Robertson College

Business, Accounting, Marketing Programs

• Accounting & Payroll Administrator
  Accounting & Payroll Administrators work as Accounting Clerks, Accounts Payable Clerks, Bookkeeping Clerks and Tax Clerks in Finance and Accounting departments for companies of all sizes in a variety of industries.

  Program Overview

  Robertson College’s Accounting and Payroll Administrator program is designed to give you a basic understanding of office procedures, bookkeeping, Sage and Quickbooks computerized accounting, corporate and financial accounting, and payroll administration.

  • Be introduced to facets of corporate accounting, including corporate financial statements preparation and analysis, cash flow analysis and reporting, capital assets and liabilities
  • Develop an understanding of basic financial accounting principles and practices according to Generally Accepted Accounting Principles (GAAP)
  • Learn bookkeeping basics and how to perform day-to-day financial transactions, including general journal entries, accounts payable and receivables and the operation of petty cash
  • Learn payroll-related legislation and payroll fundamentals (Canadian Payroll Association curriculum)
  • Transition the concepts of manual bookkeeping to a computerized accounting environment (Sage and Quickbooks will be covered)
  • Gain basic knowledge of office procedures and develop professional business skills necessary to communicate in a dynamic workplace
  • Learn proper typing techniques and improve your keyboarding accuracy
  • Learn to perform functions common to all Microsoft Windows applications including Word, Excel, and PowerPoint

  Careers

  Graduates will find employment in businesses of all sizes, across a variety of sectors.

  • Accounting Clerk
  • Accounts Payables / Receivables Clerk
  • Administrative Assistant
  • Bookkeeping Clerk
  • Office Manager
  • Payroll Administrator
  • Tax Clerk
  • Payroll Analyst
• Administrative Assistant / Bookkeeper Diploma
  Administrative Assistants provide critical support to businesses of all sizes within various industries. Individuals with added bookkeeping skills are even more valuable as they are able to provide accounting and bookkeeping support in addition to their administrative tasks.

  Program Overview

  Robertson College’s Administrative Assistant / Bookkeeper diploma program is designed to give you an understanding of office procedures, bookkeeping, and Sage computerized accounting software.  As a graduate of this program, you will be able to obtain an entry-level position as an Administrative Assistant or Bookkeeper.

  • Gain basic knowledge of common office procedures and develop professional business skills necessary to communicate in a dynamic workplace
  • Learn bookkeeping basics and how to perform day-to-day financial transactions, including general journal entries, accounts payable and receivables and the operation of petty cash
  • Transition the concepts of manual bookkeeping to a computerized accounting environment
  • Learn proper typing techniques and improve your keyboarding accuracy
  • Learn to perform functions common to all Microsoft Windows applications including Word, Excel, and PowerPoint

  Careers

  Graduates will find employment in businesses of all sizes across a variety of sectors.

  • Administrative Assistant
  • Office Assistant
  • Receptionist
  • Executive Assistant
  • Bookkeeping Clerk
  • Accounting Clerk
• Business Administration - Executive Assistant Diploma
  Prepares students for advanced administrative roles in an office environment, including comprehensive administrative duties and planning and assisting with events on both the organization and individual level.

  Careers

  Graduates of the Business Administration – Executive Assistant program will find employment in a wide range of businesses and office settings, across a variety of sectors.

  • Executive Assistant
  • Business Development Associate
  • Marketing Associate
  • Account Manager
  • Administrative Coordinator
  • Executive Secretary
  • Financial Administrator
  • Human Resources Coordinator
  • Human Resources Assistant
  • Sales Representative
• Dental Office Administrator
  The Dental Office Administrator program will equip students with the office administrative skills and clinical knowledge necessary to work effectively in a dental practice.

  Program Overview

  The first dental professional a patient encounters is generally the front office staff. This interaction is vital to promoting the practice and making the patient comfortable. Dental office administrators play a key role in enhancing operations in the dental setting. They perform essential tasks such as processing information, utilizing paper and electronic management systems, scheduling, financial records and demonstrate proficient interpersonal skills. They create a connection between clients and dentists by coordinating requests from both parties. The Dental Office Administrator program will equip students with the office administrative skills and clinical knowledge necessary to work effectively in a dental practice.

  Students will develop competencies in the following areas through this program:

  • oral-facial anatomy and terminology
  • basic clinical dentistry theory
  • legal and ethical privacy regulations
  • patient relations and care
  • records and scheduling
  • dental insurance
  • general accounting principles and procedures
  • dental software

  Careers

  Graduates are qualified to work in dental, orthodontics and other specialized dental care practices.

  • Dental Office Assistant
  • Dental Receptionist
• Logistics & Supply Chain Management Online Diploma
  In today’s global environment, there are no borders to business and Logistics & Supply Chain professionals are required to manage the series of business processes that move products from acquisition through to distribution. This accelerated program will prepare you for your new career in less than a year. Areas covered include Project Management, Transportation Management, Demand Forecasting and more.

  Program Overview

  With projections that global supply chain activities will continue to expand and integrate new technologies and practices, logistics and supply chain management has become an increasingly attractive career path for today’s business students.

  • Understand the key components of supply management including demand forecasting, inventory management, resource planning, lean thinking, and Six Sigma management philosophies
  • Gain an overview of Canadian business and learn the fundamentals of the Canadian economic system including understanding supply and demand, elasticity, and monopoly
  • Be introduced to the many dimensions of business logistics with an emphasis on physical distribution and transportation of raw materials, inputs, and finished products
  • Understand the operations and structure of different modes of transportation including rail, water, air and highway
  • Gain an understanding of operations management and how to carry out the transformation of resources into products and services efficiently
  • Learn purchasing fundamentals with an emphasis on strategic cost management in the face of the recent economic recession
  • Learn project management principles from planning to execution of projects, the roles of the project team and project manager as well as the use of IT systems in project management

  Careers

  Graduates will find employment with companies involved in sourcing materials, manufacturing, warehousing, and distribution or transportation of goods.

  • Procurement Clerk
  • Purchasing Agent
  • Purchasing Clerk
  • Inventory Clerk
  • Merchandise Control Clerk
  • Shipper and Receiver
  • Transportation Route Scheduler
  • Export Clerk
  • Warehouse Manager
  • Retail / Wholesale Buyer
• Veterinary Office And Technical Assistant
  Whether they are working at veterinary hospitals, veterinary clinics, pet shelter or pet shops, they provide client services for pets and their owners. As a graduate of this program, you will be skilled in administration, human relations, animal restraint, disease control and prevention, medical care, and surgical preparation. You will also be able to educate clients on nutrition, parasitology and basic animal care.

  Program Overview

  Designed to provide comprehensive training for a career in client services for companion animals and their owners, the Veterinary Office & Technical Assistant program will enable you to handle front office operations and assist the veterinarian.

  • Learn the basic physical and psychological techniques to handle and restraint animals using both model and live animals
  • Learn about animal husbandry; topics include breeds and breeding, anatomy, physiology, handling, training, behavior, euthanasia and more
  • Learn about common parasites of dogs and cats as well as vaccinations, sanitation and disease prevention
  • Be introduced to the world of surgery and become familiar with the procedures used for common surgical procedures
  • Develop your customer services skills and how to perform office procedures that are specific to a veterinary office setting
  • Learn to perform functions common to all Microsoft Windows applications including Word and Excel
  • Learn to use Cornerstone, a database software program commonly used in veterinary office settings
  • Gain hands-on experience with clinic sessions where graduating students will act as VOAs in a variety of scenarios

  Careers

  Graduates will find employment in veterinary hospitals, veterinary clinics, pet shelters and pet insurance offices across Alberta.

• Accounting Technician
  Accounting Technicians or administrative professionals with accounting knowledge are integral to any office setting. Not only do they have the skills needed to manage and perform office procedures they can also perform basic accounting and bookkeeping. Employment opportunities exist for Accounting Technicians across many industries, in the private and public sectors and in organizations of all sizes.

  Program Overview

  The Robertson College Calgary Accounting Technician diploma program is designed to prepare you for the role of an entry-level accounting professional with courses covering accounting and bookkeeping fundamentals, computerized accounting software and key business skills.

  • Learn the fundamentals of accounting and bookkeeping and understand how to apply manual bookkeeping using journals
  • Understand financial accounting principles and practices
  • Gain basic computer skills and learn to use Microsoft Office (Word, Excel, Powerpoint & Access)
  • Learn to use computerized accounting software including Quickbooks and Sage50 Accounting
  • Develop written and oral business communications skills

  Careers

  Graduates are qualified to work across many different industries, in the private and public sectors and in organizations of all sizes.

  • Administrative Professional
  • Administrative Assistant
  • Executive Assistant
  • Office Assistant
  • Accounts Payable / Receivable Administrator
  • Accounting Clerk
  • Bookkeeping Clerk
  • Receptionist
• Administrative Office Assistant Diploma
  Administrative Office Assistants provide support to business executives, office departments or small or medium-sized businesses. Graduates of this program are well prepared to work in a variety of industries, in large corporations, small and medium-sized businesses, non-profit groups or government departments.

  Program Overview

  Robertson College Calgary’s Administrative Office Assistant program is designed to give students a basic understanding of office procedures as well as the skills and confidence to obtain an entry-level administrative assistant position in a variety of office environments.

  • Gain basic knowledge of standard office procedures including front line reception responsibilities, office technology, and management of time, work and resources
  • Develop strong oral and written business communication skills including how to manage successful customer interactions
  • Be introduced to the basic principles of sales, marketing and customer service
  • Learn proper typing techniques and improve your keyboarding accuracy
  • Learn to perform functions common to all Microsoft Windows applications including Word, Excel, and PowerPoint

  Careers

  Graduates will find employment in businesses of all sizes, across a variety of sectors.

  • Administrative Assistant
  • Administrative Professional
  • Executive Assistant
  • Office Assistant
  • Receptionist
  • Secretary
• Business Administration - Event Planning And Hospitality Diploma
  Students are provided with the knowledge, skills and tools to successfully evaluate, organize, design and execute different types of events to serve both corporate and individual needs.
• Business Administration — Human Resource Coordinator Diploma
  Graduates gain knowledge of general organization protocols, standards, recruitment strategy and processes as well as strong interpersonal and communication skills needed to succeed as a human resources coordinator.
• Digital Marketing Diploma
  Digital marketing has changed the way today's consumers connect with businesses. In the Digital Marketing diploma program, you will learn about contemporary marketing techniques that are used in today's digital age. You will develop business foundation skills and explore marketing fundamentals with an emphasis on digital and Internet marketing, search engine optimization as well as be introduced to the web tools available to support a successful campaign such as web analytics and tracking.

  Program Overview

  The Robertson College Digital Marketing diploma program will provide you with the digital marketing skills you need to succeed in today’s business world. Not only will you explore marketing fundamentals, you will gain an in-depth education on the digital channels available and how to implement across these mediums. The knowledge acquired throughout this program will help you develop effective digital marketing strategies for your future employers or for your small business.

  • Learn about the events and triggers that impact consumer behaviour
  • Gain an understanding of digital marketing with special focus on website marketing, content management, and maintenance, writing for the web, creating a digital media strategy, digital branding, and email marketing
  • Gain insight on the tools available to measure, manage and analyze digital data for better decision-making
  • Learn about web design, mobile marketing, search engine optimization (SEO) and managing online crisis and feedback
  • Develop business foundation skills in business communications and learn about organization structure, human relations, and office procedures within an office setting

  Careers

  Graduates of the Digital Marketing program will find employment in a wide range of businesses, across a variety of sectors but can also find employment in advertising, marketing, and public relations agencies.

  • Marketing Coordinator
  • Marketing Specialist
  • Marketing Assistant
  • Marketing Administration Coordinator
  • Digital Marketing Coordinator
  • Digital Marketing Specialist
  • Digital Media Coordinator
  • E-commerce Marketing Coordinator
  • Social Media Coordinator
• Health Unit Clerk
  Health Unit Clerks or Ward Clerks coordinate the unit's communication, maintenance, and activities in order to meet the needs of the medical staff, patients, and their families. Career opportunities for Health Unit Clerks exist in long-term care facilities, medical offices, and hospitals.

  Program Overview

  The Robertson College Health Unit Clerk program in Edmonton will prepare you to perform the clerical and administrative support required for a hospital unit or a health care facility. You will learn to:

  • Effectively manage communications and be able to relay important information between patients and staff
  • Arrange patient admissions and discharges
  • Arrange patient tests and receive results
  • Receive visitors and answer the telephone
  • Transcribe and process doctor’s orders
  • Assemble and maintain patient charts
  • Maintain hospital equipment and drug inventory
  • Type and distribute a variety of technical and non-technical reports and materials using computer systems and software that are relevant to the job

  Careers

  Graduates of the Health Unit Clerk program are qualified to work long-term care facilities, medical offices and hospitals across Alberta.

  • Health Unit Clerk
  • Unit Clerk
  • Ward Clerk
  • Record Maintenance Clerk
• Medical Clinic & Unit Clerk Administration Diploma
  The Robertson College Medical Clinic & Unit Clerk Administration program will prepare students to work in an administrative and clinical support capacity within a health care environment. Career opportunities exist in long-term care facilities, hospitals, medical clinics, and offices.

  Program Overview

  In this program, students will develop competencies in a wide variety of areas ranging from medical terminology to clinical office procedures. Students will learn how to perform critical administrative duties, complete basic clinical tasks, and maintain medical records. In addition, students will learn bookkeeping and accounting basics, and understand how to work directly with patients to check height, weight, temperature, and blood pressure.

  Competencies

  Students will develop competencies in the following areas through this program:

  • Medical office terminology and procedures
  • Computer skills and medical software applications
  • Technical and non-technical reports
  • Effective communication and customer service skills
  • Patient admissions and discharge practices
  • Processes for patient tests and results
  • Medical transcription skills
  • Creation and maintenance of patient charts
  • Hospital equipment and drug inventory
  • General bookkeeping and accounting practices

  Careers

  Graduates of the Medical Clinic & Unit Clerk Administration are qualified to work in long-term care facilities, hospitals, medical clinics, and offices.

  • Health Unit Clerk
  • Unit Clerk
  • Ward Clerk
  • Record Maintenance Clerk
  • Medical Office Assistant
  • Medical Receptionist
• Medical Office Assistant Diploma
  Our program trains you to perform critical administrative duties, handle basic clinical tasks, maintain medical records, bookkeeping and working directly with patients to check their height, weight, temperature and blood pressure.

  Program Overview

  The Robertson College Calgary Medical Office Assistant diploma program will help you to develop key proficiencies as a Medical Office Assistant in a wide variety of areas ranging from medical terminology to clinical office procedures.

  • Be introduced to medical office procedures.  You will study computer software applications used in medical office settings, office administration, patient relations and basic office accounting
  • Develop your communication and customer service skills to be able to meet various patient needs in a dynamic medical office setting
  • Learn medical terminology used in the medical field and anatomy and physiology basics in order to understand the structure, purpose and function of the various body systems
  • Learn about the various clinical procedures performed in a medical office including procedures regarding infection control, sanitation, and sterilization
  • Develop the Medial Transcription skills necessary to produce accurate medical reports from recorded dictation
  • Earn your CPR certification
  • Learn proper typing techniques and improve your keyboarding accuracy
  • Learn to use Microsoft Windows applications including Word, Excel, and PowerPoint

  Careers

  Graduates are qualified to work in medical, chiropractic, dental, physiotherapy and massage clinics, doctor’s offices, hospitals as well as in the claims department of insurance companies.

  • Medical Office Assistant
  • Medical Receptionist
  • Medical Secretary
  • Medical Administrative Assistant
  • Patient Care Coordinator

Healthcare, Wellness, Pharma Programs

• Advanced Massage Therapy
  Combining theory with practical training, this comprehensive program covers everything that Massage Therapists must know, fully preparing you for a career in physiotherapy clinics, spas, chiropractic practices, sports injury clinics, fitness centres and wellness centres.

  Program Overview

  Further your training with the Advanced Massage Therapy diploma program at Robertson College.

  • Ideal for students looking to advance their massage therapy careers, this program will provide the in-depth knowledge required to further your professional practice
  • Building on the concepts, techniques and skills gained in Massage Therapy (Year 1), the Advanced program will further explore Musculoskeletal Anatomy, Physiology, and Pathophysiology
  • In-depth study into the area of Orthopedic Assessment will allow you to properly assess and provide treatment
  • Have the opportunity to apply the concepts and techniques you learned in the classroom at our on-site public clinic and various outreach events

  Careers

  Our students are trained to start a career as a Massage Therapist or Remedial Massage Therapist.

• Pharmacy Assistant Diploma
  Are you interested in working in a pharmacy setting? Pharmacy Assistants work under the supervision of Pharmacists and Pharmacy Technicians and play an integral role in both retail and institutional pharmacies. Duties may include preparing drug compounds, then preparing, packaging and labeling them for clientele, maintaining drug storage, assisting patients and reconciling third party insurance claims.

  Program Overview

  From helping prepare prescribed medication, counting tablets, and preparing labels to handling customer inquiries in-person and over the phone, operating the cash register and stocking shelves, Pharmacy Assistants play an integral role in the efficient operation of a pharmacy.

  • Gain theory, lab, and practicum experiences so you can transition easily into your new work setting
  • Be introduced to Community and Institutional Pharmacy procedures so you can be prepared to work in a variety of pharmacy settings
  • Learn the basic math calculations used by Pharmacy Assistants in retail and hospital pharmacies
  • Be introduced to basic human anatomy, physiology, pathophysiology, pharmacology and medical terminology that will help you identify the major classes of drugs to treat different conditions

  Careers

  Career opportunities for Pharmacy Assistants exist in retail, institutional and long-term care pharmacies all across Alberta
• Massage Therapy
  Prepare for your new career as a Massage Therapist with the Massage Therapy diploma program at Robertson College. Combining theory with practical training, this comprehensive program covers everything that Massage Therapists must know, fully preparing you for a career in physiotherapy clinics, spas, chiropractic practices, sports injury clinics, fitness centres and wellness centres.

  Program Overview

  The Robertson College Massage Therapy program provides research and evidence-informed education that goes beyond the standards in the key areas of anatomy, physiology, therapeutic techniques, and research.

  • Learn to properly assess client problems with an understanding of their specific issues
  • Be introduced to orthopedics and learn how to perform orthopedic physical assessments to assess gait and posture
  • Learn about the skeletal system, relevant ligaments, and the nerve supply of the upper and lower extremity so that you may have the proper foundation for professional practice
  • Be able to design and implement appropriate treatment plans and to evaluate progress
  • Gain an understanding of clinical massage treatments including how to treat postural dysfunctions, overuse injuries, neck and head conditions, systemic disorders and musculoskeletal injuries
  • Apply the theoretical knowledge learned in the classroom in a 150-hour practicum arranged by the college
  • Demonstrate and apply the knowledge learned in a research project

  Careers

  Our students are trained to start a career as a Massage Therapist or Remedial Massage Therapist.

Human & Social Services, CSW Programs

• Community Support Worker
  Upon graduation, you will be able to provide safe and competent support for those in need. You will be able to pursue meaningful work in a public or private setting. This career choice will allow you to make a difference in the lives of others.

  Program Overview

  • Learn about adolescent growth and the issues that are relevant at each stage of development including puberty, sexual development and awareness, and physical, cognitive and social development
  • Explore the social, cultural and environmental issues that affect the development of a child
  • Understand the nature of addiction and become familiar with the major substances of abuse and their impact on the body
  • Understand the mental and social aspects of aging, including their effect on information processing, relationships, personality and more
  • Understand the impact of chronic illness and developmental disabilities on aging and social work for persons with disabilities
  • Learn counseling and support techniques for working with children, youth, and adults
  • Acquire the knowledge and skills to implement Applied Behavioural Analysis (ABA) care plans for adults and children
  • Develop the essential knowledge, skills, and attributes needed to provide excellent palliative care to those who are dying as well as providing support for their families
  • Explore the causes, occurrences, and theories of the more common forms of mental illness
  • Develop the knowledge and skills to perform psychosocial rehabilitation and care planning for individuals and families dealing with mental illness

  Careers

  • Child/Youth Care Worker
  • Youth Outreach Worker
  • Teen Pregnancy Worker
  • Parenting Support Worker
  • Addictions Worker
  • Family Place Worker
  • Newcomers Service Worker
  • Women’s Shelter Worker
  • Adult Care Worker
  • Case Manager
  • Youth Support Worker
  • Support Worker
  • Community Access Worker

Legal, Policing Programs

• Legal Assistant Diploma
  Legal Assistants play an essential role in law firms and legal departments. From legal transcription to managing legal office procedures, their challenging work is vital to the successful operation of any law office or legal department. To be successful in the role, Legal Assistants must have administrative and communication skills as well as the ability to prepare legal transcriptions, legal documents, maintain documents and client files.

  Program Overview

  Program Highlights

  Robertson College’s Legal Assistant program is designed to give you a basic understanding of office procedures and to equip you with the skills required to work as a Legal Assistant.

  • Gain an understanding of the basic components of Criminal Law, Family Law, Wills & Estates, Real Estate and Immigration Law
  • Learn to perform legal transcription which involves an understanding of legal terminology
  • Gain an understanding of common office procedures as well as procedures specific to a legal office setting
  • Learn how to use a keyboard properly and improve your typing accuracy
  • Develop your computer skills and learn to use Microsoft Windows applications including Word, Excel, and PowerPoint

  Careers

  • Legal Assistant
  • Legal Secretary
  • Legal Receptionist
  • Administrative Assistant
  • Executive Assistant

Technology, Networking Programs

• Full Stack Web Developer Diploma
  Work with stakeholders to build comprehensive web solutions. As a web developer, you're involved in the entire lifecycle of an application, from concept to final product delivery and ongoing maintenance.

  Program Overview

  As a Full-Stack Developer, you are responsible for working with stakeholders to build comprehensive web solutions. Requiring good organizational and communication skills, you participate in the entire lifecycle of an application, from concept to final product delivery and ongoing maintenance.

  Responsibilities include:

  • Developing web applications using open-source and proprietary frameworks
  • Ensuring applications are responsive and accessible on a wide variety of devices
  • Creating and maintaining schema and schema-less databases
  • Designing and developing REST-based APIs
  • Validating that solutions meet security, accessibility, and usability guidelines
  • Writing automated testing scripts as a basis for unit and integration testing
  • Participating in requirements gathering and design sessions

  In this role, you are a key member of a multidisciplinary team including developers, business analysts, project managers, and product owners. Be prepared for a fast-paced, challenging, and rewarding career.

  Program Scope Statement

  Full Stack Developer graduates will have the foundational knowledge and skills to qualify for entry-level career opportunities as Full-Stack Software Developers in the Canadian Information Communications Technology (ICT) sector.

  Program Outcomes

  Upon successful completion of the program, the graduate will be able to:

  • Apply fundamental programming concepts to write software programs
  • Program in a variety of object-oriented languages to produce solutions that meet objectives
  • Develop dynamic web applications and APIs according to standards for accessibility, usability, performance, and security
  • Select optimal data structures and algorithms for a given situation
  • Work collaboratively as part of a multi-disciplinary team
  • Design, build and maintain schema and schema-less databases
  • Create and execute database queries using Structured Query Language (SQL)
  • Communicate effectively with technical and nontechnical stakeholders using appropriate communication techniques
  • Implement automated unit and integration testing to ensure programs function as specified

  Careers

  Opportunities exist for Full Stack Web Developers in organizations of all sizes and industries as:

  • Full Stack Developer
  • Web Designer and Developer
  • Front End Developer
  • Web Developer
  • AutoCad Designers
• Help Desk Support Technician Diploma
  You will learn to manage, maintain, and support a corporate network utilizing Microsoft Server and Windows Clients. The program is comprised of practical subjects and focuses specifically on hands-on training, providing you with the knowledge and experience to transition easily into the workforce.

  Program Overview

  The Help Desk Support Technician diploma program is a fast-paced program that is designed to provide you with the skills and knowledge to support users of computer systems and software applications. The program combines practical training with hands-on learning to ensure you have the skills and ability to adapt to your workplace upon graduation. You will also have the option to write a limited number certification exam(s) pending course outcome.

  • Learn the hardware and operating system principles of CompTia A+, the industry leading IT certification
  • Learn about the basic computer concepts and operation including an overview of PC hardware standards such as motherboards, CPUs, memory, expansion cards and power supplies
  • Learn basic networking theory, and the safety procedures and concerns when working in a network environment
  • Develop your knowledge in Windows Client Configuration including how to install and configure a Microsoft server, understand the importance of AD DS in Microsoft-based domain networks and the configuration of IPV4 and IPV6
  • Explore Linux+, the central operating system for much of the world’s IT infrastructure. Learn Linux command line, basic maintenance, installation and configuration of workstations and networking
  • Develop your skills and knowledge in Network+ including installations and management
  • Develop your skills and knowledge in Security+, the industry certification that is globally trusted to validate foundational vendor-neutral IT security knowledge and skills

  Careers

  Career opportunities exist for Helpdesk Support Technicians in organizations of all sizes and industries as:

  • User Support Technician
  • Help Desk Technical Agent
  • Help Desk Technical Support
  • IT Support Technician
  • Desktop Support
  • Computer Network Technician
• Network Security Technician Diploma
  In this digital age, the need for security is everywhere and the demand for skilled security technicians has never been greater. The Network Security Technician diploma program at Robertson College will provide the foundation you need to ensure network and system security. Learn about systems analysis, intrusion detection and other detection and prevention measures against cyber crime.

  Program Overview

  Learn about system analysis and how to ensure network and system security with Robertson College Calgary’s Network Security Technician diploma program.  You will gain an understanding of network operation, computer and Internet security, cybercrime and ways to combat cybercrime. You will also gain career-building skills such as communication, customer service, and career search strategies.

  • Learn about PC hardware and software concepts including installation, configuration and troubleshooting stand-alone PCs and networks
  • Learn about the intrusion detection techniques used to discover intrusion attempts, how to respond to break-ins and assess the damage to the network
  • Gain an overview of the field of information security including inspection and protection of information assets, the detection and reaction to threats, and examination of pre and post-incident procedures
  • Be introduced to the fundamentals of cyber crime and be exposed to a variety of current computer-related crimes, cyber crime activities, methods, and tools
  • Learn about Internet Security including the technologies, terminology and processes related to general, network and operating system security
  • Examine the Linux operating system from the perspective of a system power user and administrator
  • Learn to use Microsoft Windows applications including Word, Excel, and PowerPoint
  • Develop professional business skills necessary to communicate in a dynamic workplace

  Careers

  Opportunities exist for Network Security Technicians in organizations of all sizes and industries as:

  • Computer Network Technicians
  • Network Administrators
  • Systems Administrators
• Computer Support Technician Diploma
  The Computer Support Technician diploma program will allow you to enter the job market quickly, armed with the tech support skills you need to assist a variety of customers, clients or organizations. This program incorporates content from industry certifications to reflect the growing requirements of the digital world. You will gain general knowledge of computer hardware, operating systems, software and network operation, and specific skills in troubleshooting, problem solving and customer service.

  Program Overview

  The Computer Support Technician diploma program in Calgary offers you the opportunity to become a skilled member of the IT profession. As part of the diploma program, you will learn how to effectively field phone and email requests from customers seeking guidance on technical problems, diagnose the problem and patiently walk the customer through the problem-solving process. You will have the option to write a limited number of certification exams pending course outcomes.

  • Learn the basic concepts of computer troubleshooting and repair, hardware components, operation concepts of computers
  • Learn to install, configure and troubleshoot computer hardware components
  • Learn to install common operating systems including Windows, Linux, and Mac and perform essential administration tasks
  • Explore the Linux operation system from the perspective of a system power user and administrator
  • Develop your knowledge in Windows Client Configuration including how to install, upgrade and migrate to Windows 10 and working within the Windows 10 operating system
  • Gain an overview of security essentials on computers and networks and learn to troubleshoot and resolve any identified security issues
  • Includes a course that prepares you to write the ITIL Foundation certification exam

  Careers

  Career opportunities exist for Computer Support Technicians in organizations of all sizes and industries as:

  • User Support Technicians
  • Technical Help Desk Agents
  • Help Desk Analysts
  • System Support Representatives
  • Help Desk Technicians
  • Computer Help Desk Representatives
  • Installation Technicians
  • PC Support Analysts
• Network Systems Administrator Diploma
  Become a valued member of the IT profession - in-demand, valued, with many opportunities for advancement and development.

  Program Overview

  The Network Systems Administrator program offered at Robertson College Calgary will provide you with the skills you need to become a skilled member of the IT profession. As part of the diploma program, you will gain knowledge in areas recognized by industry standards such as Microsoft, CompTIA, and Cisco. You will have the option to challenge a limited number of certification exams pending course outcomes.

  • Learn the basic concepts of computer hardware and operation
  • Learn to install, configure and troubleshoot computer hardware components
  • Learn how to install common operation systems
  • Understand security concerns of computer and networks
  • Develop your knowledge in Windows Client Configuration including how to install, upgrade and migrate to Windows 10 and working within the Windows 10 operating system
  • Learn to install, configure, operate and troubleshoot tasks of small to medium-sized routed and switched networks
  • Manage operation of IP data networks including LAN switching, IPv4/IPv6 routing, IP services (DHCP, NAT, ACLs) and security of networking devices
  • Learn to perform advanced configuration on Windows Server including managing storage management, performing server data protection, AHCP and DNS confirmation and certificate and digital rights management

  Careers

  Career opportunities exist for Network Systems Administrators in organizations of all sizes and industries as:

  • Computer Network Technicians
  • Network Administrators
  • System Administrators
  • Infrastructure Administrators

Travel, Tourism, Hospitality Programs

• Business Administration - Event Planning And Hospitality Diploma
  Students are provided with the knowledge, skills and tools to successfully evaluate, organize, design and execute different types of events to serve both corporate and individual needs.

Veterinary, Animal Services Programs

• Veterinary Office And Technical Assistant
  Whether they are working at veterinary hospitals, veterinary clinics, pet shelter or pet shops, they provide client services for pets and their owners. As a graduate of this program, you will be skilled in administration, human relations, animal restraint, disease control and prevention, medical care, and surgical preparation. You will also be able to educate clients on nutrition, parasitology and basic animal care.

  Program Overview

  Designed to provide comprehensive training for a career in client services for companion animals and their owners, the Veterinary Office & Technical Assistant program will enable you to handle front office operations and assist the veterinarian.

  • Learn the basic physical and psychological techniques to handle and restraint animals using both model and live animals
  • Learn about animal husbandry; topics include breeds and breeding, anatomy, physiology, handling, training, behavior, euthanasia and more
  • Learn about common parasites of dogs and cats as well as vaccinations, sanitation and disease prevention
  • Be introduced to the world of surgery and become familiar with the procedures used for common surgical procedures
  • Develop your customer services skills and how to perform office procedures that are specific to a veterinary office setting
  • Learn to perform functions common to all Microsoft Windows applications including Word and Excel
  • Learn to use Cornerstone, a database software program commonly used in veterinary office settings
  • Gain hands-on experience with clinic sessions where graduating students will act as VOAs in a variety of scenarios

  Careers

  Graduates will find employment in veterinary hospitals, veterinary clinics, pet shelters and pet insurance offices across Alberta.