Evergreen College

Business, Accounting, Marketing Programs

• Medical Office Administrator

  Program Overview

  Medical Office Administrators play a critical role in healthcare delivery; they also conduct many administrative tasks in the field of medicine, along with some basic clinical procedures. In this program, students will learn to take medical histories, explain treatment procedures and prepare patients for examinations. Emphasis is placed on medical terminology, body systems, medical transcription and office procedures.

  Career Opportunities

  Graduating students will be equipped with the business, technology and communications skills needed to work in a private physician’s office, single or multi-specialty clinic, or hospital setting. Typical job titles in this field include Medical Office Assistant, Medical Office Administrator, Medical Secretary, Medical Stenographer, Medical Billing Specialists, Secretary Ward and Medical Transcriptionist.

  Admission Requirements

  • An Ontario Secondary School Diploma or equivalent; or be at least 18 years of age or older and pass an entry test.
  • English proficiency requirement for international students.

  Internship Requirements

  • Medical Certificate
  • Police Reference Check (Clearance) of Criminal Record
  • Standard First Aid & CPR Level C Certification

  Graduation Requirements

  To successfully meet the program outcomes the student must:

  • Achieve a minimum mark of 65% in all of the module assignments and exams
  • Achieve a satisfactory rating in the internship evaluation

  What You Will Learn

  The course consists of 13 modules. These modules are covered in the classroom and the internship.

  • Introduction
  • Computer Fundamentals
  • Employment and Customer Service Skills
  • Medical Terminology
  • Anatomy & Disease
  • Medical Transcription
  • Medical Billing
  • Clinical Procedures
  • Medical Office Procedures
  • Prescription Transcription
  • Job Search/Academic
  • Review Techniques
  • Internship: The Medical Office Administrator students complete their education with 200 hours of internship experience.
• Customer Service Specialist

  Program Overview

  If you enjoy working with people and are an exceptional problem-solver, put your skills into action as a Customer Service Specialist. As the first point of contact for many organizations, this program will prepare you to become a knowledgeable, capable and enthusiastic customer service professional. You’ll learn to provide service and support that is reliable, responsive and empathetic while satisfying customer needs and enhancing business relations.

  Career Opportunities

  Customer Service Specialists are employed in a wide range of industries where customer service plays a vital role in operations. Graduates of this program are equipped with a strong foundation in business and client support, and are employed in number of careers, including client management, customer relations, various support services and more.

  Admission Requirements

  An Ontario Secondary School Diploma or equivalent; or be at least 18 years of age or older and pass an entry test. In addition, any international student application with no Proof of English Proficiency or who does not meet the English Proficiency requirement must first enroll in the English Preparation Program (EPP) before starting the diploma program.

  Graduation Requirements

  To successfully meet the program outcomes the student must:

  • Achieve a minimum mark of 65% in all of the module assignments and exams
  • Achieve a satisfactory rating in the internship evaluation

  What You Will Learn

  The course consists of 14 modules. These modules are covered in the classroom and the internship.

  • Projecting a Positive Image
  • Managing Workload Productivity
  • Developing Customer Relationships
  • Health & Safety and Special Needs Considerations
  • Internal Relations
  • Setting up the Computer
  • Using Microsoft Office Word, PowerPoint and Publisher
  • Using Microsoft Office Excel and Access
  • Other Software Applications and Business Machines
  • Direct Customer Service Support, Selling and Customer Retention
  • Employment Readiness Workshops
  • Trade Shows and Events
  • Workshops, Seminars and Social Events
  • Internship: The Customer Service Specialist students complete their education with 480 hours of internship experience.
• Business Administration In International Trading

  Program Overview

  Planning a successful global business begins by understanding the basics of international commerce. This program prepares students with a solid foundation in international trade, including the manufacturing, marketing, legal and financial aspects of business. Students will learn accounting principles, inventory management, supply chain and entrepreneurial skills to prepare them for a career in international business.

  Career Opportunities

  Successful graduates of this program are fully prepared for careers in international trade. Having learned business and accounting fundamentals, combined with their internship experience, graduates will be ready for a number of careers, including exporter, importer, purchasing agent, inventory planner and more positions, which are employed in banks, government agencies and other lines of business.

  Admission Requirements

  • An Ontario Secondary School Diploma or equivalent; or be at least 18 years of age or older and pass an entry test.
  • English proficiency requirement for international students.

  Graduation Requirements

  To successfully meet the program outcomes the student must:

  • Achieve a minimum mark of 65% in all of the module assignments and exams
  • Achieve a satisfactory rating in the internship evaluation

  What You Will Learn

  The course consists of 11 modules. These modules are covered in the classroom and the internship.

  • Planning a Successful Global Business
  • Legal
  • Finance
  • The Business Plan
  • Marketing
  • Sales
  • Research
  • Technology in Business
  • Manufacturing
  • Human Resources
  • Internship: The Business Administration in International Trading students complete their education with 200 hours of internship experience.
• Computerized Accounting And Payroll

  Program Overview

  If you enjoy working with numbers and performing calculations, you may have potential for a career in accounting. This profession continues to be an in-demand career, and our Computerized Accounting and Payroll program will prepare you with the necessary experience in using current computer applications. In this program, you will learn how to maintain journals and ledgers, how to prepare reports for small businesses and how to use financial statements for business planning.

  Career Opportunities

  Accounting skills are in demand in many industries, not just the financial sector alone. This program prepares students for a career in general accounting, payroll, accounts payable, accounts receivable, cost accounting, computerized accounting and tax preparation. Upon graduation, students will have working knowledge of current accounting computer applications, including QuickBooks and Simply Accounting.

  Admission Requirements

  • An Ontario Secondary School Diploma or equivalent; or be at least 18 years of age or older and pass an entry test.
  • English proficiency requirement for international students.

  Graduation Requirements

  To successfully meet the program outcomes the student must:

  • Achieve a minimum mark of 65% in all of the module assignments and exams
  • Achieve a satisfactory rating in the internship evaluation

  

  What You Will Learn

  The Course consists of 9 modules. These modules are covered in the classroom and in the internship.

  • Accounting fundamentals
  • Microsoft Office Applications
  • Canadian Payroll Compliance Practitioner (PCP Courses):
    • Payroll Compliance Legislation
    • Payroll Fundamentals I
    • Payroll Fundamentals II
  • QuickBooks
  • Simply Accounting
  • ACCPAC
  • Internship: The Computerized Accounting and Payroll students complete their education with 200 hours of internship experience.
• Business In The Digital Era

  Program Overview

  The Business in a Digital Era Post-Graduate program is a unique and advanced course designed to conceptualize business concepts in today’s global digital age. This course strives to prepare students for the challenges of the modern corporate world so that they will become successful entrepreneurs and business leaders. Students will learn key concepts related to business strategy, finance, human resources management, marketing and operations with a focus on digital trends like e-commerce and big data analytics to forecast and understand business trends, digital marketing and recruitment.

  Career Opportunities

  Graduates will be prepared for occupations in advertising, marketing and public relations, which are typically employed by consulting firms, advertising agencies, corporations, associations, government, social agencies, museums, galleries, public interest groups, and cultural and other organizations, or they may be self-employed. Agents such as entertainment, literary and sports agents are included in this unit group.

  Admission Requirements

  • The student must have previous diploma or degree in business, marketing, public relations, communications, journalism or a discipline related to a particular subject matter.
  • English proficiency requirement for international students.

  Graduation Requirements

  To successfully meet the program outcomes the student must:

  • Achieve a minimum mark of 65% in all of the module assignments and exams
  • Achieve a satisfactory rating in the internship evaluation

  What You Will Learn

  The course consists of 20 modules. These modules are covered in the classroom and the internship.

  • Study skills: critical thinking, writing and research basics
  • Financial analysis and control
  • Organizational behaviour
  • Supply chain optimization & management
  • Operations management
  • Financial management
  • Human resources management & Digital recruitment strategy
  • Strategic management
  • Marketing management
  • International business
  • Business Economics
  • Business statistics
  • Business plan
  • Digital Marketing Fundamentals
  • Big data analytics in business
  • E- commerce
  • Strategic Web Design
  • Business project/dissertation
  • Social Media Marketing Strategies
  • Internship: The Business in a Digital Era students complete their education with 200 hours of internship practical work experience.

Culinary Arts Programs

• Food Service Worker

  Program Overview

  The Food Service Worker (FSW) program will prepare students to perform effectively and efficiently in various healthcare institutions like long-term care homes, retirement homes, nursing homes, commercial and institutional food service. This program focuses on a comprehensive knowledge and expertise in communication and customer service, food safety and sanitation, nutrition in healthcare, kitchen equipment and food preparation in a classroom setting as well as practical, hands-on training in long-term care or senior homes.

  Career Opportunities

  Food Service Workers are employed as counter attendants, food preparers, kitchen helpers and food service helpers. They perform various other activities to assist workers who prepare or serve food and beverages. They are employed by restaurants, cafes, hotels, fast food outlets, cafeterias, hospitals and other establishments.

  Admission Requirements

  • An Ontario Secondary School Diploma or equivalent; or be at least 18 years of age or older and pass an entry test.
  • English proficiency requirement for international students.

  Graduation Requirements

  To successfully meet the program outcomes the student must:

  • Achieve a minimum mark of 65% in all of the module assignments and exams
  • Achieve a satisfactory rating in the internship evaluation

  What You Will Learn

  The course consists of 6 modules. These modules are covered in the classroom and the internship.

  • Role of Food Service Worker
  • Food Safety and Sanitation
  • Customer care and Communication
  • Nutrition in Health
  • Food Preparation & Kitchen equipment
  • Internship: The Food Service Worker students complete their education with 160 hours of internship practical work experience.

Education, Teaching Programs

• Early Childhood Assistant

  Program Overview

  The Early Childcare Assistant Diploma Program has been designed to equip childcare workers with the valuable knowledge, skills and experience for employment as Assistants in day care or early learning centres. In addition to covering early childhood development, program planning, communication and other vital topics in childcare, the program also includes the role of the assistant in a childcare setting.

  Career Opportunities

  There is increasing demand in the industry for qualified individuals who have completed formal training such as that offered in this diploma program. Career opportunities exist in childcare centers, kindergartens, nursery schools and centers for exceptional children, Montessori Schools and early learning centers.

  Admission Requirements

  • An Ontario Secondary School Diploma or equivalent; or be at least 18 years of age or older and pass an entry test.
  • English proficiency requirement for international students.

  Internship Requirements

  • Medical Certificate.
  • Vulnerable Sector Screening Police Reference Check.
  • Standard First Aid & CPR Level C Certification.

  Graduation Requirements

  To successfully meet the program outcomes the student must:

  • Achieve a minimum mark of 65% in all of the module assignments and exams
  • Achieve a satisfactory rating in the internship evaluation

  What You Will Learn

  The course consists of 13 modules. These modules are covered in the classroom and the internship.

  Course Description

  • Introduction to Early Learning and Care
  • Roles, Responsibilities and the Reflective Practitioner
  • Multiple Perspectives of Child, Family and Community
  • Introduction to prenatal and infant development
  • Introduction to toddler development
  • Introduction to preschool and school age development
  • Observation and Documentation
  • Responsive Relationships and Guiding Behaviour
  • Program Planning and Philosophical Approaches to Learning
  • Written Communications Skills
  • Health and Safety
  • Nutrition
  • Internship: The Early Childhood Assistant students complete their education with 480 hours of internship experience.
• Academic Preparation Course

  Program Summary

  The Evergreen College Academic Preparation Course (APC) aims to prepare the student for success in their diploma program, academically and developing an understanding of business culture in North America. This enable student to prepare themselves for academic content pursuit and prepare them to successfully in their job and workplace.

  Content

  The Program instructs student academically by developing skills in Listening Speaking, Reading and Writing. Business culture addressing topics such as Attendance, Punctuality, Resumes, Ethics, Relationship Building and Career Success.

  Course Outline

  The course consists of Four (4) weeks. Weekly modules are: Resources, Ethics, Relationship Building, and Career Success. Each week will include Group Work, Attendance, Punctuality, Monitoring and Participation.

  • Students must achieve an attendance standard of 85%.
  • Submission of weekly assignments.
  • Active participation in all classes.

  Weekly Topics:

  Week 1- Resumes

  • Interviews
  • Job Search
  • Recruiting Process

  Week 2-Ethics

  • Presentation Skills
  • Research
  • Corporate Culture

  Week 3- Relationship Building

  • Networking
  • Understanding Diagrams
  • LinkedIn
  • Communication

  Week 4- Career Success

  • Meetings
  • Corporate Structure s
  • Official/Work Politics

  Sample Course Tasks:

  • Participated in topic discussion
  • Work in groups or pairs
  • Prepare a resume
  • Setup a LinkedIn Profile
  • Analyse a Job Description
  • Research a Company
  • Perform a Presentation on Ethics
  • Participate in mingling exercises
  • Prepare and Participate in in the 30 seconds commercial
  • Complete a Communication Style Assessment
  • Complete Reading Comprehension Assignments
  • Follow Directions as given
  • Conduct a Job Search
  • Engage in small talk
  • Take notes as required
  • Prepare Interviews Questions & Answers

Healthcare, Wellness, Pharma Programs

• Pharmacy Assistant

  Program Overview

  If you’re interested in pursuing a people-focused career in health care, the Pharmacy Assistant Diploma Program will prepare you for an entry-level position in both retail pharmacies and pharmaceutical companies. The course curriculum will cover the educational elements required for employment, including prescription processing, pharmacy software, compounding techniques, inventory management, record-keeping, billing, legislative requirements and communications.

  Career Opportunities

  Program graduations will be prepared for entry-level positions as members of interdependent healthcare teams. Typically, Pharmacy Assistants are employed in a range of pharmacy environments including communities, hospitals and other institutions, along with patient education positions. Graduates may also find employment in the pharmaceutical industry.

  Admission Requirements

  • An Ontario Secondary School Diploma or equivalent; or be at least 18 years of age or older and pass an entry test.
  • English proficiency requirement for international students.

  Internship Requirements

  • Current vaccinations and negative TB test.

  Graduation Requirements

  To successfully meet the program outcomes the student must:

  • Achieve a minimum mark of 65% in all of the module assignments and exams
  • Achieve a satisfactory rating in the internship evaluation

  What You Will Learn

  The Course consists of 14 modules. These modules are covered in the classroom.

  • Community Pharmacy Practice
  • Pharmaceutical Fundamentals
  • Anatomy and Body Systems
  • Pharmacology
  • Pharmaceutical Calculations
  • Legislation and Jurisprudence
  • Computers in Pharmacy
  • Compounding
  • Hospital Pharmacy
  • Aseptic Technique/Sterile Products
  • Interpersonal/Communication skills
  • Diabetic and Medical Devices
  • Pharmacy Technician Exam Review
  • Internship: The Pharmacy Assistant students complete their education with 100 hours of internship experience.
• Personal Support Worker

  Program Overview

  If you value providing care for others, you may enjoy a career as a Personal Support Worker (PSW) where you will be a valuable member of an inter-professional care team. In this role, your primary duties will include providing care for individuals and assisting with their daily living so that they can sustain independence and self-direction.

  Career Opportunities

  PSWs are employed in long-term care facilities, home care settings, retirement homes, supportive housing, group homes, adult day programs, hospitals and educational facilities. The PSW Certificate Program at Evergreen College is aligned with the National Association of Career College’s (NACC) curriculum in order to prepare students with a wide-ranging skillset that equips them to provide a comfortable and safe living environment for the individuals in their care.

  Admission Requirements

  • An Ontario Secondary School Diploma or equivalent; or be at least 18 years of age or older and pass an entry test.
  • English proficiency requirement for international students.

  Placement Requirements

  • Medical Certificate
  • Vulnerable Sector Screening Police Reference Check
  • Standard First Aid & CPR Level C Certification

  Graduation Requirements

  • Achieve a minimum mark of 70% on all assignments, performance demonstrations and tests.
  • Achieve a satisfactory rating in all abilities listed in the Skills Passbook. (Clinical Skills Rating)
  • Maintain current Police Clearance, Medical Certificate of Fitness and Immunization Status and Standard First Aid and CPR (Level C) Certification.
  • Have fulfilled all of the practicum (clinical placement) hour requirements.
  • Pass the PSW Final Examination administered by the National Association of Career Colleges (NACC).

  What You Will Learn

  The Course consists of 14 modules. These modules are covered in the classroom and in the practicum.

  • PSW Foundations
  • Safety and Mobility
  • Body Systems
  • Assisting with Personal Hygiene
  • Abuse and Neglect
  • Household Management, Nutrition and Hydration
  • Care Planning/Restorative Care/Electronic Documentation/Working in the Community
  • Assisting the Family/Growth and Development
  • Assisting the Dying Person
  • Assisting with Medications
  • Cognitive/Mental Health Issues and Brain Injuries
  • Health Conditions
  • Clinical Placement (Community)
  • Clinical Placement (Facility)
• Clinical Research

  Program Overview

  The Clinical Research Post Graduate Diploma Program is designed for a wide range of students including International Medical Graduates (IMGs); Health Care Professionals (HCPs); and Science, Technology, Engineering and Mathematics (STEM) graduates. The program provides theoretical and practical understanding of clinical research and increases opportunities for employment and job advancement. Students will learn how to generate and validate hypothesis; research bibliographic database; design clinical trial study; write clinical trial protocol; collect clinical research data; apply statistical tests for analysis of collected clinical research data; and work with stakeholders including pharmaceutical, biotechnology, and medical device companies; contract research organizations, regulatory agencies; principal investigators; and research institutions. Students also learn how to deal with ethical challenges, apply quality standards, submit human research ethics application, monitor clinical and safety database, assess received adverse events, familiarize with Medical Coding and MedDRA, submit safety reports to the regulatory authorities and comply with the laws, regulations, guidelines and specifications, write case narrative, Standard Operating Procedures and Internal Working Instructions, Data Safety and Monitoring Board report, Medical Monitor clinical data review checklist, Investigational New Drug Application, and Clinical Trial Application.

  Career Opportunities

  Successful graduates are fully prepared for diverse careers in clinical research. With a strong foundation in clinical research fundamentals, and practical experience in the clinical research environment, students will be ready for any number of careers, including jobs in the pharmaceutical industry, contract research organizations, research institutions, regulatory authorities and more.

  Admission Requirements

  • Previous Diploma or degree in Health Science, Public Administration, Recreation Administration or Hospital Administration.
  • English proficiency requirement for international students.

  Graduation Requirements

  To successfully meet the program outcomes the student must:

  • Achieve a minimum mark of 70% in all of the module assignments and exams
  • Achieve a satisfactory rating in the internship evaluation

  What You Will Learn

  The course consists of 22 modules. These modules are covered in the classroom and the internship.

  • Study Designs in Epidemiology
  • Statistics in Clinical Research
  • Ethics in Clinical Research
  • Hypothesis Generation and Validation
  • Guidelines: Good Clinical Practice, Good Laboratory Practice, Good Documentation Practice, Good Manufacturing
  • Overview: Preclinical Drug Development
  • Study Designs in Clinical Research and Protocol Writing
  • Clinical Operations: Introduction to Regulatory Affairs and Submission of Human Research Ethics Application
  • Clinical Operations: Introduction to Pharmacokinetics
  • Clinical Operations: Introduction to Pharmacodynamics
  • Clinical Operations: Introduction to Product Management
  • Clinical Operations: Introduction to Clinical Study Conduct
  • Clinical Operations: Introduction to Clinical Data Management
  • Clinical Operations: Introduction to Pharmacovigilance
  • Clinical Operations: Introduction to Quality Assurance and Quality Control
  • Clinical Operations: Introduction to Clinical Trial Monitoring
  • Medical Monitoring
  • Clinical Operations: Introduction to Regulatory Submission of Study Reports
  • Medical Writing
  • Microsoft Word, Excel, Outlook, and PowerPoint
  • Resume Preparation, Interview Skills, and Work Ethics
  • Internship: The Clinical Research students complete their education with 240 hours of internship practical work experience.
• Cpi Non-violent Crisis Intervention Training

  Program Overview

  Our instructors are trained in Nonviolent Crisis Intervention® by the Crisis Prevention Institute With a focus on prevention, this core training program equips staff and students with proven strategies for safely diffusing de-escalation of risk behaviours or even disruptive behaviours. It’s been setting the standard for crisis prevention and intervention training for over 35 years. Reduce the risk of injury. Our staff and students learn how to. • Comply with legislative mandates. • Meet regulatory/accreditation standards. • Improve staff retention. • Minimize exposure to liability. • Promote Care, Welfare, Safety, and SecuritySM.

  First Day Seminar

  Participants learn to organize their thinking about how behavior escalates and how to respond appropriately during moments of stressful or difficult situations or events.

  Second Day Foundation Course

  Builds on content from the Day One Seminar by reinforcing preventive techniques and practicing a progression of non-harmful disengagement skills and holding skills.
• Gentle Persuasive Approach

  rogram Overview

  Our instructors are trained and certified by the Advanced Gerontological Education Inc. (AGE) GPA education is for EVERYONE who works with older adults! What is GPA Basics? GPA Basics is an innovative dementia care education curriculum based on a person-centred care approach. Designed for interdisciplinary point of care staff across healthcare sectors, GPA Basics is delivered as four modules over a 8-hour day.

  Two GPA Certified Coaches guide participants to fully understand responsive behaviours in order to be able to respond effectively and appropriately in a workplace setting. GPA Basics also includes respectful self-protective and gentle redirection technique for use in situations of risk.

Human & Social Services, CSW Programs

• Developmental Service Worker

  Program Overview

  According to Statistics Canada, more than 60,000 Ontarians have a developmental disability. As a skilled and caring Development Service Worker (DSW), you can help this population to thrive, work and participate in their communities. This program will provide students with a deep understanding of developmental disabilities along with the supporting skills required to help others and build a rewarding career in this social services field.

  Career Opportunities

  Supporting individuals with developmental disabilities is the focus of the DSW Diploma Program. Graduates will work with individuals in their career who require assistance to function in community-living situations and in society. Typically, DSWs are employed by faith- and culture-based agencies, and school boards.

  Admission Requirements

  • An Ontario Secondary School Diploma or equivalent; or be at least 18 years of age or older and pass an entry test.
  • English proficiency requirement for international students.

  Internship Requirements

  • Medical Certificate
  • Police Reference Check (Clearance) of Criminal Record
  • Standard First Aid & CPR Level C Certification

  Graduation Requirements

  To successfully meet the program outcomes the student must:

  • Achieve a minimum mark of 65% in all of the module assignments and exams
  • Achieve a satisfactory rating in the internship evaluation

  What You Will Learn

  The course consists of 21 modules. These modules are covered in the classroom and the internship.

  • Essential Skills
  • Microsoft Windows
  • Inclusive Communication Skills
  • Employment Achievement Strategies
  • Basic Business Communications
  • Harm Reduction and Crisis Intervention
  • Introduction to Sociology
  • Mental Health & Addictions
  • Populations at Risk
  • Support Resources and Community Capacity Building
  • Law for Support Workers
  • Self-Care and Team Building
  • Basic Counselling Techniques
  • Solution-Focused Intervention Techniques
  • Family Development, Functions and Social Issues
  • Introduction to Psychology
  • Professional Documentation & Case Management
  • Basic Nursing & Pharmacology
  • Behaviour Modification
  • Developmental Disabilities
  • Internship: The Developmental Service Worker students complete their education with 560 hours of internship experience.
• Community Service Worker

  Program Overview

  If you enjoy helping people and are looking for a rewarding career, consider enrolling to study as a Community Service Worker (CSW). With an emphasis on social services, this program prepares students with sociology, psychology and other social science foundations that will enable them to counsel and assist individuals (and their families) in personal and social situations.

  Career Opportunities

  CSW graduates are typically employed as counselors in a variety of settings in the social work field, including mental health and domestic violence, youth facilities, halfway houses, correctional facilities, and drop-in centres. They may also find employment opportunities in a wide range of group homes appropriate to social service practice and counseling centers that serve diverse client populations.

  Admission Requirements

  • An Ontario Secondary School Diploma or equivalent; or be at least 18 years of age or older and pass an entry test.
  • English proficiency requirement for international students.

  Internship Requirements

  • Medical Certificate
  • Police Reference Check (Clearance) of Criminal Record
  • Standard First Aid & CPR Level C Certification

  Graduation Requirements

  To successfully meet the program outcomes the student must:

  • Achieve a minimum mark of 65% in all of the module assignments and exams
  • Achieve a satisfactory rating in the internship evaluation

  What You Will Learn

  The course consists of 20 modules. These modules are covered in the classroom and the internship.

  • Introduction to Community Service Worker
  • Essential Skills
  • Microsoft Windows
  • Inclusive Communication Skills
  • Employment Achievement Strategies
  • Basic Business Communications
  • Harm Reduction and Crisis Intervention
  • Introduction to Sociology
  • Mental Health & Addictions
  • Populations at Risk
  • Support Resources and Community Capacity Building
  • Law for Support Workers
  • Self-Care and Team Building
  • Basic Counselling Techniques
  • Solution-Focused Intervention Techniques
  • Family Development, Functions and Social Issues
  • Introduction to Psychology
  • Professional Documentation & Case Management
  • Behaviour Modification
  • Internship: The Community Service Worker students complete their education with 200 hours of internship experience.

Languages, ESL Programs

• English Preparation Program

  Program Overview

  Students who advance and improve their English language skills prior to commencing their studies are able to thrive in the professional diploma programs offered at Evergreen College. That’s why we created the English Preparation Program (EPP), which supports the learning needs of intermediate-level students of English. The course curriculum focuses on advanced English speaking, listening, reading and writing so that students can succeed in their professional goals. The course materials also incorporate the demands of the International English Language Testing System (IELTS) to allow students to achieve certification in an internationally recognized system.

  Content

  Students will be instructed on the necessary English language skills for career advancement. Course topics will include formal writing, proper grammar structure, exposure to North American business norms, and colloquial and informal conversation. Students will actively participate in a learning environment designed for instant feedback and continued improvement.

  Graduation Requirements

  • Students must achieve an attendance standard of 85%
  • Submission of weekly assignments
  • Achieving a passing grade of 310 or more on the Wonderlic Basic Skills Test (BST)
  • Possess a General English Diploma (GED) Level 12 or higher

  Course Outline

  The EPP curriculum consists of 12 weeks with 12 independent units. Each unit incorporates English speaking, listening, reading and writing in the classroom exercises, and culminates in a weekly presentation or assessment of the practiced skills.

  Weekly themes include:

  • Listening and recording information on the phone and in meetings.
  • Writing and asking for assistance from authorities.
  • Reading and understanding documents and articles.
  • Speaking in pairs and related information.

  Sample Course Tasks

  Listening:

  • Sentence Completion
  • Map and Diagram Labelling
  • Relating Times, Dates and Numbers
  • Table and Flow-Chart Completion

  Academic Reading:

  • Identifying Information
  • Matching Visual Aids and Information
  • Collocations in Modern Usage
  • Matching Ideas and Features

  Academic Writing:

  • Interpreting Bar Charts
  • Understanding Diagrams
  • Discussion and Opinion Essay
  • Agreeing and Disagreeing Essay

  Speaking:

  • Two-Way Discussions
  • Introductions and Interviews
  • Individual Long-Term Speaking
  • Formal and Informal Business Discourse

  Grammar:

  • Using Future Tenses
  • Identifying Past Simple versus Present-Perfect Tenses
  • Modal Verb Usage
  • Passive and Active Verb Usages
  • Proper Word Declension and Placement

Legal, Policing Programs

• Legal Assistant

  Program Overview

  Legal Assistants play a critical role in supporting lawyers in various types of firms and business organizations. These professionals provide assistance related to legal proceedings, including completing research, drafting various legal documents and maintaining databases. To succeed in this exciting field, the diploma program emphasizes education in understanding legal practices and language, industry ethics and communication skills.

  Career Opportunities

  Employment opportunities for Legal Assistants exist in law firms, government offices, real estate and insurance companies, financial institutions, legal departments or corporations. Graduates of this diploma program will be prepared to specialize in conveyance, litigation, family, estate and corporate practice.

  Admission Requirements

  • An Ontario Secondary School Diploma or equivalent; or be at least 18 years of age or older and pass an entry test.
  • English proficiency requirement for international students.

  Graduation Requirements

  To successfully meet the program outcomes the student must:

  • Achieve a minimum mark of 65% in all of the module assignments and exams

  What You Will Learn

  The course consists of 20 modules. These modules are covered in the classroom.

  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Access
  • Outlook & Email
  • Communications Essentials
  • Business Communications
  • Office Procedures
  • Accounting Essentials
  • Employment Achievement Strategies
  • Legal Terminology
  • Legal Transcription
  • Wills & Estates
  • Essential Skills
  • Microsoft Windows
  • Corporate and Business Law
  • Real Estate Law
  • Family Law
  • Civil Litigation & Debt Collection
  • Legal Software

Technology, Networking Programs

• Computer System And Network Specialist

  Program Overview

  If you have a passion for computing, this program will prepare you to design, install, maintain, manage and enhance computer networks. Students will be equipped with knowledge of Local Area Networks; their application within Wide Area Networks; and their interconnectivity to nodes, servers and other end-user devices. Students will work with various types of software, including managing system and client software, web page integration and creation, network security measures, user accounting and monitoring network event logs for problem resolution.

  Career Opportunities

  Upon graduation, students will be able to design and implement network infrastructure for businesses based on a variety of platforms and technical and commercial requirements. Graduates will possess the skills and knowledge required to obtain entry-level employment in computer network support, network installation, network administration, network design and integration.

  Admission Requirements

  • An Ontario Secondary School Diploma or equivalent; or be at least 18 years of age or older and pass an entry test.
  • English proficiency requirement for international students.

  Graduation Requirements

  To successfully meet the program outcomes the student must:

  • Achieve a minimum mark of 65% in all of the module assignments and exams

  What You Will Learn

  The course consists of 8 modules. These modules are covered in the classroom.

  • CompTIA – A+ Exam 220-901: Core Hardware Service Technician Exam/li>
  • CompTIA -A+ Exam 220-902: A+ Operating System Exam
  • Installing and Configuring Windows Server
  • Administering Windows Server
  • Configuring Advanced Windows Server Services
  • Designing and Implementing a Server Infrastructure
  • Implementing an Advanced Server Infrastructure
  • CCNA: Routing, and Switching
• Network Systems Engineer

  Program Overview

  If you’re looking to augment your existing diploma or degree in information technology, Evergreen College’s Network Systems Engineer program will further prepare you to design, install, maintain, manage and enhance computer networks. Students are equipped with practical knowledge of Local Area Networks (LAN); their application within Wide Area Networks (WAN); and their interconnectivity to nodes, servers and other end-user devices. Students will also become familiar with web server management and its connectivity to LANs and WANs. They will learn to work with various types of software including: managing system and client software, mail sever, VMWare, Linux, network security measures, user accounting and monitoring network event logs for problem resolution.

  Career Opportunities

  Upon graduation, students will be able to design and implement physical and logical infrastructure for business solutions based on different platforms and technical and commercial requirements. Graduates will be equipped with the skills and knowledge to obtain employment in computer network support, network installation, exchange server administration Linux administration, network and system administration, network design and integration.

  Admission Requirements

  • Diploma or Degree in information technology (IT)
  • English proficiency requirement for international students.

  Graduation Requirements

  To successfully meet the program outcomes the student must:

  • Achieve a minimum mark of 65% in all of the module assignments and exams
  • Achieve a satisfactory rating in the internship evaluation

  What You Will Learn

  The Course consists on 12 modules. These modules are covered in the classroom and the internship.

  • CompTIA A+ (Operating Systems)
  • CompTIA A+ (Hardware)
  • CCNA: Routing and Switching
  • CompTIA Linux+
  • VMware vSphere
  • Installing and Configuring Windows Server
  • Administering Windows Server
  • Configuring Advanced Windows Server
  • Designing and Implementing a Server Infrastructure
  • Implementing an Advanced Server Infrastructure
  • Internship: The Network Systems Engineer students complete their education with 200 hours of internship
• Cyber Security And Cloud Computing

  Program Overview

  As cyber threats become more sophisticated and damaging across all types of companies, cyber security has become one of the nation’s top priorities. This has created demand for a new breed of network professionals who can manage the cloud computing requirements of the corporate sector. In addition, corporations are shifting their computing needs to the cloud due to unlimited openings, reliability, flexibility and cost effectiveness. This diploma is designed to provide a solid grounding in conventional computer networks, network security, cloud computing concepts and database skills.

  Career Opportunities

  Upon graduation, students have working knowledge of cyber security, the Linux Operating System, Virtual Networks (Hyper V & VM Ware), Cloud and Technologies, CISCO Networking & Security and SQL Database Concepts. Graduates typically find entry-level employment in computer network support positions, network installation, network administration, network design and integration.

  Admission Requirements

  • Diploma or Degree in information technology (IT)
  • English proficiency requirement for international students.

  Graduation Requirements

  To successfully meet the program outcomes the student must:

  • Achieve a minimum mark of 65% in all of the module assignments and exams
  • Achieve a satisfactory rating in the internship evaluation

  What You Will Learn

  The course consists of 15 modules. These modules are covered in the classroom and the internship.

  • Installing and configuring
  • Windows Server
  • Administering Windows Server
  • CCNA – Routing, and Switching
  • CCNA – Network Security
  • CompTIA Cloud+ – Cloud Computing
  • CompTIA Security+ – Cyber Security
  • Querying Microsoft SQL Server
  • Administering Microsoft SQL Server
  • Red Hat Certified System Administrator
  • Red Hat Enterprise Linux – Certified Engineer
  • VMware vSphere
  • Developing Microsoft Azure Solutions
  • Implementing Microsoft Azure Infrastructure
  • Internship: The Cyber Security and Cloud Computing students complete their education with 200 hours of internship experience.

Travel, Tourism, Hospitality Programs

• Hospitality Operations

  Program Overview

  Jump-starting your career in the exciting hospitality industry begins with the Hospitality Operations Diploma Program. This program will equip you for entry-level positions in a fast-paced and rewarding career field within travel and tourism. After just one year of study, students will complete an internship and begin networking within the industry. For those interested in management roles, this program prepares students for Evergreen’s two-year Hospitality Management Diploma Program.

  Career Opportunities

  Graduates of this program can expect to be employed by hotels, motels, resorts, student residences, food and beverage facilities, and other accommodation establishments, or they may be self-employed. The Hospitality Operations program is the perfect starting point for anyone interested in exploring the hospitality industry. After successful completion of the Hospitality Operations program, students wanting to further complete Evergreen College’s Hospitality Management program will only need to complete one more year of study.

  Admission Requirements

  • An Ontario Secondary School Diploma or equivalent; or be at least 18 years of age or older and pass an entry test.
  • English proficiency requirement for international students.

  Graduation Requirements

  To successfully meet the program outcomes the student must:

  • Achieve a minimum mark of 65% in all of the module assignments and exams
  • Achieve a satisfactory rating in the internship evaluation

  What You Will Learn

  The course consists of 11 modules. These modules are covered in the classroom and the internship.

  • Hospitality Today
  • Front Office
  • Housekeeping Management
  • Opera Property Management System (PMS)
  • Managing Service in Food and Beverage Operations
  • Management of Food and Beverage Operations
  • MICROS Point of Sale (POS)
  • Hotel and Restaurant Accounting
  • Supervision in the Hospitality Industry
  • Hospitality Sales and Marketing
  • Internship: The Hospitality Operations students complete their education with 480 hours of internship experience.
• Hospitality Management

  Program Overview

  Open the door to an exciting career in hotels, resorts, restaurants and more. The Hospitality Management Diploma Program will equip you with the knowledge and skills required to fulfill leadership roles that center on providing exceptional guest experiences. You will learn a combination of management strategies focused on developing your service skills, leadership capabilities, guest interactions, communication and hospitality science.

  Career Opportunities

  Imagine a career that welcomes you to work at luxury hotel, resort, restaurant, tourist attraction, club, cruise line and so much more. Graduates of this program are prepared to hold supervisory roles within the hospitality industry where they plan, organize, direct, control and evaluate operations. The growing hospitality industry continues to see a demand for high-skilled, people-oriented professionals.

  Admission Requirements

  • An Ontario Secondary School Diploma or equivalent; or be at least 18 years of age or older and pass an entry test.
  • English proficiency requirement for international students.

  Graduation Requirements

  To successfully meet the program outcomes the student must:

  • Achieve a minimum mark of 65% in all of the module assignments and exams
  • Achieve a satisfactory rating in the internship evaluation

  What You Will Learn

  The course consists of 15 modules. These modules are covered in the classroom and the internship.

  • Hospitality Today
  • Front Office
  • Housekeeping Management
  • Opera Property Management System (PMS)
  • Managing Service in Food and Beverage Operations
  • Management of Food and Beverage Operations
  • MICROS Point of Sale (POS)
  • Hotel and Restaurant Accounting
  • Supervision in the Hospitality Industry
  • Hospitality Sales and Marketing
  • Managing Hospitality Human Resources
  • Security and Loss Prevention Management
  • Hospitality Facilities Management and Design
  • Leadership and Management in the Hospitality
  • Internship: The Hospitality Management students complete their education with 820 hours of internship  experience.