Business Administration Management diploma program provides a foundational understanding of business operations which equips graduates to manage activities in a wide variety of industries. Many graduates find opportunities directing small and medium-sized businesses or providing departmental support in larger organizations.

    Learning Objectives

    Business Administration Management graduates are able to:
    • Develop strategic business plans
    • Manage various digital marketing channels such as social media
    • Develop and manage project plans
    • Devise and execute effective negotiation strategies and sales presentations
    • Perform accounting activities and analyze financial statements
    • Evaluate return on investment for business operations or marketing activities
    • Use SEO and web analytics to improve profitability
    • Productively use MS Office including Word, Excel and Access
    • Communicate effectively using various communication channels
  • The Sprott Shaw College Business Administration Management diploma program provides a foundational understanding of business operations which equips graduates to manage activities in a wide variety of industries. Many graduates find opportunities directing small and medium-sized businesses or providing departmental support in larger organizations.

    Learning Objectives

    Business Administration Management graduates are able to:
    • Develop strategic business plans
    • Manage various digital marketing channels such as social media
    • Develop and manage project plans
    • Devise and execute effective negotiation strategies and sales presentations
    • Perform accounting activities and analyze financial statements
    • Evaluate return on investment for business operations or marketing activities
    • Use SEO and web analytics to improve profitability
    • Productively use MS Office including Word, Excel and Access
    • Communicate effectively using various communication channels
    This program includes a Co-op placement. This placement enables the student to gain first-hand paid experience in the chosen career field while enabling Instructional staff to observe the student in a practice situation. Please note successful completion of the Co-op is required for graduation.
  • The Sprott Shaw College Business Administration Management diploma program provides a foundational understanding of business operations which equips graduates to manage activities in a wide variety of industries. Many graduates find opportunities directing small and medium-sized businesses or providing departmental support in larger organizations.

    Learning Objectives

    Business Administration Management graduates are able to:
    • Develop strategic business plans
    • Manage various digital marketing channels such as social media
    • Develop and manage project plans
    • Devise and execute effective negotiation strategies and sales presentations
    • Perform accounting activities and analyze financial statements
    • Evaluate return on investment for business operations or marketing activities
    • Use SEO and web analytics to improve profitability
    • Productively use MS Office including Word, Excel and Access
    • Communicate effectively using various communication channels
    This program includes a practicum placement. This experience within a workplace enables Instructional staff to observe the student in a practice situation while providing the student with the opportunity to gain direct exposure to the chosen career field.
  • This enhanced management program combines the Sprott Shaw College Business Administration Management content with Harvard Business School’s HBSO Credential of Readiness (CORe)* courses. This program covers the fundamentals of business in a way that allows participants to understand how business works and to develop the skills necessary to increase their ability to contribute to an organization’s success. HBSO CORe is a three-course cohort-based program designed to engage participants in active learning, whereby participants are expected to contribute to the learning of others. Concepts are taught in the context of real-world situations, designed to transform abstract concepts into observable learning situations. Students will complete the three-course HBSO CORe program during the in-class instruction of their studies. Graduates of this program will receive a diploma from Sprott Shaw College, as well as a Credential of Readiness from the Harvard Business School HBSO. This program includes a Co-op placement. This placement enables the student to gain first-hand paid experience in the chosen career field while enabling Instructional staff to observe the student in a practice situation. Please note successful completion of the Co-op is required for graduation. * Beyond the Credential of Readiness, Harvard Business School HBSO will not offer course or degree credits or any formal academic credential for the CORe program.

    Learning Objectives

    Business Administration Management with Co-op – HBX CORe graduates are able to:
    • Develop strategic business plans
    • Manage various digital marketing channels such as social media
    • Develop and manage project plans
    • Devise and execute effective negotiation strategies and sales presentations
    • Perform accounting activities and analyze financial statements
    • Evaluate return on investment for business operations or marketing activities
    • Use SEO and web analytics to improve profitability
    • Provide accurate forecasting and cash flow estimation
    • Evaluate markets, demand, supply and cost
    • Collect, process, and interpret data used to support business
    • Create visual representations of data that allow you to recognize trends and detect outliers
    • Define and calculate descriptive statistics to summarize data sets concisely
    • Analyze relationships between two variables by creating scatter plots and calculating the correlation coefficient
    • Model scenarios and analyze the impact of market changes by constructing supply and demand curves for individuals and markets
    • Determine a revenue-maximizing pricing strategy using the concept of elasticity
    • Evaluate techniques to learn about or increase demand and measure the tradeoffs and suitable applications of each approach
    • Understand the accounting equation and demonstrate how different transactions impact it
    • Define key accounting concepts and principles
    • Understand where financial statement information originates by recording business transactions as journal entries
    • Productively use MS Office including Word, Excel and Access
  • This enhanced management program combines the Sprott Shaw College Business Administration Management content with Harvard Business School’s HBSO Credential of Readiness (CORe)* courses. This program covers the fundamentals of business in a way that allows participants to understand how business works and to develop the skills necessary to increase their ability to contribute to an organization’s success. HBSO CORe is a three-course cohort-based program designed to engage participants in active learning, whereby participants are expected to contribute to the learning of others. Concepts are taught in the context of real-world situations, designed to transform abstract concepts into observable learning situations. Students will complete the three-course HBSO CORe program during the in-class instruction of their studies. Graduates of this program will receive a diploma from Sprott Shaw College, as well as a Credential of Readiness from the Harvard Business School HBSO.

    Learning Objectives

    Business Administration Management with Practicum- HBX CORe graduates are able to:
    • Develop and manage project plans
    • Devise and execute effective negotiation strategies and sales presentations
    • Perform accounting activities and analyze financial statements
    • Evaluate return on investment for business operations or marketing activities
    • Use SEO and web analytics to improve profitability
    • Provide accurate forecasting and cash flow estimation
    • Evaluate markets, demand, supply and cost
    • Collect, process, and interpret data used to support business
    • Create visual representations of data that allow you to recognize trends and detect outliers
    • Define and calculate descriptive statistics to summarize data sets concisely
    • Analyze relationships between two variables by creating scatter plots and calculating the correlation coefficient
    • Model scenarios and analyze the impact of market changes by constructing supply and demand curves for individuals and markets
    • Determine a revenue-maximizing pricing strategy using the concept of elasticity
    • Evaluate techniques to learn about or increase demand and measure the tradeoffs and suitable applications of each approach
    • Understand the accounting equation and demonstrate how different transactions impact it
    • Define key accounting concepts and principles
    • Understand where financial statement information originates by recording business transactions as journal entries
    • Productively use MS Office including Word, Excel and Access
    • Communicate effectively using various communication channels
    This program includes a practicum placement. This experience within a workplace enables Instructional staff to observe the student in a practice situation while providing the student with the opportunity to gain direct exposure to the chosen career field.
  • Many graduates find opportunities directing small and medium-sized businesses or providing departmental support in larger organizations.

    Learning Objectives

    Business Administration Management graduates are able to:
    • Develop strategic business plans
    • Manage various digital marketing channels such as social media
    • Develop and manage project plans
    • Devise and execute effective negotiation strategies and sales presentations
    • Perform accounting activities and analyze financial statements
    • Evaluate return on investment for business operations or marketing activities
    • Use SEO and web analytics to improve profitability
    • Productively use MS Office including Word, Excel and Access
    • Communicate effectively using various communication channels
    This program includes a Co-op placement. This placement enables the student to gain first hand paid experience in the chosen career field while enabling Instructional staff to observe the student in a practice situation. Please note successful completion of the Co-op is required for graduation.
  • This is a short program well suited to the individual that would like to upgrade their office and business skills.

    Learning Objectives

    Sprott Shaw College Business Administration Principles graduates are able to:
    • Productively use MS Office including Word, Excel and Access
    • Support digital media activities such as social media marketing
    • Develop and manage project plans
    • Perform accounting activities and understand accounting statements
    • Communicate effectively
  • The Sprott Shaw College Business Administration Principles diploma program is designed to provide an introduction to the fundamental principles of business operations.

    Learning Objectives

    • Productively use MS Office including Word, Excel and Access
    • Support digital media activities such as social media marketing
    • Develop and manage project plans
    • Perform accounting activities and understand accounting statements
    • Communicate effectively
  • The Sprott Shaw College Business Administration Principles diploma program is designed to provide an introduction to the fundamental principles of business operations.

    Learning Objectives

    • Productively use MS Office including Word, Excel and Access
    • Support digital media activities such as social media marketing
    • Develop and manage project plans
    • Perform accounting activities and understand accounting statements
    • Communicate effectively
    This program includes a Co-op placement. This placement enables the student to gain first-hand paid experience in the chosen career field while enabling Instructional staff to observe the student in a practice situation. Please note successful completion of the Co-op is required for graduation.
  • The Sprott Shaw College Business Administration Principles diploma program is designed to provide an introduction to the fundamental principles of business operations.

    Learning Objectives

    • Productively use MS Office including Word, Excel and Access
    • Support digital media activities such as social media marketing
    • Develop and manage project plans
    • Perform accounting activities and understand accounting statements
    • Communicate effectively
    This program includes a practicum placement. This experience within a workplace enables Instructional staff to observe the student in a practice situation while providing the student with the opportunity to gain direct exposure to the chosen career field.
  • Business Administration Sales & Digital Marketing graduates can manage the marketing activities for a wide range of businesses and organizations and can also be employed by advertising, digital and public relations agencies.

    Learning Objectives

    • Develop strategic marketing plans
    • Conduct primary and secondary market research
    • Manage various digital marketing channels such as social media
    • Evaluate return on investment for various marketing media
    • Use Search Engine Optimization and web analytics to improve profitability
    • Devise and execute effective sales presentations and negotiation strategies
    • Perform accounting activities and analyze financial statements
    • Productively use MS Office including Word and Excel
    • Communicate effectively using various communication channels
  • Business Administration Sales & Digital Marketing graduates can manage the marketing activities for a wide range of businesses and organizations and can also be employed by advertising, digital and public relations agencies.

    Learning Objectives

    • Develop strategic marketing plans
    • Conduct primary and secondary market research
    • Manage various digital marketing channels such as social media
    • Evaluate return on investment for various marketing media
    • Use Search Engine Optimization and web analytics to improve profitability
    • Devise and execute effective sales presentations and negotiation strategies
    • Perform accounting activities and analyze financial statements
    • Productively use MS Office including Word and Excel
    • Communicate effectively using various communication channels
    This program includes a Co-op placement. This placement enables the student to gain first hand paid experience in the chosen career field while enabling Instructional staff to observe the student in a practice situation. Please note successful completion of the Co-op is required for graduation.
  • Business Administration Sales & Digital Marketing graduates can manage the marketing activities for a wide range of businesses and organizations and can also be employed by advertising, digital and public relations agencies.

    Learning Objectives

    • Develop strategic marketing plans
    • Conduct primary and secondary market research
    • Manage various digital marketing channels such as social media
    • Evaluate return on investment for various marketing media
    • Use Search Engine Optimization and web analytics to improve profitability
    • Devise and execute effective sales presentations and negotiation strategies
    • Perform accounting activities and analyze financial statements
    • Productively use MS Office including Word and Excel
    • Communicate effectively using various communication channels
    This program includes a practicum placement. This experience within a workplace enables Instructional staff to observe the student in a practice situation while providing the student with the opportunity to gain direct exposure to the chosen career field.
  • This program is designed for students who are seeking workforce entry communication skills. The program is divided into two modules, each lasting 4 weeks. The first module focuses on business communication skills, such as presentations, taking part in meetings, negotiating, telephoning, and using English in social situations. Students will familiarize themselves with communication tools that are mainly used in North America. In the second module, students will learn essential workforce entry and business documentation skills and will have the option to choose two course electives. This program includes a Co-op placement. This placement enables the student to gain first hand paid experience in the chosen career field while enabling Instructional staff to observe the student in a practice situation. Please note successful completion of the Co-op is required for graduation.

    Learning Objectives

    Upon completion of the program, students will be able to:
    • Provide responsible and professional hospitality services
    • Apply the principles and practices of guest and customer services
    • Prepare presentation materials, compile data and research
    • Communicate effectively using various communication channels
  • This program is designed for students who are seeking workforce entry communication skills. The program is divided into two modules, each lasting 4 weeks. The first module focuses on business communication skills, such as presentations, taking part in meetings, negotiating, telephoning, and using English in social situations. Students will familiarize themselves with communication tools that are mainly used in North America. In the second module, students will learn essential workforce entry and business documentation skills.

    Learning Objectives

    Students in the Business Communication Management Program graduates are able to:
    • Productively use MS Office including Word and Excel
    • Communicate effectively using various communication channels
    • Use the internet to research and write high-quality articles with scholarly sources
    • Create business-savvy documents, including memos, emails and newsletters
  • This program is well suited for an individual that is looking for the shortest training to develop the core set of skills necessary to work in an office environment. People entering this program often have experience in another field or are entering the workforce for the first time.

    Learning Objectives

    Business Fundamentals graduates are able to:
    • Productively use MS Office including Word and Excel
    • Communicate effectively using various communication channels
    • Provide professional and efficient customer service
    • Perform accounting activities and analyze financial statements
  • The Sprott Shaw College Business Fundamentals diploma program is designed to provide the essential skills necessary to work in an office environment. This program is well suited for an individual that is looking for the shortest training to develop the core set of skills necessary to work in an office environment. People entering this program often have experience in another field or are entering the workforce for the first time. People planning to work in this competitive field require strong interpersonal, communication and organizational skills. Those who have developed skills in these areas will be better prepared to compete for jobs. With additional experience or training, progression to management positions is possible.

    Learning Objectives

    Business Fundamentals graduates are able to:
    • Productively use MS Office including Word and Excel
    • Communicate effectively using various communication channels
    • Provide professional and efficient customer service
    • Perform accounting activities and analyze financial statements
    This program includes a co-op placement. This experience within a workplace enables Instructional staff to observe the student in a practice situation while providing the student with the opportunity to gain direct exposure to the chosen career field.
  • This program is well suited for an individual that is looking for the shortest training to develop the core set of skills necessary to work in an office environment. People entering this program often have experience in another field or are entering the workforce for the first time.

    Learning Objectives

    Business Fundamentals graduates are able to:
    • Productively use MS Office including Word and Excel
    • Communicate effectively using various communication channels
    • Provide professional and efficient customer service
    • Perform accounting activities and analyze financial statements
    This program includes a practicum placement. This experience within a workplace enables Instructional staff to observe the student in a practice situation while providing the student with the opportunity to gain direct exposure to the chosen career field.
  • The Sprott Shaw College Operation diploma program provides a foundational understanding of business operations which equips graduates to manage activities in a wide variety of industries. You will be trained in word processing, spreadsheets, presentations, sales and marketing, business communications and supervisory skills. These skills will give you the competence and ability to thrive in a business environment. After successful completion of your core courses, you will complete a paid 22-week business co-op. You final week of learning will focus on your Career & Professional Development course that will prepare you to write an effective cover letter and resume, to develop job interview skills and to learn how to search for job opportunities.

    Learning Objectives

    Graduates of the Sprott Shaw College Business Operations Diploma Program will be able to demonstrate the following competencies: Demonstrate knowledge of the office environment and the technological side of the workplace:
    • Demonstrate knowledge of business operations in terms of communications and human relationsh
    • Use MS Office, including Word, Excel and Access
    • Perform accounting activities and analyse financial statements
    • Communicate effectiveley using various communication channels
  • The Executive Medical Office Administrator diploma program has been developed to meet the needs of today’s companies focusing on MS Office, Sage 50 (Simply) Accounting, and Document Efficiencies, communication, and training in the areas of digital marketing (including social media), human resources, and travel/event planning. Executive Medical Office Administrators perform a variety of administrative duties in doctors’ offices, hospitals, medical clinics and other medical settings as well as support of managers and professional employers. They are employed in offices throughout the public and private sectors. In addition to office administration, the duties of an Executive Medical Office Administrator also include specialized tasks. They schedule and confirm medical appointments, deliver messages between doctors and patients, type medical records and reports from handwritten notes, and interview patients to complete forms and case histories. They also make sure doctors get paid, by completing insurance as well as other claim forms and handling billing procedures. They may order medical supplies as well as regular office supplies. It should be noted that medical assistants are very often referred to as medical office secretaries, and related training programs in this province may also use that title. A typing speed of 50-65 words per minute may also be required for employment. Changes in technology, such as the increasing use of electronic medical records (EMR), means these workers must be comfortable adapting to new software programs. Some employers may require specialized training in EMR systems.

    Learning Objectives

    Upon completion of the program, students will be able to:
    • Type correspondence and reports from handwritten copy or dictation
    • Prepare presentation materials, compile data and research statistics
    • Attend committee meetings and take minutes
    • Schedule and confirm medical appointments
    • Deliver messages between doctors and patients
    • Type medical reports from handwritten notes
    • Interview patients to complete forms and to obtain case histories
    • Complete insurance and claim forms
    • Perform billing procedures
    • Order medical and office supplies
  • The Executive Medical Office Administrator diploma program has been developed to meet the needs of today’s companies focusing on MS Office, Sage 50 (Simply) Accounting, and Document Efficiencies, communication, and training in the areas of digital marketing (including social media), human resources, and travel/event planning. In addition to office administration, the duties of an Executive Medical Office Administrator also include specialized tasks. They schedule and confirm medical appointments, deliver messages between doctors and patients, type medical records and reports from handwritten notes, and interview patients to complete forms and case histories. They also make sure doctors get paid, by completing insurance as well as other claim forms and handling billing procedures. They may order medical supplies as well as regular office supplies. It should be noted that medical assistants are very often referred to as medical office secretaries, and related training programs in this province may also use that title. A typing speed of 50-65 words per minute may also be required for employment. Changes in technology, such as the increasing use of electronic medical records (EMR), means these workers must be comfortable adapting to new software programs. Some employers may require specialized training in EMR systems. This program includes a practicum placement. This experience within a workplace enables Instructional staff to observe the student in a practice situation while providing the student with the opportunity to gain direct exposure to the chosen career field.

    Learning Objectives

    • Type correspondence and reports from handwritten copy or dictation
    • Prepare presentation materials, compile data and research statistics
    • Attend committee meetings and take minutes
    • Schedule and confirm medical appointments
    • Deliver messages between doctors and patients
    • Type medical reports from handwritten notes
    • Interview patients to complete forms and to obtain case histories
    • Complete insurance and claim forms
    • Perform billing procedures
    • Order medical and office supplies
  • Requiring a minimum of one year of clerical experience or graduation from a recognized clerical program (letter from employer or certificate / diploma), the Executive Office Administrator Accelerated program has been developed to meet the needs of today’s companies focusing on MS Office, Sage 50 (Simply) Accounting, and Document Efficiencies, communication, and training in the areas of digital marketing (including social media), human resources, and travel/event planning.

    Learning Objectives

    Upon completion of this program, students will be able to:
    • Manage various digital marketing channels such as social media
    • Type correspondence and reports
    • Prepare presentation materials, compile data and research
    • Perform accounting activities and analyze financial statements
    • Attend meetings and take minutes
    • Productively use MS Office including Word, Excel and Access
    • Communicate effectively using various communication channels
  • An organization needs good people, processes, and products to build a strong brand and companies are constantly on the lookout for talented administrative professionals. Not only can an excellent administrator handle the tasks of the office like bookkeeping, computers, and document processing, but they act as a resource for the entire office. Managers know the value of a great executive administrator. Sprott Shaw College Executive Office Administrator diploma program has been developed to meet the needs of today’s companies. First, we focus on the fundamentals like MS Office, Sage 50 (Simply) Accounting, and Document Efficiencies, so our graduates will have the hard skills to work in a busy office and get things done. Second, we ensure that Executive Office Administrator graduates are equipped with soft skills, such as efficiency, communication, and career development. And third, we provide expanded training in the areas of digital marketing (including social media), human resources, and travel/event planning. Graduates are well equipped to handle the many complex demands of their roles in the workplace and rise above the competition. Executive Administrators are the ultimate, sought-after resource for companies looking to get an edge

    Learning Objectives

    Upon completion of the program, students will be able to:
    • Manage various digital marketing channels such as social media
    • Type correspondence and reports
    • Prepare presentation materials, compile data and research
    • Perform accounting activities and analyze financial statements
    • Attend meetings and take minutes
    • Productively use MS Office including Word, Excel and Access
    • Communicate effectively using various communication
  • The Executive Office Administrator program has been developed to meet the needs of today’s companies focusing on MS Office, Sage 50 (Simply) Accounting, and Document Efficiencies, communication, and training in the areas of digital marketing (including social media), human resources, and travel/event planning.

    Learning Objectives

    Graduates are well equipped to handle the many complex demands of their roles in the workplace and will have acquired the skills to:
    • Manage various digital marketing channels such as social media
    • Type correspondence and reports
    • Prepare presentation materials, compile data and research
    • Perform accounting activities and analyze financial statements
    • Attend meetings and take minutes
    • Productively use MS Office including Word, Excel and Access
    • Communicate effectively using various communication channels
    This program includes a practicum placement. This experience within a workplace enables Instructional staff to observe the student in a practice situation while providing the student with the opportunity to gain direct exposure to the chosen career field.
  • The Global Marketing Management with Co-op – HBSO CORe diploma program is a combination of Sprott Shaws’ relationship with two partners i.e., the Forum for International Trade Training (FITT), and Harvard Business School’s HBSO Credential of Readiness (CORe). This diploma program focuses on the development of business understanding, both domestically and internationally; emphasizing the skills necessary to align processes and resources and to improve communication, productivity and effectiveness. The students of this program benefit from the partnership with the Forum for International Trade Training (FITT).  FITT focuses on the practical aspects of international business, including logistics, nation-by-nation marketing opportunities, trade finance, market entry strategies and international management techniques. All FITT skills courses meet the standards of international business and trade training as prescribed by the International Association of Trade Training Organizations (IATTO). Successful completion of all eight FITT skills courses provides the student with a FITT Diploma, accredited by IATTO and satisfies the educational requirement for the CITP (Certified International Trade Professional) designation*. The second partnership is with the Harvard Business School HBSO Credential of Readiness (CORe) which provides business fundamentals for early-career high potentials and aspiring leaders to improve on the job performance. The CORe curriculum includes Business Analytics, Economics for Managers and Financial Accounting. Students will complete the three-course HBSO CORe program during the co-op module of their studies. This program includes a Co-op placement. This placement enables the student to gain first hand paid experience in the chosen career field while enabling Instructional staff to observe the student in a practice situation. Please note successful completion of the Co-op is required for graduation *The CITP designation is earned by obtaining the FITT diploma and meeting standards and requirements set by FITT. These requirements are:
    • Complete the educational requirement by achieving the FITT diploma
    • Complete or prove a minimum of one year, full-time, international trade work experience
    • Agree to the Standards of Ethical Conduct
    • Pay the annual dues and maintain the membership in good standing
    • Engage in ongoing professional development
    For more information please visit www.fitt.ca or contact info@fitt.ca

    Learning Objectives

    • Assess the impact of various economic, legal, cultural,
    • geographical and political systems on domestic and international business
    • Conduct business in compliance with relevant national and international law, legislation, policies, and regulations
    • Apply computer skills and knowledge to support business functions
    • Apply the importing and exporting functions used in business in the context of domestic and international trade
    • Collect, process, and interpret data used to support business
    • Adapt business concepts and processes from diverse populations and using culturally appropriate methods
    • Assess the contribution of individual and team assignments involving diverse memberships
    • Develop international marketing, financial and human resource strategies
    • Apply financial knowledge and skills to the business operations
    • Develop strategies to utilize domestic and foreign government programs, policies, and agencies to facilitate international trade
    • Discuss the business advantages of multilingualism in regards to doing business in a global environment
    • Create visual representations of data that allow you to recognize trends and detect outliers
    • Define and calculate descriptive statistics to summarize data sets concisely
    • Determine an adequate sample size, explain the importance of random sampling, and craft sound survey questions to create representative samples
    • Model scenarios and analyze the impact of market changes by constructing supply and demand curves for individuals and markets
    • Determine a revenue-maximizing pricing strategy using the concept of elasticity
    • Evaluate techniques to learn about or increase demand and measure the tradeoffs and suitable applications of each approach
    • Predict market structure by examining various costs and cost structures
  • The students of this program benefit from the partnership with the Forum for International Trade Training (FITT).  FITT focuses on the practical aspects of international business, including logistics, nation-by-nation marketing opportunities, trade finance, market entry strategies and international management techniques. All FITT skills courses meet the standards of international business and trade training as prescribed by the International Association of Trade Training Organizations (IATTO). Successful completion of all eight FITT skills courses provides the student with a FITT Diploma, accredited by IATTO and satisfies the educational requirement for the CITP (Certified International Trade Professional) designation*. The international skills offered through the FITT courses in combination with the management content and the 32-week co-op experience make this a unique program that prepares the graduate for a career in global markets. This program includes a Co-op placement. This placement enables the student to gain first hand paid experience in the chosen career field while enabling Instructional staff to observe the student in a practice situation. Please note successful completion of the Co-op is required for graduation *The CITP designation is earned by obtaining the FITT diploma and meeting standards and requirements set by FITT. These requirements are:
    • Complete the educational requirement by achieving the FITT diploma;
    • Complete or prove a minimum of one year, full-time, international trade work experience;
    • Agree to the Standards of Ethical Conduct;
    • Pay the annual dues and maintain the membership in good standing; and
    • Engage in ongoing professional development.
    For more information please visit www.fitt.ca or contact info@fitt.ca.

    Learning Objectives

    • Assess the impact of various economic, legal, cultural, geographical and political systems on domestic and international business
    • Conduct business in compliance with relevant national and
    • international law, legislation, policies, and regulations
    • Apply computer skills and knowledge to support business functions
    • Apply the importing and exporting functions used in business in the context of domestic and international trade
    • Collect, process, and interpret data used to support business
    • Adapt business concepts and processes from diverse populations and using culturally appropriate methods
    • Assess the contribution of individual and team assignments involving diverse memberships
    • Develop international marketing, financial and human resource strategies
    • Apply financial knowledge and skills to the business operations
    • Develop strategies to utilize domestic and foreign government programs, policies, and agencies to facilitate international trade
    • Discuss the business advantages of multilingualism in regards to doing business in a global environment
  • Employment growth projections vary considerably between occupations. These variations will depend mainly on the prospects for economic growth in each industrial sector, but will also depend on each industry’s business structure and on the impact technology has on middle management functions in large organizations. Managers are found throughout all industries and government. There is a great variation not only in the work settings but also in the working conditions among these managerial groups. Managers plan, organize, direct and control the activities of the branch or department for which they are responsible or the business they operate. They also develop and implement policies and systems for their branch or department. This program includes FITT skills program which focuses on the practical aspects of international business, including logistics, nation-by-nation marketing opportunities, trade finance, market entry strategies and international management techniques. All FITT skills courses meet the standards of international business and trade training as prescribed by the International Association of Trade Training Organizations (IATTO). Successful completion of all eight FITT skills courses provides the student with a FITT Diploma, accredited by IATTO and satisfies the educational requirement for the CITP (Certified International Trade Professional) designation. The combination of the basic management skills with the international skills of FITT and a 14-week practicum will open many global doors for the student. Sprott Shaw College has partnered with FITT to offer the FITTskills program. FITT (Forum for International Trade Training) is an international trade training and professional certification body. FITTskills is a highly practical, hands-on series of courses that focus on the fundamental aspects of international business. Students may register for these courses as part of our Global Marketing Management programs. Upon successful completion of each of the six (6) courses, students can elect to write an exam administered by the Forum for International Trade Training (FITT) in pursuit of an additional FITT Diploma in International Trade, which fulfills the educational requirement of the CITP designation.

    Learning Objectives

    Upon completion of the program, students will be able to:
    • Assess the impact of various economic, legal, cultural, geographical and political systems on domestic and international business
    • Conduct business in compliance with relevant national and international law, legislation, policies, and regulations
    • Apply computer skills and knowledge to support business functions
    • Apply the importing and exporting functions used in business in the context of domestic and international trade
    • Collect, process, and interpret data used to support business
    • Adapt business concepts and processes from diverse populations and using culturally appropriate methods
    • Assess the contribution of individual and team assignments involving diverse memberships
    • Develop international marketing, financial and human resource strategies
    • Apply financial knowledge and skills to the business operations
    • Develop strategies to utilize domestic and foreign government programs, policies, and agencies to facilitate international trade
    • Discuss the business advantages of multilingualism in regards to doing business in a global environment
  • Industry sources believe that employment growth for this occupational group will be above average. New positions are being created as trade grows. According to industry sources, finding qualified workers to fill openings in this field is difficult. Brokers must offer their customers a high level of service by using the most up-to-date knowledge and tools. New methods allow brokers to be more productive and to respond to market conditions faster. International Trade and Business Management employees work in importing and exporting all kinds of goods. They prepare and process import/export documents and other forms for clients, according to customs regulations, laws and procedures. They arrange for the payment of fees associated with transporting, storing and importing goods. They also provide advice to clients on export and import restrictions, tariff systems, letters of credit, insurance requirements, and other customs-related matters. In some cases, they may represent clients before administrative tribunals or in other dealings with government officials. Most use computerized information management systems and online computer networks, such as the internet, to communicate and gather information. This program gives the student the necessary skills to be competitive. Sprott Shaw College has partnered with FITT to offer the FITTskills program. FITT (Forum for International Trade Training) is an international trade training and professional certification body. As the only organization of its kind in the world, FITT sets the standards and designs the training programs leading to the Certified International Trade Professional (CITP) designation. FITTskills is a highly practical, hands-on series of courses that focus on the fundamental aspects of international business. Students may register for these courses as part of our International Trade programs. Upon successful completion of each of the six (6) courses, students can elect to write an exam administered by the Forum for International Trade Training (FITT) in pursuit of an additional FITT Diploma in International Trade, which fulfills the educational requirement of the CITP designation. The CITP designation is earned by obtaining the FITT diploma and meeting standards and requirements set by FITT. These requirements are:
    • Complete the educational requirement by achieving the FITT diploma;
    • Complete or prove a minimum of one year, full-time, international trade work experience;
    • Agree to the Standards of Ethical Conduct;
    • Pay the annual dues and maintain the membership in good standing; and
    • Engage in ongoing professional development.

    Learning Objectives

    • Prepare and process import/export documents and other forms
    • Adhere to customs regulations, laws and procedures
    • Arrange for the payment of fees associated with transporting, storing and importing goods
    • Provide advice to clients on export and import restrictions, tariff systems, letters of credit, insurance requirements and other customs-related matters
    • Productively use MS Office, including Word, Excel and Access
    • Communicate effectively using various communication channels
  • Industry sources believe that employment growth for this occupational group will be above average. New positions are being created as trade grows. According to industry sources, finding qualified workers to fill openings in this field is difficult. Brokers must offer their customers a high level of service by using the most up-to-date knowledge and tools. New methods allow brokers to be more productive and to respond to market conditions faster. International Trade and Business Management employees work in importing and exporting all kinds of goods. They prepare and process import/export documents and other forms for clients, according to customs regulations, laws and procedures. They arrange for the payment of fees associated with transporting, storing and importing goods. They also provide advice to clients on export and import restrictions, tariff systems, letters of credit, insurance requirements, and other customs-related matters. In some cases, they may represent clients before administrative tribunals or in other dealings with government officials. Most use computerized information management systems and online computer networks, such as the internet, to communicate and gather information. This program gives the student the necessary skills to be competitive. Sprott Shaw College has partnered with FITT to offer the FITTskills program. FITT (Forum for International Trade Training) is an international trade training and professional certification body. As the only organization of its kind in the world, FITT sets the standards and designs the training programs leading to the Certified International Trade Professional (CITP) designation. FITTskills is a highly practical, hands-on series of courses that focus on the fundamental aspects of international business. Students may register for these courses as part of our International Trade programs. Upon successful completion of each of the six (6) courses, students can elect to write an exam administered by the Forum for International Trade Training (FITT) in pursuit of an additional FITT Diploma in International Trade, which fulfills the educational requirement of the CITP designation. The CITP designation is earned by obtaining the FITT diploma and meeting standards and requirements set by FITT. These requirements are:
    • Complete the educational requirement by achieving the FITT diploma;
    • Complete or prove a minimum of one year, full-time, international trade work experience;
    • Agree to the Standards of Ethical Conduct;
    • Pay the annual dues and maintain the membership in good standing; and
    • Engage in ongoing professional development.

    Learning Objectives

    Upon completion of the program, students will be able to:
    • Prepare and process import/export documents and other forms
    • Adhere to customs regulations, laws and procedures
    • Arrange for the payment of fees associated with transporting, storing and importing goods
    • Provide advice to clients on export and import restrictions, tariff systems, letters of credit, insurance requirements and other customs-related matters
    • Productively use MS Office, including Word, Excel and Access
    • Communicate effectively using various communication channels
  • International Trade graduates compile, verify, record and process forms and documents, such as applications, licenses, permits, contracts, registrations and requisitions, in accordance with established procedures, guidelines and schedules. They are employed throughout the private and public sectors.

    FITT equips individuals and businesses with the practical skills they need to succeed in today’s competitive global marketplace. As Canada’s international trade training and professional certification body – and the leading membership-based organization of its kind in the world – FITT sets the standards and designs the training programs for the professional designation. FITTs quality training programs impart knowledge and practical skills that trade practitioners can apply immediately – providing competitive advantage and elevating their position in world markets. FITT: strengthening your hand in international trade.

    FITT international trade training makes good business sense. Employers will know you have solid international business skills and experience, with the credentials to prove it. FITT has tapped into years of proven trade expertise and packaged it in a comprehensive, step-by-step training program which gives participants the confidence and know-how to succeed in international trade. This program gives the student the necessary skills to be competitive. Sprott Shaw College has partnered with FITT to offer the FITTskills program. FITT (Forum for International Trade Training) is an international trade training and professional certification body. As the only organization of its kind in the world, FITT sets the standards and designs the training programs leading to the Certified International Trade Professional (CITP) designation. FITTskills is a highly practical, hands-on series of courses that focus on the fundamental aspects of international business. Students may register for these courses as part of our International Trade programs. Upon successful completion of each of the six (6) courses, students can elect to write an exam administered by the Forum for International Trade Training (FITT) in pursuit of an additional FITT Diploma in International Trade, which fulfills the educational requirement of the CITP designation. The CITP designation is earned by obtaining the FITT diploma and meeting standards and requirements set by FITT. These requirements are:
    • Complete the educational requirement by achieving the FITT diploma
    • Complete or prove a minimum of one year, full-time, international trade work experience
    • Agree to the Standards of Ethical Conduct
    • Pay the annual dues and maintain the membership in good standing
    • Engage in ongoing professional development

    Learning Objectives

    • Prepare and process import/export documents and other forms
    • Adhere to customs regulations, laws and procedures
    • Arrange for the payment of fees associated with transporting, storing and importing goods
    • Provide advice to clients on export and import restrictions, tariff systems, letters of credit, insurance requirements and other customs-related matters
    • Productively use MS Office, including Word, Excel and Access
    • Communicate effectively using various communication channels
  • International Trade graduates compile, verify, record and process forms and documents, such as applications, licenses, permits, contracts, registrations and requisitions, in accordance with established procedures, guidelines and schedules. They are employed throughout the private and public sectors.

    FITT equips individuals and businesses with the practical skills they need to succeed in today’s competitive global marketplace. As Canada’s international trade training and professional certification body – and the leading membership-based organization of its kind in the world – FITT sets the standards and designs the training programs for the professional designation. FITTs quality training programs impart knowledge and practical skills that trade practitioners can apply immediately – providing competitive advantage and elevating their position in world markets. FITT: strengthening your hand in international trade.

    FITT international trade training makes good business sense. Employers will know you have solid international business skills and experience, with the credentials to prove it. FITT has tapped into years of proven trade expertise and packaged it in a comprehensive, step-by-step training program which gives participants the confidence and know-how to succeed in international trade. This program gives the student the necessary skills to be competitive. Sprott Shaw College has partnered with FITT to offer the FITTskills program. FITT (Forum for International Trade Training) is an international trade training and professional certification body. As the only organization of its kind in the world, FITT sets the standards and designs the training programs leading to the Certified International Trade Professional (CITP) designation. FITTskills is a highly practical, hands-on series of courses that focus on the fundamental aspects of international business. Students may register for these courses as part of our International Trade programs. Upon successful completion of each of the six (6) courses, students can elect to write an exam administered by the Forum for International Trade Training (FITT) in pursuit of an additional FITT Diploma in International Trade, which fulfills the educational requirement of the CITP designation. The CITP designation is earned by obtaining the FITT diploma and meeting standards and requirements set by FITT. These requirements are:
    • Complete the educational requirement by achieving the FITT diploma
    • Complete or prove a minimum of one year, full-time, international trade work experience
    • Agree to the Standards of Ethical Conduct
    • Pay the annual dues and maintain the membership in good standing
    • Engage in ongoing professional development

    Learning Objectives

    Upon completion of the program, students will be able to:
    • Prepare and process import/export documents and other forms
    • Adhere to customs regulations, laws and procedures
    • Arrange for the payment of fees associated with transporting, storing and importing goods
    • Provide advice to clients on export and import restrictions, tariff systems, letters of credit, insurance requirements and other customs-related matters
    • Productively use MS Office, including Word, Excel and Access
    • Communicate effectively using various communication channels
  • This is an accelerated certificate program aimed to enable students to better meet the needs of a medical administrator role in managing and coordinating the scheduling of appointments; compiling patients’ charts; transcribing physicians’ orders; preparing birth and/or death certificates; recording vital signs; receiving new patients; and collecting patient records. A typing speed of 50-65 words per minute may also be required for employment. Changes in technology, such as the increasing use of electronic medical records (EMR), means these workers must be comfortable adapting to new software programs. Some employers may require specialized training in EMR systems.

    Learning Objectives

    Upon completion of the program, students will be able to demonstrate the following competencies:
    • Manage and coordinate the scheduling of appointments
    • Compile patients’ charts
    • Transcribe physicians’ orders
    • Prepare birth and/or death certificates
    • Record vital signs
    • Receiving new patients
    • Collecting patient records
  • This program combines the basic knowledge of a Medical Office Administrator with the specialized knowledge of a Health Unit Clerk. Medical Office Administrators perform a variety of administrative duties in doctors’ offices, hospitals, medical clinics and other medical settings as well as support of managers and professional employers. Health Unit Clerks similarly work in hospitals, clinics, insurance companies, public health care agencies, long-term care facilities where they perform non-clinical tasks usually under the supervision of nursing staff and provide the link between patients, physicians, nursing staff and other departments. Graduates will be skilled in receptionist duties such as greeting and checking in patients; managing and coordinating the scheduling of appointments; compiling patients’ charts; transcribing physicians’ orders; preparing birth and/or death certificates; recording vital signs; ordering hospital supplies; completing the admission, preoperative, and postoperative procedures; receiving new patients; collecting patient records. CPR, First Aid and WHMIS will be completed during the program.

    Learning Objectives

    Upon completion of this program, students will be able to demonstrate the following competencies:
    • Perform receptionist duties such as greeting and checking in patients
    • Manage and coordinate the scheduling of appointments
    • Compile patients’ charts
    • Transcribe physicians’ orders
    • Prepare birth and/or death certificates
    • Record vital signs
    • Order hospital supplies
    • Complete the admission, preoperative, and postoperative procedures
  • This program combines the basic knowledge of a Medical Office Administrator with the specialized knowledge of a Health Unit Clerk. This program combines the basic knowledge of a Medical Office Administrator with the specialized knowledge of a Health Unit Clerk which will open many more job opportunity doors for the student. Medical Office Administrators and Health Unit Clerks perform a variety of administrative duties in doctors’ offices, hospitals, medical clinics and other medical settings as well as support of managers and professional employers. They are employed in offices throughout the public and private sectors. Medical Office Administrators type correspondence, reports, invoices and related material from handwritten copy or machine dictation, using a computer. This may include the preparation of presentation materials. They also prepare routine correspondence and compile data, statistics and other information. Some administrators assist committees by taking minutes. The duties of Medical Office Administrators also include specialized tasks. They schedule and confirm medical appointments, deliver messages between doctors and patients, type medical records and reports from handwritten notes, and interview patients to complete forms and case histories. They also make sure doctors get paid, by completing insurance as well as other claim forms and handling billing procedures. They may order medical supplies as well as regular office supplies. It should be noted that medical administrators are very often referred to as medical office secretaries, and related training programs in this province may also use that title. Health Unit Clerks are responsible for managing a variety of clerical and administrative duties. They are responsible for helping manage a patient’s care plan by coordinating diagnostic tests, lab work, and treatment plans for patients including arranging transportation. They are also responsible for maintaining the patient’s electronic medical record and making sure it is kept up-to-date and accurate. The occupational objective of the Health Unit Clerk program is to prepare the student to gain employment in the settings such as the following: hospitals, clinics, insurance companies, public health care agencies and long-term care facilities where they will perform non-clinical tasks usually under the supervision of nursing staff and provide the link between patients, physicians, nursing staff and other departments. Job duties and environments vary by place of employment. Some Hospital Unit Clerks are employed part-time or work evening or weekend shifts. The job outlook for qualified unit clerks is very good due to advances in medical technology. According to the Health Careers Center, job opportunities are expected to be plentiful for health unit clerks, with growth mirroring that of all health care professions. A typing speed of 50-65 words per minute may also be required for employment. Changes in technology, such as the increasing use of electronic medical records (EMR), means these workers must be comfortable adapting to new software programs. Some employers may require specialized training in EMR systems. This program includes a practicum placement. This experience within a workplace enables Instructional staff to observe the student in a practice situation while providing the student with the opportunity to gain direct exposure to the chosen career field.

    Learning Objectives

    Upon graduation, students will be able to demonstrate the following competencies:
    • To perform receptionist duties such as greeting and checking in patients
    • To manage and coordinate scheduling of appointments
    • To compile patients’ charts
    • To transcribe physicians’ orders
    • To prepare birth and/or death certificates
    • To record vital signs
    • To order hospital supplies
    • To complete the admission, preoperative, and postoperative procedures
  • Medical Office Administrators perform a variety of administrative duties in doctors’ offices, hospitals, medical clinics and other medical settings as well as support of managers and professional employers. Graduates will be skilled in receptionist duties such as greeting and checking in patients; managing and coordinating the scheduling of appointments; compiling patients’ charts; transcribing physicians’ orders; preparing birth and/or death certificates; recording vital signs; ordering hospital supplies; completing the admission, preoperative, and postoperative procedures. CPR, First Aid and WHMIS will be completed during the program. A typing speed of 50-65 words per minute may also be required for employment. Changes in technology, such as the increasing use of electronic medical records (EMR), means these workers must be comfortable adapting to new software programs. Some employers may require specialized training in EMR systems.

    Learning Objectives

    Upon completion of the program, students will be able to demonstrate the following competencies:
    • Manage and coordinate scheduling of appointments
    • Compile patients’ charts
    • Transcribe physicians’ orders
    • Prepare birth and/or death certificates
    • Record vital signs
    • Receiving new patients
    • Collecting patient records
  • Graduates will be skilled in receptionist duties such as greeting and checking in patients; managing and coordinating the scheduling of appointments; compiling patients’ charts; transcribing physicians’ orders; preparing birth and/or death certificates; recording vital signs; ordering hospital supplies; completing the admission, preoperative, and postoperative procedures. CPR, First Aid and WHMIS will be completed during the program. This program includes a practicum placement. This experience within a workplace enables Instructional staff to observe the student in a practice situation while providing the student with the opportunity to gain direct exposure to the chosen career field. A typing speed of 50-65 words per minute may also be required for employment. Changes in technology, such as the increasing use of electronic medical records (EMR), means these workers must be comfortable adapting to new software programs. Some employers may require specialized training in EMR systems.

    Learning Objectives

    The learning outcomes include the following:
    • To perform receptionist duties such as greeting and checking in patients
    • To manage and coordinate the scheduling of appointments
    • To compile patients’ charts
    • To transcribe physicians’ orders
    • To prepare birth and/or death certificates
    • To record vital signs
    • To order hospital supplies
    • To complete the admission, preoperative, and postoperative procedures
  • Learning Objectives

    Graduates from this program are able to:
    • Assess the impact of various economic, legal, cultural, geographical and political systems on domestic and international business
    • Conduct business in compliance with relevant national and international law, legislation, policies, and regulations
    • Apply computer skills and knowledge to support business functions
    • Apply the importing and exporting functions used in business in the context of domestic and international trade
    • Collect, process, and interpret data used to support business
    • Adapt business concepts and processes for diverse populations and using culturally appropriate methods
    • Assess the contribution of individual and team assignments involving diverse memberships
    • Develop international marketing, financial and human resource strategies
    • Apply financial knowledge and skills to the business operations
    • Develop strategies to utilize domestic and foreign government programs, policies, and agencies to facilitate international trade
    • Discuss the business advantages of multilingualism in regard to doing business in a global environment
  • Learning Objectives

    Graduates from this program are able to:
    • Assess the impact of various economic, legal, cultural, geographical and political systems on domestic and international business
    • Conduct business in compliance with relevant national and international law, legislation, policies, and regulations
    • Apply computer skills and knowledge to support business functions
    • Apply the importing and exporting functions used in business in the context of domestic and international trade
    • Collect, process, and interpret data used to support business
    • Adapt business concepts and processes for diverse populations and using culturally appropriate methods
    • Assess the contribution of individual and team assignments involving diverse memberships
    • Develop international marketing, financial and human resource strategies
    • Apply financial knowledge and skills to the business operations
    • Develop strategies to utilize domestic and foreign government programs, policies, and agencies to facilitate international trade
    • Discuss the business advantages of multilingualism in regard to doing business in a global environment
    This program includes a Co-op placement. This placement enables the student to gain first-hand paid experience in the chosen career field while enabling Instructional staff to observe the student in a practice situation. Please note successful completion of the Co-op is required for graduation
  • The Post-Graduate Diploma in Global Marketing Management with Co-op – HBSO CORe program is an advanced qualification for those already holding a degree. This graduate program focuses on the development of business understanding, both domestically and internationally. Considering the structure of the modern business environment, the program prepares graduates for a wide range of career opportunities in business, industry and government. The importance of enterprising skills and opportunities will be a focal point throughout the program. The Harvard Business School HBSO Credential of Readiness (CORe) provides business fundamentals for early-career high potentials and aspiring leaders to improve on the job performance. The CORe curriculum includes Business Analytics, Economics for Managers and Financial Accounting. Graduates of this program will receive a diploma from Sprott Shaw College, as well as a Credential of Readiness from the Harvard Business School HBSO*. This program includes a Co-op placement. This placement enables the student to gain first hand paid experience in the chosen career field while enabling Instructional staff to observe the student in a practice situation. Please note successful completion of the Co-op is required for graduation. *NOTE: Beyond the Credential of Readiness, Harvard Business School HBSO will not offer course or degree credits or any formal academic credential for the CORe program.

    Learning Objectives

    • Assess the impact of various economic, legal, cultural, geographical and political systems on domestic and international business
    • Conduct business in compliance with relevant national and international law, legislation, policies, and regulations
    • Apply computer skills and knowledge to support business functions
    • Apply the importing and exporting functions used in business in the context of domestic and international trade
    • Collect, process, and interpret data used to support business
    • Adapt business concepts and processes from diverse populations and using culturally appropriate methods
    • Assess the contribution of individual and team assignments involving diverse memberships
    • Develop international marketing, financial and human resource strategies
    • Apply financial knowledge and skills to the business operations
    • Develop strategies to utilize domestic and foreign government programs, policies, and agencies to facilitate international trade
    • Discuss the business advantages of multilingualism in regards to doing business in a global environment
    • Create visual representations of data that allow you to recognize trends and detect outliers
    • Define and calculate descriptive statistics to summarize data sets concisely
    • Determine an adequate sample size, explain the importance of random sampling, and craft sound survey questions to create representative samples
    • Model scenarios and analyze the impact of market changes by constructing supply and demand curves for individuals and markets
    • Determine a revenue-maximizing pricing strategy using the concept of elasticity
    • Evaluate techniques to learn about or increase demand and measure the tradeoffs and suitable applications of each approach
    • Predict market structure by examining various costs and cost structures
  • This graduate program focuses on the development of business understanding, both domestically and internationally, considering the structure of the modern business environment. The curriculum emphasizes the skills necessary to align processes and resources to improve communication, productivity and effectiveness. The program prepares graduates for a wide range of career opportunities in business, industry and government. The importance of enterprising skills and opportunities will be a focal point throughout the program. Sprott Shaw College has partnered with FITT to offer the FITTskills program. FITT (Forum for International Trade Training) is an international trade training and professional certification body. As the only organization of its kind in the world, FITT sets the standards and designs the training programs leading to the Certified International Trade Professional (CITP) designation. FITTskills is a highly practical, hands-on series of courses that focus on the fundamental aspects of international business. Students may register for these courses as part of our Post Graduate Global Business Management programs. Upon successful completion of each of the six (6) FITT courses, students can elect to write an exam administered by the Forum for International Trade Training (FITT) in pursuit of an additional FITT Diploma in International Trade, which fulfills the educational requirement of the CITP designation.

    Learning Objectives

    Sprott Shaw College Global Business Management graduates are able to:
    • Assess the impact of various economic, legal, cultural, geographical and political systems on domestic and international business
    • Conduct business in compliance with relevant national and international law, legislation, policies, and regulations
    • Apply computer skills and knowledge to support business functions
    • Apply the importing and exporting functions used in business in the context of domestic and international trade
    • Collect, process, and interpret data used to support business
    • Adapt business concepts and processes from diverse populations and using culturally appropriate methods
    • Assess the contribution of individual and team assignments involving diverse memberships
    • Develop international marketing, financial and human resource strategies
    • Apply financial knowledge and skills to the business operations
    • Develop strategies to utilize domestic and foreign government programs, policies, and agencies to facilitate international trade
    • Discuss the business advantages of multilingualism in regards to doing business in a global environment
  • Professional counsellors support and help individuals work towards living resourceful, successful, and self-fulfilling lives. The Professional Counsellor Program provides students with the requisite counselling theory and skills required to support clients in addressing and solving real-life problems, coping with life’s crises, addressing inner conflict, developing personal insights, engaging in self-care, and nurturing healthy interpersonal relationships, all in the context of working as part of and within an interdisciplinary healthcare service. Graduates of this program will be qualified to work in Employee & Family Assistance Programs, private practices, health and wellness clinics, educational institutions, treatment centres, government and not-for-profit organizations, and human resource departments.

    The Canadian Professional Counsellors Association (CPCA)

    The Canadian Professional Counsellors Association (CPCA) is a nationally recognized, non-profit organization registered in accordance with the National Corporate Registry of Canada. The CPCA is governed by a National Board of Directors which is elected by its members from all regions across Canada. Students of Sprott Shaw’s Professional Counsellor Program are eligible to write the CPCA Qualifying Exam and become a Registered Professional Counsellor.

    Why Study At Sprott Shaw?

    • Licensing exam preparation and study guides for the Canadian Professional Counsellor Association (CPCA) Qualifying Exam at no additional charge
    • Lifetime access to dedicated Employment Services Specialists (ESS) who can help you with resume and cover letter writing, interview skills, and the overall job search after graduation
    • Lifetime tuition-free access to course refreshers if you ever need to retrain and update your skills
    • Practicum opportunities with recognized organizations across BC
    • Certificates including Nonviolent Crisis Intervention (NVCI)
    • Multiple start dates so you can start your education when you want to without the wait
    • Career and professional development success courses to help create a career development marketing plan, learn the cardinal rules of professionalism, and identify the target markets and employment resources in the counselling field
    • Preparation and orientation courses to teach you how to find credible research, write papers, create proper citation formats including APA, and study effectively for exams
    • All-inclusive program costs where what you see is what you pay. Our costs include registration fees, assessment fees, tuition, textbooks, supplies, course materials, uniforms, certificates, graduation fees, practicum fees, and much more

    Learning Objectives

    Upon successful completion of the program, graduates will be able to:
    • Provide safe, ethical, and sociocultural sensitive care according to the guidelines as set by the Association of Cooperative Counselling Therapists of Canada, Canadian Professional Counsellors Association, and the Federation of Associations for Counselling Therapists of British Columbia.
    • Practice in a reflective, responsible, accountable, and professional manner as required by legislation, defined scope and standards of practice, and the Code of Ethics as described in the Health Professions Act.
    • Demonstrate comprehensive and competent knowledge of counselling theories and practice.
    • Assist and apply in counselling practices that promote the physical, psychological, social, cognitive, and spiritual well being of clients.
    • Work collaboratively as part of a healthcare team to provide quality counselling care for clients.
    • Perform according to the Practice Standards and Code of Ethics for Counsellors of BC.
    • Engage in Evidence-Based Practice.
    • Abide by the ethical principles of the counselling profession and participate in the ethical decision-making process.
    • Comply with the legal requirements of the counselling role.
    • Demonstrate theoretical models to counselling practice that recognizes and respects the uniqueness of each individual client.
    • Recognize the benefits, limitations and contraindications of differing theoretic frameworks.
    • Develop an informed theoretical framework by reflecting on your own worldview and values as you begin to understand the various counselling interventions and processes for facilitating change.
    • Use an approach to provide care that promotes the physical, psychological, social, cognitive and spiritual well being of clients.
    • Demonstrates awareness of the social, political, economic or cultural factors that impact human development and functioning.
    • Demonstrates awareness of culturally appropriate responsibilities as a counsellor and expresses a commitment to understanding clients as complex, multidimensional and cultural beings.
    • Displays knowledge of abnormal psychology and the continuum of normal and abnormal behaviour.
    • Identifies the factors affecting mental health and illness and applies methods for recovery and treatment.
    • Demonstrate effective, caring interpersonal and therapeutic communication techniques with clients, colleagues and others.
    • Interact with other members of the healthcare team in ways that contribute to effective working relationships and the achievement of goals.
    • Collaborate and cooperate with other service providers in the best interest of clients.
    • Accept feedback with grace and appreciation.
    • Model behaviours that promote inclusion.
    • Recognize and respond to own self-assessment, self-development, learning and health enhancement needs.
    • Apply self-reflective and self-appraisal processes in order to increase own effectiveness in practice.
    • Utilize feedback to develop learning goals.
    • Enhance counselling performance through self-evaluation strategies such as videotape analysis, readings and peer feedback.
    • Perform in a reflective, responsible, accountable and professional manner.
    • Prepare and maintain client records and reports accurately.
    • Seek consultation or supervision, and reviews research when unusual, difficult to resolve or complex situations arise.
    • Demonstrate effective strategies and techniques in client orientation, assessment, intervention, evaluation and closure.
    • Become familiar with and utilize various diagnostic and assessment tools as appropriate.
    • Provide care and assistance in ways that maintain safety for self and others in a variety of contexts.
  • Learning Objectives

    The Sprott Shaw College Business Administration Sales & Digital Marketing certificate program equips individuals to:
    • Develop strategic marketing plans
    • Conduct primary and secondary market research
    • Manage various digital marketing channels such as social media
    • Evaluate return on investment for various marketing media
    • Use Search Engine Optimization and web analytics to improve profitability
    • Devise and execute effective sales presentations and negotiation strategies
    • Productively use MS Office including Word and Excel
    • Communicate effectively using various communication channels

Education, Teaching Programs

  • The diploma program provides the content of the Basic program in addition to Montessori Specialization. Students in this program will develop a broad range of skills through the study and practice of certified courses in order to develop and lead daily age-appropriate activities for children aimed to help promote social, emotional, physical, cognitive and early literacy development. Students learn to observe children and communicate professionally, when appropriate, children’s progress and/or needs with parents, other staff members and individuals involved with the child’s development. Students will also examine the six major areas of the Montessori curriculum: Practical Life, Sensorial, Language, Math, Socials, Art, Music and Movement and how they interrelate. Montessori is designed to foster learning through a holistic approach, where education takes place through movement, connects mind, body and spirit, values collaboration and unfolds through love. This program includes practicum placement. This experience within a workplace enables Instructional staff to observe the student in a practice situation while providing the student with the opportunity to gain direct exposure to the chosen career field. Graduates are eligible to apply for an Early Childhood Educator Basic license from the Ministry for Children and Family Development.

    Learning Objectives

    At the end of this program the student will have developed a broad range of skills through the application and understanding of the following learning outcomes:
    • Cultural, economic, and generational influences on development
    • Main categories and methods of observational recording
    • Current licensing and registration regulations, development of
    • policies and procedures, floor plans, and childcare center design
    • Development of partnerships with parents, colleagues, and other service providers
    • Positive contemporary child guidance practices, causes and characteristics of inappropriate behaviour
    • Planning and implementing comprehensive program plans, focusing on social, emotional, cognitive, physical, language and cultural development
    • Activities to facilitate diversity and multi-cultural experiences and concepts to enhance the curriculum
    • Creating a positive learning environment that includes fun and engaging music and movement activities, enhancing other learning such as language and language skills
    • The use of concepts and activities from LEAP BC 2010
    • Resource Booklet and recognizing movement categories and motor skills
    • Creativity and open-ended, process-oriented creative art activities and experiences
    • Verbal and non-verbal communication skills and techniques.
    • Design newsletters and communication tools for parents, children and staff
    • Signs and symptoms of common communicable childhood illnesses
    • Discover Maria Montessori’s theory and vision for young children
    • Review the stimulating environment where children are free to respond to their natural drive to learn
    • Examine the six major areas of the Montessori curriculum
    • Analyze the relationship between the educator, the child and the environment
    • Measure the value of social learning and participate in active learning
    • Implement Montessori activities that promote ELF and SPICE
    • Connect nature to the learning indoor and outdoor environments
    • Value sensorial exploration and foster learning through the senses
    • Bridge the Montessori environment to the greater world environment
    • Identify the “sensitive periods” of growth to foster children’s development
    • Plan and prepare a variety of Language acquisition cards and games
    • Review the criteria for selection and presentation of DAP Montessori activities
    • Manipulate Math materials and create activity extensions
    • Connect order, coordination and concentration to Intellectual development
    • Evaluate the hierarchy of the decimal system and its functions
    • Link numbers, shapes and patterns to the real world
    • Explore continents, people, languages, foods, flags, celebrations, multiculturalism
    • Examine living and non-living things and describe life cycles
    • Classify animals and plants and collect pictures
    • Value interconnectedness in the classroom setting and extend it to the society
    • Appraise family dynamics and their significant roles in children’s learning
    • Value emerging creativity, originality, exploration and expression
    • Appreciate aesthetic beauty, which in turn can foster discovery learning
    • Examine Art and Music healing properties
    • Appraise the “process” not the “product” and its importance in enhancing children’s development
    • Develop a sense of guidance rather than instruction
    • Implement learning that extends beyond academic learning
    • Appraise Self-education and Self-evaluation
    • Construct lessons promoting imagination, creativity and expression
    • Research interconnectedness of mind, body and spirit

    MACTE Logo
     

    Sprott Shaw College Montessori Teacher Education holds accredited status for its Early Childhood IND Montessori Teacher Education Program from the Montessori Accreditation Council for Teacher Education (MACTE).

  • Learning Objectives

    After completion of the 14-week program graduates will be able to:
    • Demonstrate basic information of health, safety and proper nutrition for young children
    • Demonstrate knowledge of basic licensing regulations, safety and hygiene-related to childcare facilities
    • Demonstrate knowledge of basic child development
    • Promote the psychological and physical safety, health and well-being of each child
    • Develop and maintain a warm, caring and responsive relationship with each child
    • Establish and maintain open and cooperative relationships with each child’s family
    • Establish and maintain a supportive and collaborative relationship with colleagues
    • Effectively learn how to resolve problems and conflicts
    Graduates are eligible to apply for an Early Childhood Education Assistant license from the Ministry for Children and Family Development.
  • This program gives the student the skills and occupational competencies necessary in the industry today based upon the Ministry for Children and Family Development approved curriculum. Students in this program will develop a broad range of skills through the study and practice of certified courses in order to develop and lead daily age-appropriate activities for children aimed to help promote social, emotional, physical, cognitive and early literacy development. Students learn to observe children and communicate professionally, when appropriate, children’s progress and/or needs with parents, other staff members and individuals involved with the child’s development. Graduates are eligible to apply for an Early Childhood Education Basic license from the Ministry for Children and Family Development This program includes practicum placement. This experience within a workplace enables Instructional staff to observe the student in a practice situation while providing the student with the opportunity to gain direct exposure to the chosen career field. Sprott Shaw is a member of Early Childhood Educators of British Columbia (ECEBC).

    Learning Objectives

    • Cultural, economic, and generational influences on development
    • Main categories and methods of observational recording
    • Current licensing and registration regulations, development of policies and procedures, floor plans, and childcare center design
    • Development of partnerships with parents, colleagues, and other service providers
    • Positive contemporary child guidance practices, causes and characteristics of inappropriate behaviour
    • Planning and implementing comprehensive program plans, focusing on social, emotional, cognitive, physical, language and cultural development
    • Activities to facilitate diversity and multi-cultural experiences and concepts to enhance curriculum
    • Creating a positive learning environment that includes fun and engaging music and movement activities, enhancing other learning such as language and language skills
    • The use of concepts and activities from LEAP BC 2010 Resource Booklet and recognizing movement categories and motor skills
    • Creativity and open-ended, process-oriented creative art activities and experiences
    • Verbal and non-verbal communication skills and techniques.
    • Design newsletters and communication tools for parents, children and staff
    • Signs and symptoms of common communicable childhood illnesses
    • Goal setting, note-taking, problem-solving, and teamwork
    • Interview techniques and creating an employment package
  • This program gives the student the skills and occupational competencies necessary in the industry today based upon the Ministry for Children and Family Development approved curriculum. The diploma program provides the content of the Basic program in addition to content specific to Children with Exceptionalities, involving working with children who require extra support in childcare settings. Students in this program will develop a broad range of skills through the study and practice of certified courses in order to develop and lead daily age-appropriate activities for children aimed to help promote social, emotional, physical, cognitive and early literacy development. Students learn to observe children and communicate professionally, when appropriate, children’s progress and/or needs with parents, other staff members and individuals involved with the child’s development. Graduates are eligible to apply for an Early Childhood Educator license from the Ministry for Children and Family Development.

    Learning Objectives

    • Cultural, economic, and generational influences on development
    • Main categories and methods of observational recording
    • Current licensing and registration regulations, development of policies and procedures, floor plans, and childcare center design
    • Development of partnerships with parents, colleagues, and other service providers
    • Positive contemporary child guidance practices, causes and characteristics of inappropriate behaviour
    • Planning and implementing comprehensive program plans, focusing on social, emotional, cognitive, physical, language and cultural development
    • Activities to facilitate diversity and multi-cultural experiences and concepts to enhance the curriculum
    • Creating a positive learning environment that includes fun and engaging music and movement activities, enhancing other learning such as language and language skills
    • The use of concepts and activities from LEAP BC 2010 Resource Booklet and recognizing movement categories and motor skills
    • Creativity and open-ended, process-oriented creative art activities and experiences
    • Verbal and non-verbal communication skills and techniques
    • Design newsletters and communication tools for parents, children and staff
    • Signs and symptoms of common communicable childhood illnesses
    • Goal setting, note-taking, problem-solving, and teamwork
    • Interview techniques and creating an employment package
  • This program gives the student the skills and occupational competencies necessary in the industry today based upon the Ministry for Children and Family Development approved curriculum. The diploma program provides the content of the Basic program (3-5 years) in addition to content specific to Infant and Toddlers which expands the age appropriateness training to birth (0- 3 years). Students in this program will develop a broad range of skills through the study and practice of certified courses in order to develop and lead daily age-appropriate activities for children aimed to help promote social, emotional, physical, cognitive and early literacy development. Students learn to observe children and communicate professionally, when appropriate, children’s progress and/or needs with parents, other staff members and individuals involved with the child’s development. Graduates are eligible to apply for an Early Childhood Educator license from the Ministry for Children and Family Development.

    Learning Objectives

    At the end of this program the student will have developed a broad range of skills through the application and understanding of the following learning outcomes:
    • Cultural, economic, and generational influences on development
    • Main categories and methods of observational recording
    • Current licensing and registration regulations, development of policies and procedures, floor plans, and childcare center design
    • Development of partnerships with parents, colleagues, and other service providers
    • Positive contemporary child guidance practices, causes and characteristics of inappropriate behaviour
    • Planning and implementing comprehensive program plans, focusing on social, emotional, cognitive, physical, language and cultural development
    • Activities to facilitate diversity and multi-cultural experiences and concepts to enhance the curriculum
    • Creating a positive learning environment that includes fun and engaging music and movement activities, enhancing other learning such as language and language skills
    • The use of concepts and activities from LEAP BC 2010 Resource Booklet and recognizing movement categories and motor skills
    • Creativity and open-ended, process-oriented creative art activities and experiences
    • Verbal and non-verbal communication skills and techniques.
    • Design newsletters and communication tools for parents, children and staff
    • Signs and symptoms of common communicable childhood illnesses
    • Goal setting, note-taking, problem-solving, and teamwork
    • Interview techniques and creating an employment package
  • This program is suited for Licensed Early Childhood Educators wishing to expand their skills and specializations. This program gives the student the skills and occupational competencies necessary in the industry today based upon the Ministry for Children and Family Development approved curriculum. The diploma program combines the Infant & Toddler development certificate content with the Children with Exceptionalities content involving working with children who require extra support in childcare settings. Graduates from the Post-Basic Diploma are able to expand their coverage to Birth to 5 years Students in this program will develop a broad range of skills through the study and practice of certified courses in order to develop and lead daily age-appropriate activities for children aimed to help promote social, emotional, physical, cognitive and early literacy development. Students learn to observe children and communicate professionally, when appropriate, children’s progress and/or needs with parents, other staff members and individuals involved with the child’s development. Graduates are eligible to apply for an Early Childhood Educator license from the Ministry for Children and Family Development This program includes practicum placement. This experience within a workplace enables Instructional staff to observe the student in a practice situation while providing the student with the opportunity to gain direct exposure to the chosen career field. This program will expand upon the skills gained through the Early Childhood Education basic program. Greater opportunities exist for those who provide special needs daycare. As licensed care expands, caregivers with formal credentials will have better opportunities. This specialty provides advanced training in ECE competencies for individuals interested in working with Children With Exceptionalities and Infant and Toddler Care. Sprott Shaw is a member of Early Childhood Educators of British Columbia (ECEBC).

    Learning Objectives

    At the end of this program the student will have developed a broad range of skills through the application and understanding of the following learning outcomes:
    • Cultural, economic, and generational influences on development
    • Main categories and methods of observational recording
    • Current licensing and registration regulations, development of policies and procedures, floor plans, and childcare center design
    • Development of partnerships with parents, colleagues, and other service providers
    • Positive contemporary child guidance practices, causes and characteristics of inappropriate behaviour
    • Planning and implementing comprehensive program plans, focusing on social, emotional, cognitive, physical, language and cultural development
    • Activities to facilitate diversity and multi-cultural experiences and concepts to enhance the curriculum
    • Creating a positive learning environment that includes fun and engaging music and movement activities, enhancing other learning such as language and language skills
    • The use of concepts and activities from LEAP BC 2010
    • Resource Booklet and recognizing movement categories and motor skills
    • Creativity and open-ended, process-oriented creative art activities and experiences
    • Verbal and non-verbal communication skills and techniques.
    • Design newsletters and communication tools for parents, children and staff
    • Signs and symptoms of common communicable childhood illnesses
    • Goal setting, note-taking, problem-solving, and teamwork
  • This program gives the student the skills and occupational competencies necessary in the industry today based upon the Ministry for Children and Family Development approved curriculum. The diploma program provides the content of the Basic program in addition to Infant & Toddler development, and Children with Exceptionalities, involving working with children who require extra support in childcare settings. Students in this program will develop a broad range of skills through the study and practice of certified courses in order to develop and lead daily age-appropriate activities for children aimed to help promote social, emotional, physical, cognitive and early literacy development. Students learn to observe children and communicate professionally, when appropriate, children’s progress and/or needs with parents, other staff members and individuals involved with the child’s development. Graduates are eligible to apply for an Early Childhood Educator license from the Ministry for Children and Family Development. This program includes practicum placement. This experience within a workplace enables Instructional staff to observe the student in a practice situation while providing the student with the opportunity to gain direct exposure to the chosen career field. Sprott Shaw is a member of Early Childhood Educators of British Columbia (ECEBC).

    Learning Objectives

    At the end of this program the student will have developed a broad range of skills through the application and understanding of the following learning outcomes:
    • Cultural, economic, and generational influences on development
    • Main categories and methods of observational recording
    • Current licensing and registration regulations, development of policies and procedures, floor plans, and childcare center design
    • Development of partnerships with parents, colleagues, and other service providers
    • Positive contemporary child guidance practices, causes and characteristics of inappropriate behaviour
    • Planning and implementing comprehensive program plans, focusing on social, emotional, cognitive, physical, language and cultural development.
    • Activities to facilitate diversity and multi-cultural experiences and concepts to enhance the curriculum
    • Creating a positive learning environment that includes fun and engaging music and movement activities, enhancing other learning such as language and language skills
    • The use of concepts and activities from LEAP BC 2010
    • Resource Booklet and recognizing movement categories and motor skills
    • Creativity and open-ended, process-oriented creative art activities and experiences
    • Verbal and non-verbal communication skills and techniques.
    • Design newsletters and communication tools for parents, children and staff
    • Signs and symptoms of common communicable childhood illnesses
    • Goal setting, note-taking, problem-solving, and teamwork
    • Interview techniques and creating an employment package
  • This program is suited for Licensed Early Childhood Educators wishing to expand their skills and specializations. This program gives the student the skills and occupational competencies necessary in the industry today based upon the Ministry for Children and Family Development approved curriculum. The program focuses on Children with Exceptionalities involving working with children who require extra support in childcare settings. Graduates are able to expand their coverage to Birth to 5 years and are able to apply for an ECE Special Needs Educator License

    Learning Objectives

    At the end of this program the student will have developed a broad range of skills through the application and understanding of the following learning outcomes:
    • Cultural, economic, and generational influences on development
    • Main categories and methods of observational recording
    • Current licensing and registration regulations, development of policies and procedures, floor plans, and childcare center design
    • Development of partnerships with parents, colleagues, and other service providers
    • Positive contemporary child guidance practices, causes and characteristics of inappropriate behaviour
    • Planning and implementing comprehensive program plans, focusing on social, emotional, cognitive, physical, language and cultural development
    • Activities to facilitate diversity and multi-cultural experiences and concepts to enhance the curriculum
    • Creating a positive learning environment that includes fun and engaging music and movement activities, enhancing other learning such as language and language skills
    • The use of concepts and activities from LEAP BC 2010
    • Resource Booklet and recognizing movement categories and motor skills
    • Creativity and open-ended, process-oriented creative art activities and experiences
    • Verbal and non-verbal communication skills and techniques.
    • Design newsletters and communication tools for parents, children and staff
    • Signs and symptoms of common communicable childhood illnesses
    • Goal setting, note-taking, problem-solving, and teamwork
  • This program is suited for Licensed Early Childhood Educators wishing to expand their skills and specializations. This program gives the student the skills and occupational competencies necessary in the industry today based upon the Ministry for Children and Family Development approved curriculum. The program focuses on Infants and Toddlers allowing graduates to expand their coverage from Birth to 5 years.

    Learning Objectives

    At the end of this program, the student will have developed a broad range of skills through the application and understanding of the following learning outcomes:
    • Cultural, economic, and generational influences on development
    • Main categories and methods of observational recording
    • Current licensing and registration regulations, development of policies and procedures, floor plans, and childcare center design
    • Development of partnerships with parents, colleagues, and other service providers
    • Positive contemporary child guidance practices, causes and characteristics of inappropriate behaviour
    • Planning and implementing comprehensive program plans, focusing on social, emotional, cognitive, physical, language and cultural development
    • Activities to facilitate diversity and multi-cultural experiences and concepts to enhance the curriculum
    • Creating a positive learning environment that includes fun and engaging music and movement activities, enhancing other learning such as language and language skills
    • The use of concepts and activities from LEAP BC 2010
    • Resource Booklet and recognizing movement categories and motor skills
    • Creativity and open-ended, process-oriented creative art activities and experiences
    • Verbal and non-verbal communication skills and techniques.
    • Design newsletters and communication tools for parents, children and staff
    • Signs and symptoms of common communicable childhood illnesses
    • Goal setting, note-taking, problem-solving, and teamwork
    • Interview techniques and creating an employment package
  • Education Assistants support all students in classroom environments and perform duties that are instructional in nature or deliver direct services to students or parents. They work with teachers to support students with exceptionalities, and this support may include behaviour management, curriculum implementation, social skills development, personal care and physical/medical assistance. The Education Assistant works under the direction of classroom teachers, resource teachers and principals and gives special attention to students with physical, learning or emotional needs by implementing individualized or group instruction in communication skills, life skills, behavioural management techniques and adaptive physical education. They assist in modification of curriculum, assignments and tests to accommodate diverse learners. Education Assistants may attend to and provide personal assistance to students in toileting, positioning, mobility, feeding, grooming and dressing, as well as assist in transferring students to and from wheelchairs, desks, special equipment and work areas. NOTE: Students have the option of taking two 90 hour practicums (EA200 and EA210) or one 180 hour practicum (EA220) to fulfill the program work experience hours

    Learning Objectives

    Upon successful completion of this program, graduates will be able to:
    • Effectively support and advocate inclusionary practices for all students Kindergarten to grade 12 presenting with a wide range of abilities
    • Use appropriate technology to support students presenting with a wide range of abilities
    • Apply practical knowledge of adapted and modified materials to transfer a students Individual Education Plans (IEP) into appropriate and meaningful activities
    • Support a work atmosphere of team collaboration with teachers, parents and students
    • Learn about their role as a paraprofessional utilizing their communication skills and understanding boundaries and professionalism
  • Students will examine the six major areas of the Montessori curriculum: Practical Life, Sensorial, Language, Math, Socials, Art, Music and Movement and how they interrelate. Montessori is designed to foster learning through a holistic approach, where education takes place through movement, connects mind, body and spirit, values collaboration and unfolds through love. This program includes practicum placement. This experience within a workplace enables Instructional staff to observe the student in a practice situation while providing the student with the opportunity to gain direct exposure to the chosen career field.

    Learning Objectives

    At the end of this program, the student will have developed a broad range of skills through the application and understanding of the following learning outcomes:
    • Discover Maria Montessori’s theory and vision for young children
    • Review the stimulating environment where children are free to respond to their natural drive to learn
    • Examine the six major areas of the Montessori curriculum
    • Analyze the relationship between the educator, the child and the environment
    • Measure the value of social learning and participate in active learning
    • Implement Montessori activities that promote ELF and SPICE
    • Connect nature to the learning indoor and outdoor environments
    • Value sensorial exploration and foster learning through the senses
    • Bridge the Montessori environment to the greater world environment
    • Identify the “sensitive periods” of growth to foster children’s development
    • Plan and prepare a variety of Language acquisition cards and games
    • Review the criteria for selection and presentation of DAP Montessori activities
    • Manipulate Math materials and create activity extensions
    • Connect order, coordination and concentration to Intellectual development
    • Evaluate the hierarchy of the decimal system and its functions
    • Link numbers, shapes and patterns to the real world
    • Explore continents, people, languages, foods, flags, celebrations, multiculturalism
    • Examine living and non-living things and describe life cycles
    • Classify animals and plants and collect pictures
    • Value interconnectedness in the classroom setting and extend it to the society
    • Appraise family dynamics and their significant roles in children’s learning
    • Value emerging creativity, originality, exploration and expression
    • Appreciate aesthetic beauty, which in turn can foster discovery learning
    • Examine Art and Music healing properties
    • Appraise the “process” not the “product” and it’s importance in enhancing children’s development
    • Develop a sense of guidance rather than instruction
    • Implement learning that extends beyond academic learning
    • Appraise self-education and self-evaluation
    • Construct lessons promoting imagination, creativity and expression
    • Research interconnectedness of mind, body and spirit

    MACTE Logo
     

    Sprott Shaw College Montessori Teacher Education holds accredited status for its Early Childhood IND Montessori Teacher Education Program from the Montessori Accreditation Council for Teacher Education (MACTE)

Health, Nursing, Dental Programs

  • Community and social service workers administer and implement a variety of social assistance programs and community services including life skills workshops, substance abuse treatment programs, support programs, and more. A career in this field involves working with vulnerable groups including homeless persons, children with special needs, Indigenous peoples, pregnant teenagers, and people with substance abuse problems and addictions. Our Community Support Worker – Social Services diploma program equips students with the skills and competence needed for a challenging but rewarding career in this field. Graduates will be trained to help clients manage personal and social complications through one-on-one and group support. Graduates will also be trained to evaluate the effectiveness of treatment programs by tracking clients’ behavioural changes and responses to interventions. This program includes two practicum placements so students can gain relevant work experience before graduation.

    Demand for Community Support Workers

    The demand for community support workers is very high. The increasing population of vulnerable groups in BC will require more workers in this field. Growth is also expected in the areas of First Nations outreach and community development, especially for youth and in rehabilitation.

    Why Study at Sprott Shaw?

    • Lifetime access to dedicated Employment Services Specialists (ESS) who can help you with resume and cover letter writing, interview skills, and the overall job search after graduation
    • Lifetime tuition-free access to course refreshers if you ever need to retrain and update your skills
    • Certificates including Nonviolent Crisis Intervention (NVCI), FoodSafe Level 1, Standard First Aid with CPR-C/AED, WHMIS, and eSuicideTALK
    • Practicum opportunities with recognized organizations across BC including the Canadian Mental Health Association, Salvation Army, Positive Living Society BC, YMCA, posAbilities Association of BC, Hope for Freedom Society, Union Gospel Mission, John Howard Society, and more
    • Multiple start dates so you can start your education when you want to without the wait
    • Career and professional development success courses to help create a career development marketing plan, learn the cardinal rules of professionalism, and identify the target markets and employment resources for the community support field
    • Preparation and orientation courses to teach you how to find credible research, write papers, create proper citation formats including APA, and study effectively for exams
    • All-inclusive program costs where what you see is what you pay. Our costs include registration fees, assessment fees, tuition, textbooks, supplies, course materials, graduation fees, practicum fees, and much more

    Learning Objectives

    Upon completion of this program, students will be able to:
    • Administer and implement social assistance programs and community services
    • Assist clients in dealing with personal and social problems
    • Interview clients to obtain case histories and background information
    • Prepare intake reports
    • Assess clients’ progress
    • Refer clients to other social services when necessary
    • Assist in evaluating the effectiveness of treatment programs
    • Maintain good working relationships with other social service agencies

    Where Do Our Graduates Work?

    Community support workers are employed by social service agencies, government agencies, group homes, correctional facilities, and other establishments. Graduates of our program may also work in schools as paraprofessional educators, helping children with special needs alongside occupational therapists or providing respite care for families with children of special needs. This work is done under the supervision of a social worker or health care professional.
  • Community and social service workers administer and implement a variety of social assistance programs and community services including life skills workshops, substance abuse treatment programs, support programs, and more. A career in this field involves working with vulnerable groups including homeless persons, children with special needs, Indigenous peoples, pregnant teenagers, and people with substance abuse problems and addictions. Our Community Support Worker diploma program equips students with the skills and competence needed for a challenging but rewarding career in this field. This program is a condensed version of our Community Support Worker – Social Services program. Graduates will be trained to help clients manage personal and social complications through one-on-one and group support. Graduates will also be trained to evaluate the effectiveness of treatment programs by tracking clients’ behavioural changes and responses to interventions. This program includes a practicum placement so students can gain relevant work experience before graduation.

    Demand for Community Support Workers

    The demand for community support workers is very high. The increasing population of vulnerable groups in BC will require more workers in this field. Growth is also expected in the areas of First Nations outreach and community development, especially for youth and in rehabilitation.

    Why Study at Sprott Shaw?

    • Career and professional development success courses to help create a career development marketing plan, learn the cardinal rules of professionalism, and identify the target markets and employment resources for the community support field
    • Preparation and orientation courses to teach you how to find credible research, write papers, create proper citation formats including APA, and study effectively for exams
    • All-inclusive program costs where what you see is what you pay. Our costs include registration fees, assessment fees, tuition, textbooks, supplies, course materials, graduation fees, practicum fees, and much more
    • Access to dedicated Employment Services Specialists (ESS) who can help you with resume and cover letter writing, interview skills, and the overall job search after graduation
    • Certificates including Nonviolent Crisis Intervention (NVCI), FoodSafe Level 1, Standard First Aid with CPR-C/AED, WHMIS, and eSuicideTALK
    • Practicum opportunities with recognized organizations across BC including the Canadian Mental Health Association, Salvation Army, Positive Living Society BC, YMCA, posAbilities Association of BC, Hope for Freedom Society, Union Gospel Mission, John Howard Society, and more
    • Multiple start dates so you can start your education when you want to without the wait

    Learning Objectives

    • Administer and implement social assistance programs and community services
    • Assist clients in dealing with personal and social problems
    • Interview clients to obtain case histories and background information
    • Prepare intake reports
    • Assess clients’ progress
    • Refer clients to other social services when necessary
    • Assist in evaluating the effectiveness of treatment programs
    • Maintain good working relationships with other social service agencies

    Where Do Graduates Work?

    Community support workers are employed by social service agencies, government agencies, group homes, correctional facilities, and other establishments. Graduates of our program may also work in schools as paraprofessional educators, helping children with special needs alongside occupational therapists or providing respite care for families with children of special needs. This work is done under the supervision of a social worker or health care professional.
  • Health Care Assistants (HCAs) are prepared to work in both healthcare facilities and community agencies. In these roles they are important and valued members of the health care team. They promote and maintain the health, safety, independence, comfort and well-being of individuals and families. HCA’s provide personal care assistance and services in a caring manner that recognizes and supports the unique needs, abilities and backgrounds of clients. They work as members of a health care team in a variety of settings with direction and supervision from other health professionals. The work done by HCAs is based on a set of fundamental values, beliefs and ethical principles that are consistently reflected in all aspects of their work with clients, families, team members and others. Amongst these core values, beliefs and principles, which serve as foundations of HCA practice, are those related to:
    • Human Beings
    • Older Adults
    • Health and Healing
    • Healthcare
    • Caring and Caregiving
    • The Family in Health and Healing
    • Understanding Culture and Diversity
    The HCA Internationally Educated Program is designed for the student whose first language is not English. This program provides the student with additional language support by front-loading foundational and functional English language at the beginning of the program and will continue to support academic success throughout the program. The HCA Internationally Educated Program is designed to provide students with opportunities to develop the knowledge, skills and attitudes necessary to function effectively as front-line care-givers, and respected members of the healthcare team, in community and facility settings. Under the direction and supervision of a health care professional, graduates provide person-centred care aimed at promoting and maintaining the physical, emotional, cognitive, and social well-being of clients. The ESL support will be provided by a qualified ESL instructor who will work closely with the HCA instructional team to promote student learning. Other components to the HCA Program are Basic and Advanced Hospice Palliative Care Training, Crisis Prevention Training, Introduction to RAI Observation Tool Training, Acute Care Skills, Medication Administration Assistance, Standard First Aid with CPR-C and AED, Foodsafe, WHMIS and Student Practice Education ‘Core’ Orientation (SPECO). These will be completed during the program and are included in program costs. All of these additional certifications are valued by today’s employers. Students will participate in 8 weeks of clinical and/or practicum training. A director/instructor interview may be required.

    Learning Objectives

    The nine program learning outcomes that the students must meet for successful completion of this program are:
    1. Provides person-centred care and assistance that recognizes and respects the uniqueness of each individual client
    2. Uses an informed problem-solving approach to provide care and assistance that promotes the physical, psychological, social, cognitive and/or spiritual well-being of clients and families
    3. Provides care and assistance for clients experiencing complex health challenges
    4. Provides care and assistance for clients experiencing cognitive and/or mental health challenges
    5. Interacts with other members of the healthcare team in ways that contribute to effective working relationships and the achievement of goals
    6. Communicates clearly, accurately and in sensitive ways with clients and families within a variety of community and facility contexts
    7. Provides personal care and assistance in a safe, competent and organized manner
    8. Recognizes and responds to own self-development, learning and health-enhancement needs
    9. Performs the care provider role in a reflective, responsible, accountable and professional/ethical manner
  • Health Care Assistants (HCAs) are prepared to work in both healthcare facilities and community agencies. In these roles they are important and valued members of the health care team. They promote and maintain the health, safety, independence, comfort and well-being of individuals and families. HCA’s provide personal care assistance and services in a caring manner that recognizes and supports the unique needs, abilities and backgrounds of clients. They work as members of a health care team in a variety of settings with direction and supervision from other health professionals. The work done by HCAs is based on a set of fundamental values, beliefs and ethical principles that are consistently reflected in all aspects of their work with clients, families, team members and others. Amongst these core values, beliefs and principles, which serve as foundations of HCA practice, are those related to:
    • Human Beings
    • Older Adults
    • Health and Healing
    • Healthcare
    • Caring and Caregiving
    • The Family in Health and Healing
    • Understanding Culture and Diversity
    The HCA Internationally Educated with Co-op Program is designed for the student whose first language is not English. This program provides the student with additional language support by front-loading foundational and functional English language at the beginning of the program and will continue to support academic success throughout the program. The HCA Internationally Educated with Co-op Program is designed to provide students with opportunities to develop the knowledge, skills and attitudes necessary to function effectively as front-line care-givers, and respected members of the healthcare team, in community and facility settings. Under the direction and supervision of a health care professional, graduates provide person-centred care aimed at promoting and maintaining the physical, emotional, cognitive, and social well-being of clients. The ESL support will be provided by a qualified ESL instructor who will work closely with the HCA instructional team to promote student learning. Other components to the HCA Program are Basic and Advanced Hospice Palliative Care Training, Crisis Prevention Training, Introduction to RAI Observation Tool Training, Acute Care Skills, Medication Administration Assistance, Standard First Aid with CPR-C and AED, Foodsafe, WHMIS and Student Practice Education ‘Core’ Orientation (SPECO). These will be completed during the program and are included in program costs. All of these additional certifications are valued by today’s employers. Students will participate in 8 weeks of clinical and/or practicum training. A director/instructor interview may be required. The co-operative education portion of this program (600 hours) exceeds the BC Care Aide & Community Health Worker Registry educational requirements for registration. Students enrolling in the Health Care Assistant Internationally Educated with Co-op program will be eligible to apply for registration when they have completed all course work and required practice education components of the Health Care Assistant ESL with Co-op program.

    Learning Objectives

    The nine program learning outcomes that the students must meet for successful completion of this program are:
    1. Provides person-centred care and assistance that recognizes and respects the uniqueness of each individual client
    2. Uses an informed problem-solving approach to provide care and assistance that promotes the physical, psychological, social, cognitive and/or spiritual well-being of clients and families
    3. Provides care and assistance for clients experiencing complex health challenges
    4. Provides care and assistance for clients experiencing cognitive and/or mental health challenges
    5. Interacts with other members of the healthcare team in ways that contribute to effective working relationships and the achievement of goals
    6. Communicates clearly, accurately and in sensitive ways with clients and families within a variety of community and facility contexts
    7. Provides personal care and assistance in a safe, competent and organized manner
    8. Recognizes and responds to own self-development, learning and health-enhancement needs
    9. Performs the care provider role in a reflective, responsible, accountable and professional/ethical manner
  • Health care assistants are valued and important members of the healthcare team who promote and maintain the health, safety, independence, comfort, and well-being of patients. The Health Care Assistant (HCA) diploma program equips students with the hands-on skills and knowledge to function effectively as front-line caregivers in community and facility settings. Under the direction and supervision of a health care professional, graduates will be able to provide person-centered care that promotes and maintains the physical, emotional, spiritual, cognitive, and social well-being of patients. Throughout the program, students will receive the following forms of training:
    • Basic and advanced hospice and palliative care training and certification
    • Acute care skills training and certification
    • Nonviolent Crisis Intervention (NVCI) training and certification
    • Introduction to Resident Assessment Instrument (RAI-MDS 2.0) Observation Tool training and certification
    • Standard First Aid with CPR-C/AED training and certification
    • FoodSafe training and certification
    • WHMIS training and certification
    • Student Practice Education Core Orientation (SPECO) training

    Why Study At Sprott Shaw?

    • All-inclusive program costs where what you see is what you pay. Our costs include registration fees, assessment fees, tuition, textbooks, supplies, course materials, uniforms, certificates, graduation fees, clinical and practicum fees, and much more
    • Career and professional development success courses to help create a career development marketing plan, learn the cardinal rules of professionalism, and identify the target markets and employment resources for the healthcare industry
    • Preparation and orientation courses to teach you how to find credible research, write papers, create proper citation formats including APA, and study effectively for exams
    • Certificates including Standard First Aid with CPR-C/AED, FoodSafe, WHMIS, and Nonviolent Crisis Intervention
    • Access to dedicated Employment Services Specialists (ESS) who can help you with resume and cover letter writing, interview skills, and the overall job search after graduation
    • Monthly intake system so you can start your education when you want to without the wait
    • Clinical and practicum opportunities with health authorities across BC including Provincial Health Services Authority, Vancouver Coastal Health, Fraser Health Authority, Island Health, Northern Health, and Interior Health Authority

    Learning Objectives

    • Provides person-centred care and assistance that recognizes and respects the uniqueness of each individual client
    • Uses an informed problem-solving approach to provide care and assistance that promotes the physical, psychological, social, cognitive and/or spiritual well-being of clients and families
    • Provides care and assistance for clients experiencing complex health challenges
    • Provides care and assistance for clients experiencing cognitive and/or mental health challenges
    • Interacts with other members of the healthcare team in ways that contribute to effective working relationships and the achievement of goals
    • Communicate clearly and accurately in sensitive situations with patients and families within a variety of community and facility contexts
    • Provides personal care and assistance in a safe, competent and organized manner
    • Recognizes and responds to own self-development, learning and health-enhancement needs
    • Performs the care provider role in a reflective, responsible, accountable and professional/ethical manner

    Introduction to Acute Care Skills

    In our “Introduction to Acute Care Skills” course, our curriculum includes all of the basic introductory acute care and medication administration assistance concepts included in the HCA BC provincial curriculum. After successful completion of our Health Care Assistant diploma program, you will also receive completion certificates for “Introduction to Acute Care Skills” and “Medication Administration Assistance.”

    BC Care Aide & Community Health Worker Registry

    The BC Care Aide & Community Health Worker Registry reviews and recognizes Health Care Assistant programs in BC to ensure that they are: following the provincial curriculum, implementing a common set of training standards, and graduating competent front-line health care providers. Confirming that health care assistants meet registration requirements is integral to the Registry’s mandate of patient protection and improved standards of care. Graduates of the HCA program delivered by Sprott Shaw College are eligible for registration with the BC Care Aide and Community Health Worker Registry to demonstrate their competence and credentials to work for publicly funded employers in BC.
  • The occupational objective of this program is to prepare the student to gain employment in:  hospitals, clinics, insurance companies, public health care agencies and long-term care facilities. In the workplace, they will perform non-clinical tasks usually under the supervision of nursing staff and provide the link between patients, physicians, nursing staff and other departments. Job duties and environments vary by place of employment. Some Hospital Unit Clerks are employed part-time or work evening or weekend shifts. The job outlook for qualified unit clerks is very good due to advances in medical technology. According to the Health Careers Center, job opportunities are expected to be plentiful for health unit clerks, with growth mirroring that of all health care professions.

    Learning Objectives

    Upon completion of the program, students will be able to demonstrate the following competencies:
    • Perform receptionist duties such as greeting and checking in patients
    • Manage and coordinate the scheduling of appointments
    • Compile patients’ charts
    • Transcribe physicians’ orders
    • Prepare birth and/or death certificates
    • Record vital signs
    • Complete the admission, pre-operative, and post-operative procedures
  • Pharmacy Assistants help licensed Pharmacists provide medication and other health care products to patients. Pharmacy Assistants usually perform routine tasks to help prepare prescribed medication, such as counting tablets and labelling bottles. They also perform administrative duties, such as answering phones, stocking shelves, and operating cash registers. Pharmacy Assistants refer any questions regarding prescriptions, drug information, or health matters to a pharmacist. CPR, First Aid and WHMIS will be completed during the program. In large pharmacies and health-systems, pharmacy assistants with significant training, experience and certification can be promoted to supervisory positions, mentoring and training pharmacy assistants with less experience. Some may advance into specialty positions such as chemo therapy assistants and nuclear pharmacy assistants. Others move into sales. This program gives the student the necessary skills to be competitive in this exciting field.

    Learning Objectives

    Upon completion of this program, students will be able to:
    • Assist licensed pharmacists in providing medication and other health care products to patients
    • Perform tasks to help prepare prescribed medications, such as counting tablets and labelling bottles
    • Perform administrative tasks such as answering phones, stocking shelves and receiving payments
  • Pharmacy Assistants help licensed Pharmacists provide medication and other health care products to patients. Pharmacy Assistants usually perform routine tasks to help prepare prescribed medication, such as counting tablets and labelling bottles. They also perform administrative duties, such as answering phones, stocking shelves, and operating cash registers. Pharmacy Assistants refer any questions regarding prescriptions, drug information, or health matters to a pharmacist. CPR, First Aid and WHMIS will be completed during the program. In large pharmacies and health-systems, pharmacy assistants with significant training, experience and certification can be promoted to supervisory positions, mentoring and training pharmacy assistants with less experience. Some may advance into specialty positions such as chemo therapy assistants and nuclear pharmacy assistants. Others move into sales. This program gives the student the necessary skills to be competitive in this exciting field. This program includes practicum placement. This experience within a workplace enables Instructional staff to observe the student in a practice situation while providing the student with the opportunity to gain direct exposure to the chosen career field.

    Learning Objectives

    Upon completion of this program, students will be able to:
    • Assist licensed pharmacists in providing medication and other health care products to patients
    • Perform tasks to help prepare prescribed medications, such as counting tablets and labelling bottles
    • Perform administrative tasks such as answering phones, stocking shelves and receiving payments
  • Practicing* and certified HCA’s are awarded credit towards their practical nursing program. This full-time diploma program was initiated in response to the need for recognizing past education, training and work experience of applicants to the Practical Nursing program. If applicants have achieved certification in the following programs: Health Care Assistant (HCA) or Resident Care Attendant (RCA) or a combined Home Support/Resident Care Attendant (HS/RCA) may be admitted to the access semester of the Practical Nursing program. This program includes a practicum placement. This experience within a workplace enables Instructional staff to observe the student in a practice situation while providing the student with the opportunity to gain direct exposure to the chosen career field. * 600 Hours of work experience, within the last two years, in a care facility where care is provided to a group of Gerontological clients. Work experience must be verified by an official employer letter. Individualized home care experience is not acceptable.

    Learning Objectives

    The Sprott Shaw College (SSC) Practical Nursing Program curriculum is based on the BC College of Nursing Professionals (BCCNP, formerly the CLPNBC) Standards of Practice Framework. These include the Scope of Practice Standards, Professional Standards, and the Practice Standards as set out by BCCNP. On completion of this program graduates will:
    • Apply the Entry to Practice Competencies for Licensed Practical Nurses to provide safe, competent and ethical nursing care to clients across the lifespan
    • Practice within current legislation, Scope of Practice Standards, Practice Standards, and Professional Standards for Licensed Practical Nurses
    • Value and engage in continuous learning to maintain and enhance competence
    • Practice in collaboration with other members of the health care team to meet the collective needs of their clients
    • Participate in interprofessional problem solving and decision-making processes
    • Advocate for and facilitate change reflecting an evidence-informed practice
    • Make practice decisions that are client-specific and consider client acuity, complexity, variability, and available resources
    • Use critical thinking, clinical judgment and knowledge of assessment to plan, implement, and evaluate the agreed-upon care of plan
    • Develop a collaborative relationship with clients by connecting, sharing, and exploring with them in a caring environment
    • Provide culturally safe, person-centred care across the lifespan that recognizes and respects the uniqueness of each individual and is sensitive to cultural safety and diversity
    • Provide leadership, direction, assignment, and supervision of unregulated care providers as  appropriate
    • Identify one’s own values, biases and assumptions and the influence of these on interactions with clients and other members of the health care team
  • Licensed practical nurses (LPNs) provide nursing services to patients and their families in a variety of hospital, community, residential, and home care environments in collaboration with doctors, physicians, registered nurses, and registered practical nurses. The Practical Nursing diploma program equips students with the knowledge, judgment, and skills to provide safe, competent, and ethical care.

    Why Study At Sprott Shaw?

    • Licensing exam preparation and study guides for the Canadian Practical Nurse Registration (CPNRE) exam at no additional charge
    • Career and professional development success courses to help create a career development marketing plan, learn the cardinal rules of professionalism, and identify the target markets and employment resources for the nursing industry
    • Preparation and orientation courses to teach you how to find credible research, write papers, create proper citation formats including APA, and study effectively for exams
    • Prerequisite certificates including First-Aid Basic Life Support (BLS), FoodSafe, and Nonviolent Crisis Intervention (NVCI)
    • All-inclusive program costs where what you see is what you pay. Our costs include registration fees, assessment fees, tuition, textbooks, supplies, course materials, uniforms, certificates, graduation fees, clinical and practicum fees, and much more
    • Access to dedicated Employment Services Specialists (ESS) who can help you with resume and cover letter writing, interview skills, and the overall job search after graduation
    • Multiple start dates so you can start your education when you want to without the wait
    • Preceptorship, clinical, and practicum opportunities with health authorities across BC including Provincial Health Services Authority, Vancouver Coastal Health, Fraser Health Authority, Island Health, Northern Health, and Interior Health Authority

    Learning Objectives

    The Sprott Shaw College (SSC) Practical Nursing Program curriculum is based on the BC College of Nursing Professionals (BCCNP, formerly the CLPNBC) Standards of Practice Framework. These include the Scope of Practice Standards, Professional Standards, and the Practice Standards as set out by BCCNP. On completion of this program graduates will:
    • Apply the Entry to Practice Competencies for Licensed Practical Nurses to provide safe, competent and ethical nursing care to clients across the lifespan
    • Practice within current legislation, Scope of Practice Standards, Practice Standards, and Professional Standards for Licensed Practical Nurses
    • Value and engage in continuous learning to maintain and enhance competence
    • Practice in collaboration with other members of the health care team to meet the collective needs of their clients
    • Participate in interprofessional problem solving and decision-making processes
    • Advocate for and facilitate change reflecting an evidence-informed practice
    • Make practice decisions that are client-specific and consider client acuity, complexity, variability, and available resources
    • Use critical thinking, clinical judgment and knowledge of assessment to plan, implement, and evaluate the agreed-upon care of plan
    • Develop a collaborative relationship with clients by connecting, sharing, and exploring with them in a caring environment
    • Provide culturally safe, person-centered care across the lifespan that recognizes and respects the uniqueness of each individual and is sensitive to cultural safety and diversity
    • Provide leadership, direction, assignment, and supervision of unregulated care providers as  appropriate
    • Identify own values, biases and assumptions and the influence of these on interactions with clients and other members of the health care team

    Earn Your Bachelor’s Degree

    Sprott Shaw students are eligible to apply for Langara’s Advanced Entry Bachelor of Science in Nursing (BSN) program and Athabasca University’s Bachelor of Nursing (Post-LPN) program.
    langara logo
    At Langara College, successful candidates will receive the opportunity to complete Pathophysiology 2192 and enter into Term 3 of Langara’s Bachelor of Science in Nursing (BSN) program. Students will be able to complete the Bachelor’s program in 2 years and 8 months.
    At Athabasca University, successful candidates will receive the opportunity to complete all of the non-nursing, required, support, and option theory courses for their Bachelor of Nursing through distance education. As students continue to work in their field, they can complete their baccalaureate nursing theory courses through a flexible learning environment. Graduates of this program are eligible to write the National Council Licensure Examination – Registered Nurse (NCLEX-RN) and become registered nurses (RNs).

    Where Are Sprott Shaw Graduates Working?

    In addition to health authorities across the province, our graduates are working at recognized hospitals like Vancouver General Hospital, Surrey Memorial Hospital, Chilliwack General Hospital, Kelowna General Hospital, Victoria General Hospital, and more. Sprott Shaw students have received acute, complex care, and long-term experiences at various recognized organizations including BC Cancer Agency, North Shore Hospice, Correctional Health Services, Good Samaritan Society, and Revera Living Incorporated where they have been placed in one of 175 homes and residencies across Canada.
  • Veterinary Assistants (VA) care for animals under the supervision of a Doctor of Veterinary Medicine (DVM) or Animal Health Technologist (AHT). They perform a multitude of tasks including: feeding, medicating and prepping of patients as well as restraining them during examinations, procedures and treatments. The Veterinary Assistant diploma program equips students with the technical knowledge and hands-on skills to provide an extensive range of animal care services for both the office and clinical settings of either general practice (GP), emergency (ER), and specialty veterinary hospitals. Additional employment opportunities for graduates include but are not limited to: animal rehabilitation, animal control centers, research facilities and pharmaceutical representatives. Throughout the program, students will receive specialized training in eight key areas: animal restrain, nutrition, pharmacology, clinical nursing, human relations, administration, diseases, and prevention. This program includes field day labs in addition to a practicum placement so students can gain relevant hands-on training and practical experience before graduation.

    Why Study at Sprott Shaw?

    • Lifetime access to dedicated Employment Services Specialists (ESS) who can help you with resume and cover letter writing, interview skills, and the overall job search after graduation
    • Lifetime tuition-free access to course refreshers if you ever need to retrain and update your skills
    • Practicum opportunities with recognized organizations across BC including the Animal Emergency Clinic of the Fraser Valley, Island Veterinary Hospital, Garden City Veterinary Hospital, Lifetime Veterinary Clinic, and much more
    • Multiple start dates so you can start your education when you want to without the wait
    • All-inclusive program costs where what you see is what you pay. Our cost includes registration fees, assessment fees, tuition, textbooks, scrubs, graduation fees, practicum fees, and much more
    • Preparation and orientation courses to teach you how to find credible research, write papers, create proper citation formats including APA, and study effectively for exams
    • Career and professional development success courses to help create a career development marketing plan, learn the cardinal rules of professionalism, and identify the target markets and employment resources for the veterinary field

    Learning Objectives

    Upon completion of the program, students will be able to:
    • Promote good health by discussing preventive measures for their pet with clientele
    • Demonstrate knowledge of vaccinations and parasite control
    • Handle and restrain companion animals safely
    • Understand basic veterinary terminology with applications to anatomy, physiology, and diseases
    • Demonstrate familiarity with common surgical procedures
    • Discuss important pre-operative and post-operative instructions
    • Identify with common feline and canine breeds
    • Perform all aspects relating to receptionist duties, including scheduling
    • Assisting during the following: taking x-rays, anesthesia, blood draws, catheterization, dentals and surgical procedures

Law, Legal Administration Programs

  • The Executive Legal Administrator diploma program has been developed to meet the needs of today’s companies focusing on MS Office, Sage 50 (Simply) Accounting, and Document Efficiencies, communication, and training in the areas of digital marketing (including social media), human resources, and travel/event planning. Executive Legal Administrators’ duties may include the preparing of presentation materials, compiling data, preparing routine correspondence, researching statistics and other information, attend committee meetings and minute taking. Other duties typical of this role may include scheduling, invoicing, payments, ordering of office supplies, and supervision of office workers. Executive Legal Administrators are required to have an understanding of the vocabulary and processes of law. They handle and format legal correspondence such as deeds, wills, affidavits and briefs. They also proofread outgoing documents and correspondence to make sure that the documents agree with legal procedures and grammatical usage. In some cases, they attend court or meetings to take notes or minutes.  

    Learning Objectives

    • Perform administrative duties such as typing correspondence and reports from handwritten copy or dictation
    • Format legal correspondence such as deeds, wills, affidavits and briefs
    • Ensure documents agree with legal procedures and grammatical usage
    • Prepare presentation materials, compile data and research statistics
    • Attend committee meetings and take minutes
    • Schedule appointments
    • Prepare invoices and payments
  • The Executive Legal Administrator diploma program has been developed to meet the needs of today’s companies focusing on MS Office, Sage 50 (Simply) Accounting, and Document Efficiencies, communication, and training in the areas of digital marketing (including social media), human resources, and travel/event planning. Executive Legal Administrators’ duties may include the preparing of presentation materials, compiling data, preparing routine correspondence, researching statistics and other information, attend committee meetings and minute taking. Other duties typical of this role may include scheduling, invoicing, payments, ordering of office supplies, and supervision of office workers. Executive Legal Administrators are required to have an understanding of the vocabulary and processes of law. They handle and format legal correspondence such as deeds, wills, affidavits and briefs. They also proofread outgoing documents and correspondence to make sure that the documents agree with legal procedures and grammatical usage. In some cases, they attend court or meetings to take notes or minutes.   This program includes a practicum placement. This experience within a workplace enables Instructional staff to observe the student in a practice situation while providing the student with the opportunity to gain direct exposure to the chosen career field.

    Learning Objectives

    • Perform administrative duties such as typing correspondence and reports from handwritten copy or dictation
    • Format legal correspondence such as deeds, wills, affidavits, and briefs
    • Ensure documents agree with legal procedures and grammatical usage
    • Prepare presentation materials, compile data and research statistics
    • Attend committee meetings and take minutes
    • Schedule appointments
    • Prepare invoices and payments
  • This is an accelerated certificate program that supports graduates in being able to have understanding of the vocabulary and processes of law, to handle and format legal correspondence such as deeds, wills, affidavits and briefs, while ensuring that the documents agree with legal procedures and grammatical usage, In some cases Legal Administrators are required to attend court or meetings to take notes or minutes.  

    Learning Objectives

    • Perform administrative duties such as typing correspondence and reports from handwritten copy or dictation
    • Format legal correspondence such as deeds, wills, affidavits and briefs
    • Ensure documents agree with legal procedures and grammatical usage
    • Prepare presentation materials, compile data and research statistics
    • Attend committee meetings and take minutes
    • Schedule appointments
    • Prepare invoices and payments
  • Legal Administrators are required to have an understanding of the vocabulary and processes of law. They handle and format legal correspondence such as deeds, wills, affidavits and briefs. They also proofread outgoing documents and correspondence to make sure that the documents agree with legal procedures and grammatical usage. In some cases, they attend court or meetings to take notes or minutes.

    Learning Objectives

    • Perform administrative duties such as typing correspondence and reports from handwritten copy or dictation
    • Format legal correspondence such as deeds, wills, affidavits and briefs
    • Ensure documents agree with legal procedures and grammatical usage
    • Prepare presentation materials, compile data and research statistics
    • Attend committee meetings and take minutes
    • Schedule appointments
    • Prepare invoices and payments
  • Legal Administrators are required to have an understanding of the vocabulary and processes of law. They handle and format legal correspondence such as deeds, wills, affidavits and briefs. They also proofread outgoing documents and correspondence to make sure that the documents agree with legal procedures and grammatical usage. In some cases, they attend court or meetings to take notes or minutes.   This program includes a practicum placement. This experience within a workplace enables Instructional staff to observe the student in a practice situation while providing the student with the opportunity to gain direct exposure to the chosen career field.

    Learning Objectives

    Upon completion of the program, students will be able to:
    • Perform administrative duties such as typing correspondence and reports from handwritten copy or dictation
    • Format legal correspondence such as deeds, wills, affidavits and briefs
    • Ensure documents agree with legal procedures and grammatical usage
    • Prepare presentation materials, compile data and research statistics
    • Attend committee meetings and take minutes
    • Schedule appointments
    • Prepare invoices and payments
  • Paralegals are an indispensable member of a legal team. This program provides the training necessary to help in any law office: keyboarding, transcription and computer skills, and a variety of legal subject areas from core modules including Real Estate Law, Criminal Law, Litigation, and Family Law to specialized areas such as Aboriginal Land Title, Canadian Immigration Law, and Intellectual Property Law. Graduates will be well prepared to help a wide range of law offices. This program includes practicum placement. This experience within a workplace enables Instructional staff to observe the student in a practice situation while providing the student with the opportunity to gain direct exposure to the chosen career field.

    Learning Objectives

    Upon completion of this program, students will be able to demonstrate knowledge in the following areas:
    • Transcription, computer skills and proper typing techniques
    • Fundamental principles of law
    • Specialized training in Real Estate Law, Litigation, Conveyancing, Corporate Law, Criminal Law, Family Law and Estates
    • Specialized training in Aboriginal Land Title, Canadian
    • Immigration Law and Intellectual Property Law
    • Criminal Offences and Court Procedures
    • Torts and Defenses

Technology, Networking Programs

  • This program gives the student the skills and occupational competencies necessary to work with the software used in design fields such as interior design, architecture and industrial design. At the end of this program, the student will have developed a basic understanding and the fundamental skills of: AutoCAD; Revit/BIM, and; SketchUp. Graduates of the Computer-Aided Design certificate may apply to have credits transferred to Sprott Shaw’s Diploma in Sustainable Architectural Technologist, Diploma in Interior Design or the Diploma in Industrial Design.

    Learning Objectives

    Computer-Aided Design Technology graduates are able to:
    • Use AutoCAD and Revit to create precision drawings and technical illustrations
    • Create 2-dimensional models using AutoCAD software
    • Use Revit to design 2-dimensional and 3-dimensional buildings and structures
    • Create 3-dimensional rendered models using SketchUp for applications such as architectural, interior design, and industrial product design
  • The Industrial Design Program offers a strong foundation of knowledge and skills so that students can enter this diverse industry as an apprentice. This intensive program teaches students the core subjects they will need in the field of industrial design; design, materials, manufacturing techniques and processes. Students are introduced to the awareness, understanding, ability and application learning with a concern for environmental and disability issues. This program includes a practicum placement. This experience within a workplace enables Instructional staff to observe the student in a practice situation while providing the student with the opportunity to gain direct exposure to the chosen career field.

    Learning Objectives

    Upon successful completion of the program, graduates will be able to demonstrate:
    • Understanding the design and documentation process, critical thinking and solutions in relation to the building systems and cost disciplines, from creativity to reality
    • Ability to develop and master the necessary skills in freehand and digital drawings, visual presentation techniques and communication skills that are the essential tools needed
    • Application of all learned knowledge: For a balanced and integrated design to the building system
  • The Industrial Design with Co-op program prepares the students for employment in product design through a combination of theory, hands-on learning and work experience. The Industrial Design Program provides a strong knowledge and skills foundation to enable graduates to enter this diverse industry at entry-level. This intensive program teaches students the fundamentals of drafting and design, materials, and manufacturing. Students are also exposed to teachings in photography, branding, and business principles such as cost and profitability, marketing and documentation. This is an extremely diverse field with Career opportunities in all types of product design including: furniture, lighting, lifestyles, games, toys and many others, In addition to classroom teachings, students will need to attend Workshop to become familiar with hand and power precision tools to produce prototypes and model making. This program also includes a professional work experience placement and the production of a professional portfolio.

    Learning Objectives

    Upon successful completion of the program, graduates will be able to demonstrate:
    • Understanding the design and documentation process, critical thinking and solutions in relation to the building systems and cost disciplines, from creativity to reality
    • Ability to develop and master the necessary skills in freehand and digital drawings, visual presentation techniques and communication skills that are the essential tools needed
    • Application of all learned knowledge: for a balanced and integrated design to the building system.
  • The Interior Design Program offers a strong foundation of knowledge and skills that prepare students to enter this diverse industry for entry-level practice and advanced study. This intensive program teaches students the core subjects needed in the field of interior design: manipulation of interior spaces and existing buildings. Students are also provided with the understanding of the design and documentation process, and with critical and solution-based thinking. Students are taught to develop and master the necessary skills in freehand and digital drawings, in visual presentation techniques and in communication skills. Career opportunities are available in the fields of architecture, interiors, set design, exhibition, staging and construction. This program includes a practicum placement. This experience within a workplace enables Instructional staff to observe the student in a practice situation while providing the student with the opportunity to gain direct exposure to the chosen career field.

    Learning Objectives

    Upon successful completion of the program, graduates will be able to demonstrate:
    • Awareness of the nature and value of integrated design practices, familiarity with specific data and information, terminology and language to communicate effectively with allied disciplines and technical collaboration methods
    • Understanding the design and documentation process, critical thinking and solutions in relation to the building systems and cost disciplines, from creativity to reality
    • Ability to develop and master the necessary skills in freehand and digital drawings, visual presentation techniques and communication skills that are the essential tools needed
    • Application of all learned knowledge: For a balanced and integrated design to the building system
  • The Interior Design with Co-op Program provides a strong knowledge and skills foundation that enables graduates to enter this diverse industry at an entry-level. This intensive program teaches students the fundamentals of core subjects, including design, materials and documentation, through a combination of theory, hands-on learning and work experience. Interior Design involves the artistry of interior design with the technical aspects of architecture. The student will learn about integrating existing structures as well as new builds. As well as learning software key to this industry, and digital drawing, students will also be taught freehand artistry. This is a growing field and offers career opportunities in companies concerned with architecture, interior design, set design, exhibition, staging and construction. This program also includes a professional work experience placement and the production of a professional portfolio.

    Learning Objectives

    Upon successful completion of the program, graduates will be able to demonstrate:
    • Awareness of the nature and value of integrated design practices, familiarity with specific data and information, terminology and language to communicate effectively with allied disciplines and technical collaboration methods
    • Understanding the design and documentation process, critical thinking and solutions in relation to the building systems and cost disciplines, from creativity to reality
    • Ability to develop and master the necessary skills in freehand and digital drawings, visual presentation techniques and communication skills that are the essential tools needed
    • Application of all learned knowledge: for a balanced and integrated design to the building system
  • This diploma program focuses on preparing you to work in a wide variety of graphic and visual art and design industries. You will be introduced to industry-standard software and learn fundamental art and design ideas and concepts. In subsequent terms, you will be provided with many opportunities to apply this knowledge to further your expertise and learn innovative technical and practical skills in a project-based learning environment. You will graduate with a portfolio that showcases your talents, your passion for design, and your professional identity.

    Learning Objectives

    • A solid foundation in visual and graphic art and design theory and practice
    • Proficiency with industry-standard software tools and skills
    • Design thinking, visual and conceptual problem-solving skills
    • The ability to apply your design and technical knowledge to a wide variety of visual and graphic design challenges

Tourism, Hospitality Programs

  • The hospitality industry is one of BC’s leading industries. Students who choose to study this program will be prepared to pursue successful careers at hotels, cruise ships, excursions, wineries, and various other attractions in the tourism and hospitality industry. During this 45-week program, students will take the Hospitality Core, Hospitality Today, and Hospitality Service Delivery course as well as 10 weeks of electives that build upon essential business skills. Throughout the program, students will experience hands-on training in courses where they will have the opportunity to apply learned knowledge into real-life scenarios. In the Hospitality Core course, students will develop their critical thinking and presentation skills as well as learn the basics of hospitality. In the Hospitality Today course, students will gain an understanding of the general hospitality service standards today. In the Hospitality Service Delivery course, students will build on their general hospitality service standards and earn their FOODSAFE and Guest Service Gold Certificates and become START Restaurant Service Certified. Other earned certifications will depend on the electives taken by the student. All Sprott Shaw Hospitality Programs incorporate the AHLEI (American Hotel & Lodging Education Institute) which is an organization recognized worldwide.

    Why Study At Sprott Shaw?

    • Lifetime access to dedicated Employment Services Specialists (ESS) who can help you with resume and cover letter writing, interview skills, and the overall job search after graduation
    • Lifetime tuition-free access to course refreshers if you ever need to retrain and update your skills
    • Co-op opportunities with recognized organizations across BC including Parq Vancouver, River Rock Casino, Rosewood Hotel Georgia, Best Western Hotels, Delta Hotels, and more
    • Multiple start dates so you can start your education when you want to without the wait
    • All-inclusive tuition where what you see is what you pay. Our tuition includes registration fees, assessment fees, tuition, textbooks, supplies, course materials, uniforms, certificates, graduation fees, co-op fees, and much more
    • Career and professional development success courses to help create a career development marketing plan, learn the cardinal rules of professionalism, and identify the target markets and employment resources for the hospitality industry
    • Certificates including FOODSAFE, Guest Service Gold, and START Restaurant Service
    • Preparation and orientation courses to teach you how to find credible research, write papers, create proper citation formats including APA, and study effectively for exams

    Learning Objectives

    Upon completion of the program, students will be able to:
    • Provide responsible and professional hospitality services
    • Apply the principles and practices of guest and customer services
    • Prepare presentation materials, compile data and research
    • Communicate effectively using various communication channels
  • The hospitality industry is one of BC’s leading industries. Students who choose to study this program will be prepared to pursue successful careers at hotels, cruise ships, excursions, wineries, and various other attractions in the tourism and hospitality industry. This 91-week program is the most robust out of all our hospitality offerings and includes everything students need to know for the industry. This program encompasses material included in the Hospitality Operations with Co-op Program with additional training in management, digital marketing, social media, and online engagement practices. Students will finish the program with a portfolio of material they have created including plans and projects they have created for real hotels based on different market segments catered for that specific hotel. By the end of the program, students will have earned a multitude of certificates and credentials including Serving It Right, Guest Service Gold, FOODSAFE, START Certified Restaurant Server, START Certified Front Desk Representative, START Certified Guestroom Attendant, HFIA Hotel Industry Analytics, AHLEI Rooms Division Specialization, AHLEI Sales and Marketing Specialization, and AHLEI Diploma. All Sprott Shaw Hospitality Programs incorporate the AHLEI (American Hotel & Lodging Education Institute) which is an organization recognized worldwide.

    Why Study At Sprott Shaw?

    • Lifetime access to dedicated Employment Services Specialists (ESS) who can help you with resume and cover letter writing, interview skills, and the overall job search after graduation
    • Lifetime tuition-free access to course refreshers if you ever need to retrain and update your skills
    • Co-op opportunities with recognized organizations across BC including Parq Vancouver, River Rock Casino, Rosewood Hotel Georgia, Best Western Hotels, Delta Hotels, and more
    • Multiple start dates so you can start your education when you want to without the wait
    • All-inclusive tuition where what you see is what you pay. Our tuition includes registration fees, assessment fees, tuition, textbooks, supplies, course materials, uniforms, certificates, graduation fees, co-op fees, and much more
    • Career and professional development success courses to help create a career development marketing plan, learn the cardinal rules of professionalism, and identify the target markets and employment resources for the hospitality industry
    • Certificates including FOODSAFE, Guest Service Gold, and START Restaurant Service
    • Preparation and orientation courses to teach you how to find credible research, write papers, create proper citation formats including APA, and study effectively for exams

    Learning Objectives

    Upon completion of this program, students will be able to:
    • Demonstrate leadership competencies
    • Evaluate financial information and financial implications related to business decisions
    • Provide responsible and professional food and beverage services
    • Supervise front-of-the-house and back-of-the-house hotel and restaurant operations
    • Manage human relations issues
    • Prepare marketing plans and communication strategies
    • Analyze emerging hospitality industry trends and innovations
    • Apply critical thinking and problem-solving techniques to make sound management decisions and recommendations
    • Communicate effectively using various communication channels
  • The hospitality industry is one of BC’s leading industries. Students who choose to study this program will be prepared to pursue successful careers at hotels, cruise ships, excursions, wineries, and various other attractions in the tourism and hospitality industry. During this 69-week program, students will develop the relevant knowledge and skills to understand the current trends in the hospitality industry. This program includes opportunities for students to learn and practice hotel restaurant accounting, front office, housekeeping management, supervision, revenue management, convention security and loss, and contemporary marketing and sales strategies. In addition to being certified as a restaurant server, students will also be certified as a front desk representative and guest room attendant as well as earn two additional specializations – AHLEI Rooms Division Specialization and AHLEI Sales and Marketing Specialization. Throughout the program, students will craft employment packages, conduct information interviews, attend employment fairs, and participate in a host of research, contact, web-based and online exercises. Students will also receive hotel industry analytics and revenue management optimization training, which is exclusively offered at Sprott Shaw. All Sprott Shaw Hospitality Programs incorporate the AHLEI (American Hotel & Lodging Education Institute) which is an organization recognized worldwide.

    Why Study At Sprott Shaw?

    • Lifetime access to dedicated Employment Services Specialists (ESS) who can help you with resume and cover letter writing, interview skills, and the overall job search after graduation
    • Lifetime tuition-free access to course refreshers if you ever need to retrain and update your skills
    • Co-op opportunities with recognized organizations across BC including Parq Vancouver, River Rock Casino, Rosewood Hotel Georgia, Best Western Hotels, Delta Hotels, and more
    • Multiple start dates so you can start your education when you want to without the wait
    • All-inclusive program costs where what you see is what you pay. Our cost includes registration fees, assessment fees, tuition, textbooks, supplies, course materials, uniforms, certificates, graduation fees, co-op fees, and much more
    • Career and professional development success courses to help create a career development marketing plan, learn the cardinal rules of professionalism, and identify the target markets and employment resources for the hospitality industry
    • Certificates including FOODSAFE, Guest Service Gold, and START Restaurant Service
    • Preparation and orientation courses to teach you how to find credible research, write papers, create proper citation formats including APA, and study effectively for exams

    Learning Objectives

    Upon completion of this program, students will be able to:
    • Demonstrate leadership competencies
    • Evaluate financial information and financial implications related to business decisions
    • Provide responsible and professional food and beverage services
    • Supervise front-of-the-house and back-of-the-house hotel and restaurant operations
    • Manage human relations issues
    • Prepare marketing plans and communication strategies
    • Analyze emerging hospitality industry trends and innovations
    • Apply critical thinking and problem-solving techniques to make sound management decisions and recommendations
    • Communicate effectively using various communication channels
  • The hospitality industry is one of BC’s leading industries. During this 27-week entry-level program, students will build and develop their general knowledge of the hospitality industry. Students will also gain essential workforce entry skills including Serving It Right, Guest Service Gold, and FOODSAFE as well as receive their Restaurant Server Credentials.

    Why Study At Sprott Shaw?

    • Lifetime access to dedicated Employment Services Specialists (ESS) who can help you with resume and cover letter writing, interview skills, and the overall job search after graduation
    • Lifetime tuition-free access to course refreshers if you ever need to retrain and update your skills
    • Co-op opportunities with recognized organizations across BC in the customer service sector
    • Multiple start dates so you can start your education when you want to without the wait
    • All-inclusive tuition where what you see is what you pay. Our tuition includes registration fees, assessment fees, tuition, textbooks, supplies, course materials, uniforms, certificates, graduation fees, co-op fees, and much more
    • Career and professional development success courses to help create a career development marketing plan, learn the cardinal rules of professionalism, and identify the target markets and employment resources for the hospitality industry
    • Certificates including FOODSAFE, Guest Service Gold, and START Restaurant Service
    • Preparation and orientation courses to teach you how to find credible research, write papers, create proper citation formats including APA, and study effectively for exams

    Learning Objectives  

    Upon completion of the program, students will be able to:
    • Provide responsible and professional hospitality services
    • Apply the principles and practices of guest and customer services
    • Prepare presentation materials, compile data and research
    • Communicate effectively using various communication channels
  • This program combines the Adaptability and general business knowledge of the Professional Business management with the focus and excitement of the  Tourism / Hospitality Management program. This program offers AHLA (American Hotel and Lodging Association) certificates.

    Learning Objectives

    Upon completion of the program, students will be able to:
    • Demonstrate leadership competencies
    • Act in an ethical manner within the legal framework of the industry
    • Employ sustainability decision making and practices
    • Provide responsible and professional food and beverage services
    • Supervise front-of-the-house and back-of-the-house hotel and restaurant operations
    • Manage human relations issues
    • Prepare marketing plans and communication strategies
    • Analyze emerging hospitality industry trends and innovations
    • Apply critical thinking and problem-solving techniques to make sound management decisions and recommendations
    • Productively use MS Office including Word, Excel and Access
    • Productively use industry software including SABRE* Communicate effectively using various communication channels
  • This program combines the general business knowledge of the Business Administration program with the specialization of the Tourism / Hospitality Management program. Graduates from this program also earn AHLA (American Hotel and Lodging Association) certification. This program includes a Co-op placement. This placement enables the student to gain first hand paid experience in the chosen career field while enabling Instructional staff to observe the student in a practice situation. Please note successful completion of the Co-op is required for graduation.

    Learning Objectives

    • Demonstrate leadership competencies
    • Provide responsible and professional hospitality services
    • Supervise front-of-the-house and back-of-the-house hotel and restaurant operations
    • Analyze emerging hospitality industry trends and innovations
    • Apply critical thinking and problem-solving techniques to make sound management decisions and recommendations
    • Describe the size and scope of the tourism industry
    • Describe and understand the five sectors of the tourism/hospitality industry and their economic impact
    • Apply the principles and practices of guest and customer services
    • Productively use industry software including SABRE
    • Communicate effectively using various communication channels
  • The two most recent labour market studies in BC have both come to the same conclusion – tourism in BC is a growth industry. There has been speculation that there will be an increase of about 100,000 new jobs by 2020 due to new jobs and current workers retiring. Although this is great news, it does pose some challenges, not the least of which is establishing a strategy to make sure that BC has enough skilled people in the right place at the right time. If you are interested in working in the accommodation industry, positions as a front desk agent, housekeeper or bell person are great ways to get an introduction to this sector. Along with meeting people from around the world, these front-line staff members have the advantage of learning about the various aspects of the hotel business (and an opportunity to climb the corporate ladder). For those who are more interested in being behind the scenes, the accommodation industry also requires workers for business and trade-related positions – including accountants, marketers, cooks, bakers and carpenters. With thousands of events being hosted at BC properties each year – such as conferences, weddings, seminars and so on – the accommodation sector also requires sales, support and event staff. An integral part of any hotel team includes sales representatives, concierges, event coordinators and others who help bring business to the property and ensure all of the events run smoothly. So, whether you’re interested in being on the front lines or behind the scenes, working at a mountain resort, wilderness campground or a cosmopolitan hotel in the heart of a bustling city – a career in this dynamic industry can definitely accommodate you. This program offers AHLA (American Hotel and Lodging Association) certificates. Strong computer knowledge would be highly recommended.

    Learning Objectives

    Upon completion of the program, students will be able to:
    • Demonstrate leadership competencies
    • Provide responsible and professional hospitality services
    • Supervise front-of-the-house and back-of-the-house hotel and restaurant operations
    • Analyze emerging hospitality industry trends and innovations
    • Apply critical thinking and problem-solving techniques to make sound management decisions and recommendations
    • Describe the role and scope of the tourism industry
    • Describe and understand the five sectors of the tourism/hospitality industry and their economic impact
    • Apply the principles and practices of guest and customer services
    • Productively use industry software including SABRE
    • Communicate effectively using various communication channels
  • The Tourism / Hospitality Management Program prepares students for entry-level designation management positions with opportunities to work in areas related to: Food and Beverage Management; Marketing; Front Office Procedures: Transportation; Tours and Ticketing. Graduates from this program also earn AHLA (American Hotel and Lodging Association) certification.

    Learning Objectives

    • Demonstrate leadership competencies
    • Provide responsible and professional hospitality services
    • Supervise front-of-the-house and back-of-the-house hotel and restaurant operations
    • Analyze emerging hospitality industry trends and innovations
    • Apply critical thinking and problem-solving techniques to make sound management decisions and recommendations
    • Describe the scope of the tourism industry
    • Describe and understand the five sectors of the tourism/hospitality industry and their economic impact
    • Apply the principles and practices of guest and customer services
    • Productively use industry software including SABRE
    • Communicate effectively using various communication channels
  • The Tourism / Hospitality Management Program prepares students for entry-level designation management positions with opportunities to work in areas related to: Food and Beverage Management; Marketing; Front Office Procedures: Transportation; Tours and Ticketing. Graduates from this program also earn AHLA (American Hotel and Lodging Association) certification. This program includes a Co-op placement. This placement enables the student to gain first hand paid experience in the chosen career field while enabling Instructional staff to observe the student in a practice situation. Please note successful completion of the Co-op is required for graduation.

    Learning Objectives

    Upon completion of this program, students will be able to:
    • Demonstrate leadership competencies
    • Provide responsible and professional hospitality services
    • Supervise front-of-the-house and back-of-the-house hotel and restaurant operations
    • Analyze emerging hospitality industry trends and innovations
    • Apply critical thinking and problem-solving techniques to make sound management decisions and recommendations
    • Describe the size and scope of the tourism industry
    • Describe and understand the five sectors of the tourism/hospitality industry and their economic impact
    • Apply the principles and practices of guest and customer services
    • Productively use industry software including SABRE
    • Communicate effectively using various communication channels

Kamloops College Campus

Welcome to the Sprott Shaw Kamloops College Campus!

Situated in Downtown Kamloops on Victoria Street, this campus is situated along the mighty Thompson River and Kamloops Lake. The campus is also approximately an hour away from Sun Peaks Resort if you ever want to take a refreshing break after class!

As the largest private post-secondary institution in the city of Kamloops, we’ve developed a wide range of programs that are required to meet the employment needs in our community and region. This campus trains Practical Nurses, Health Care Assistants, Early Childhood Educators, Community Support Workers, Business Managers and Office Administrators with a Legal or Medical specialty.


Contact us today.

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