Helping Canadians get back to work.

Dexter Institute

114 Hamilton Road PO Box 1149, St. "C" , Goose Bay NL

Possible funding to those who qualify*

  • Student Aid NL
  • Loans
  • Grants
  • Bursaries
  • Scholarships

Programs

Programs offered at each campus may vary, so be sure to check other campus offerings for the course you are most interested in.

Business, Accounting, Marketing Programs

  • Course Description: The driving project success module is a highly interactive kickoff to the Leadership training program. An interactive group building exercise sets the stage for the remaining content of the program by introducing and highlighting the concepts taught in the remaining modules. Duration: 4 hours Learning Objectives: Following this module, participants will be able to:
    • Recognize field management obstacles and opportunities
    • Identify how planning and communication impact productivity
    • Restate how productivity is measured
    • Evaluate the impact of rework on productivity and project performance
  • Course Description: The purpose of the two day workshop is to provide the skills needed to make effective training presentations.   The participant will be provided the opportunity to learn strategies and skills to effectively plan, organize and deliver an effective training presentation.  In addition, the participant will be exposed to the concepts of effective facilitation using skills and strategies from Brain Learning, Multiple Intelligence, Learning Styles, Cooperative Learning and Adult Learning. During the two days, the participant will have the opportunity to make four presentations. Duration: 2 days Who Should Attend: New / current trainers, training & delevopment practicioners. This course will also meet the “Basic Instructional Techniques” requirement for the Newfoundland and Labrador Construction Safety Association’s Construction Safety Officer Certification program. Learning Objectives: Objectives -
    • Controlling the training/presentation with specific skill development in planning content, training/presentation design, and delivery
    • Controlling self as an effective trainer/presenter:
      • Anxiety and fear related to training/presenting
      • Presence and body language both verbal and non-verbal and the influence on training/presenting effectiveness
    • Controlling the environment for effective learning through effective facilitation with adult learners
    Outcomes -
    • Participants will identify the elements of effective training and facilitation.
    • Participants will prepare a training presentation demonstrating skills and strategies developed during the workshop
    • Participants will compile a resource of training skills and learning strategies for incorporation in their future training presentations.
    Key Concepts:
    • Understanding how we learn
    • Understand the adult learner
    • How to meet adult learners needs
    • How to organize a training session
    • How to use different methods to deliver the training
    • How to become a confident training facilitator
    • How to deal with anxiety and stress
    • How to engage the audience and hold their interest
  • Course Description: The leadership in the field module introduces important leadership principles and relates them to the individual’s leadership skills. The importance of effective field leadership in the mining industry, particularly in the field, cannot be overstated. Participants will experience a hands‐on demonstration of the effects of sound leadership practices, from which they will learn the importance of teamwork, planning, and motivation as they relate to leadership. Duration: Variable (4-8 hours) Learning Objectives: Following this module, participants will be able to:
    • Define leadership and management
    • Understand the 11 Habits of Highly Effective Field Leaders
    • Differentiate between leadership and management
    • Describe their own leadership styles
    Key Concepts:
    • Leadership is the foundation of success on the job and in the business
    • Leadership is a learned skill
    • The difference between leadership and management
    • Leaders drive direction, direction creates alignment, and alignment generates motivation for superior results
    • Using leadership principles to motivate and inspire people
  • Course Description: Motivation is the desire to do something. The approach to improving motivation includes discussions about how to identify that desire in each individual and reveals the seven key motivators and how they are used. Participants will not only learn about the theories of motivation, but will learn how to apply them to projects, as well as identifying de-motivators and how to avoid them. This session provides a major paradigm shift for most field leaders. Duration: 4 hours Learning Objectives: Following this module, participants will be able to:
    • Understand factors that motivate employees
    • Describe the causes of unsatisfactory performance
    • Review general theories of motivation
    • Utilize the Skill/Will Matrix
    • Apply the “Do’s and Don’ts of Motivation”
    Key Concepts: People do not motivate people. As leaders our job is to identify what motivates our employees
    • Unsatisfactory performance is usually curable if leaders inform, train and give support to their employees
    • Motivational theory provides a construct for understanding the interaction between why people are motivated and what organizations can do to create a motivating environment
    • Companies and Leaders can employ tactics that can enhance or destroy motivation

Education, Teaching Programs

  • Course Description: This module introduces each participant to the skills necessary for effective coaching to develop successful workers. Participants will learn the importance of coaching in the work environment. Participants will learn how to apply coaching skills to everyday working situations through practical application of each skill through evidence based approaches. Duration: Variable (4-8 hours) Learning Objectives: Following this module, participants will be able to:
    • Define coaching and mentoring
    • Use tools to assess the coachee
    • Employ effective listening skills
    • Select appropriate methods for giving and receiving feedback
    • Understand effective and efficient models for timely coaching
    Key Concepts: Coaching is a necessary skill for effective leaders that must be practiced.
    • The difference between coaching and mentoring
    • The keys to improving listening skills
    • Effective Coaching is about increasing the performance and competencies of employees
    • Effective Coaching requires the coach to use opportunities in the everyday work environment to provide constructive feedback and praise in a manner that is; timely, specific, consistent, and focused on behavior
    • Coaching is a process that can be used to facilitate effective communication and goal setting for the coach and coachee

Healthcare, Wellness, Pharma Programs

  • Course Description: This course is designed to train all employees and employers who work at any type of manual lifting how to recognize the risk factors . Up to eight out of ten people suffer with back pain exceedingly painful, difficult to heal and this back pain has an effect on everything you do. Not always one incident often due to years of wear and tear. It is interesting to note from Nl WHSCC 20% of accidents involve the back, 15% of  Lost Time injuries are actually back injuries and 9% of all claims are from back injuries Duration: 4 hours Who Should Attend: All workers and supervisors. Learning Objectives:
    • An understand basic anatomy of the back
    • How to recognize the risk factors
    • How to change or eliminate the risk factors
    • How to recognize the common causes of back injury
    • How to use proper body mechanics and lifting techniques to prevent injury to the back
    • Know what to do if an injury occurs
  • Course Description: This course has been designed by St. John Ambulance to train each participant to the Emergency level of first aid. The course will provide the participant with specific knowledge, skills and confidence that will enable them to recognize when first aid is needed, administer first aid at an emergency scene and recognize when more qualified help or medical help is required. Duration: 8 hours Who Should Attend: Anybody who is interested in learning emergency first aid or who is required as a condition of employment to participate in the course. Under the legislation, if more than one but less than 15 workers are on one shift, at least one worker must have a valid emergency first aid certificate.  If more than 15 but less than 200 workers are on one shift at least one worker must have a standard first aid certificate and one worker in each group of 25 must have an emergency first aid certificate. If there are 200 or more workers on one shift there must be a first aid attendant and one worker in each group of 25 must have an emergency first aid certificate. Certification must be renewed every three years. Learning Objectives: Upon completion of “Emergency First Aid” each participant will have an awareness of:
    • The principles of first aid and emergency scene management
    • How to perform a scene survey and a primary survey
    • How to recognize and provide first aid for shock, unconsciousness and fainting
    • How to recognize breathing emergencies and provide artificial respiration for an adult
    • How to recognize choking and provide first aid for a choking adult
    • How to recognize major wounds and provide first aid for severe internal and external bleeding and amputations
    • Risk factors, preventative health measures and types of cardiovascular disease
    • How to recognize a cardiovascular emergency and provide first aid
    • How to perform one-rescuer CPR for an adult casualty
    • How to recognize and provide first aid for head, spinal and pelvic injuries
    • How to prevent eye injuries
    • How to provide first aid for several types of eye injuries
    • Measures taken to prevent burns
    • How to recognize and provide first aid for burns
    • How to recognize and provide first aid for a diabetic emergency
    • How to recognize and provide first aid for an epileptic seizure
    • How to recognize and provide first aid for convulsions in a child
    • How to recognize and provide first aid for a severe asthma attack
    • How to recognize and provide first aid for a severe allergic reaction
  • Course Description: This course has been designed by St. John Ambulance to train each participant to the Emergency level of first aid. The course will provide the participant with specific knowledge, skills and confidence that will enable them to recognize when first aid is needed, administer first aid at an emergency scene and recognize when more qualified help or medical help is required. Duration: 8 hours Who Should Attend: Anybody who is interested in learning emergency first aid or who is required as a condition of employment to participate in the course. Under the legislation, if more than one but less than 15 workers are on one shift, at least one worker must have a valid emergency first aid certificate.  If more than 15 but less than 200 workers are on one shift at least one worker must have a standard first aid certificate and one worker in each group of 25 must have an emergency first aid certificate. If there are 200 or more workers on one shift there must be a first aid attendant and one worker in each group of 25 must have an emergency first aid certificate. Certification must be renewed every three years. Learning Objectives: Upon completion of “Emergency First Aid” each participant will have an awareness of:
    • The principles of first aid and emergency scene management
    • How to perform a scene survey and a primary survey
    • How to recognize and provide first aid for shock, unconsciousness and fainting
    • How to recognize breathing emergencies and provide artificial respiration for an adult
    • How to recognize choking and provide first aid for a choking adult
    • How to recognize major wounds and provide first aid for severe internal and external bleeding and amputations
    • Risk factors, preventative health measures and types of cardiovascular disease
    • How to recognize a cardiovascular emergency and provide first aid
    • How to perform one-rescuer CPR for an adult casualty
    • How to recognize and provide first aid for head, spinal and pelvic injuries
    • How to prevent eye injuries
    • How to provide first aid for several types of eye injuries
    • Measures taken to prevent burns
    • How to recognize and provide first aid for burns
    • How to recognize and provide first aid for a diabetic emergency
    • How to recognize and provide first aid for an epileptic seizure
    • How to recognize and provide first aid for convulsions in a child
    • How to recognize and provide first aid for a severe asthma attack
    • How to recognize and provide first aid for a severe allergic reaction
  • Purpose: This recertification course has been designed by St. John Ambulance to train each participant to the CPR level. The course will provide the participant with specific knowledge, skills and confidence that will enable them to recognize when first aid is needed, administer first aid at an emergency scene and recognize when more qualified help or medical help is required. Course Duration:    4 hours Who Should Attend:    Anybody who is interested in learning CPR or who is required as a condition of employment to participate in the course. Frequency of Training: Certification must be renewed annually. Learning Objectives and Outcomes: Upon completion of “CPR” each participant will have an awareness of:
    • The principles of first aid and emergency scene management
    • How to perform a scene survey and a primary survey
    • How to recognize and provide first aid for shock, unconsciousness and fainting
    • How to recognize breathing emergencies and provide artificial respiration
    • How to recognize choking and provide first aid for a choking adult
    • Measures to prevent breathing emergencies in children and infants
    • How to perform mouth-to-mouth artificial respiration on a child and an infant
    • How to provide first aid for a choking child and infant
    • How to perform one-rescuer CPR on a child and infant
    • Risk factors, preventative health measures and types of cardiovascular disease
    • How to recognize a cardiovascular emergency and provide first aid
    • How to perform one-rescuer CPR for an adult casualty
    • How to perform two-rescuer CPR on an adult casualty
  • Course Description: This course has been developed by the Workplace, Health, Safety and Compensation Commission (WHSCC) to provide Occupational Health and Safety (OH&S) Committee members with the basic knowledge they require to fulfill their duties and responsibilities under the Occupational Health and Safety Act and Regulations. Additionally, it is designed to provide members with an awareness of the role they can play in achieving a healthy and safe workplace and how to transfer this learning back to the company and their co-workers. Duration: 20 hours (2.5 days) Who Should Attend: Employers and OH&S Committee Members Under the legislation, where 50 or more workers are employed at the workplace, all members of the OH&S Committee must be trained. Where 10 to 49 workers are employed at the workplace, the co-chairpersons of the OH&S Committee must be trained. Learning Objectives: Upon completion of “OH&S Committees” each participant will have an awareness of:
    • The definition and importance of an OH&S policy and program
    • How to develop an OH&S policy and program
    • Their legislative duties as OH&S Committee members
    • How to navigate the Occupational Health and Safety Act and Regulations
    • Their role in due diligence, right to refuse legislation and early and safe return to work programs
    • How to establish an OH&S Committee and carry out associated duties
    • The process and importance of hazard recognition, evaluation and control
    • Their role in the accident/incident investigation process
    • The definition and detail of and their role in workplace inspections

Skilled Trades, Auto, Fire Programs

  • Students of both programs:
    • Complete eight weeks of classroom learning to gain an understanding of the heavy civil construction industry.
    • Complete two weeks of a general, hands-on, introduction to heavy equipment operation.
    Four-week specialized training:
    • Students of the Heavy Equipment Operator Program will acquire over 250 hours of seat time operating equipment.
    • Students of the Skilled Worker Program will receive advanced placement for job shadowing in one of the many fields in heavy civil construction.
    • All students complete a fourteen-week* PAID work term with Dexter Construction. Graduates of both programs are guaranteed an offer of employment with the Municipal Group of Companies upon successful completion of the program.
     
  • Course Description: This course is designed to train participants in the safe operation of overhead cranes. It is designed, however, only to cover the basics of safe overhead crane operation and rigging. Duration: 4 hours Who Should Attend: Persons who wish to or are required to operate an overhead crane. Section 5(b) of the NL Occupational Health and Safety Act states: “Without limitingthe generality of section 4 an employer: - shall where it is reasonably practible, provide the information, instruction, training, and supervision and facilities that are necessary to ensure the health, safety and welfare of his or her workers; Prerequisite: Rigging training Learning Objectives: Upon completion of “Overhead Crane” each participant will have an awareness of:
    • How the overhead crane works
    • The parts of the overhead crane
    • How to inspect an overhead crane
    • Operator responsibility for the operation of the overhead crane
    • Operation safety precautions
    • How to attach, move, lift, stop and lower a load
    • Different types of slings and required inspections
    • Determining load weight
    • Rigging safety precautions
    • Hand signals
  • Course Description: Operating an aerial work platform (AWP) is a highly skilled job that is dangerous if not done properly. This course is designed to teach participants about safe AWP operation.  Because every AWP and situation is different, this course also teaches participants how to handle surface conditions, stability, proper manipulation, positioning, and vehicle and pedestrian traffic. Duration: 4 hours Prerequisites: A NL WHSCC Fall Protection Course (16 hrs) The NL WHSCC Power Line Hazards Training (4 hrs) Who Should Attend: Persons who wish to or are required to operate an Aerial Work Platform. Section 252(1) of the Occupational Health and Safety Regulations states: “A person shall not operate mobile equipment unless he or she has received adequate instruction and has demonstrated to a supervisor or instructor that he or she is a competent operator; he or she has been authorized to operate mobile equipment, and; he or she is familiar with the operating instructions for a particular equipment before he or she attempts to operate it.” This course includes both Boom Lift and Scissor Lift. Learning Objectives: Upon completion of this course, each participant will be able to:
    • List the parts and controls of the AWP
    • Explain how to perform a pre-use inspection
    • Describe ways to ensure AWP stability
    • Describe how to handle varying surface conditions
    • Demonstrate how to lift and put down the platform
    • Demonstrate how to position the platform when elevated
    • Describe different hazards with regard to location, varying activities and environment
    • Explain the fundamentals of safe AWP operation
  • Course Description: This course has been designed as an introduction to snowmobile safety. The purpose is to make participants aware of the basic operation of the snowmobile and associated safety precautions. Duration: 4 hours theory; 2 hours practical Prerequisites: Each participant must have their own snowmobile as well as appropriate helmet and cold weather clothing. Who Should Attend: Any person operating a snowmobile. Learning Objectives: Upon completion of “Snowmobile Safety” each participant will have an awareness of:
    • How to dress appropriately for the cold
    • The parts of the snowmobile and how to use the safety features
    • How to start the snowmobile and perform a pre-start check
    • How and when to drive the snowmobile sitting, standing, kneeling, posting and downhill, uphill and sidehill
    • Using appropriate hand signals while snowmobiling
    • The implications of ice, alcohol, and environmental illness and how it relates to snowmobiling
  • Course Description: To provide heavy lift truck and tire manipulator operators with an awareness of the safe operating procedures that must be adhered to in order to operate the equipment safely at IOC. Duration: 4 hours Who Should Attend: This course is mandatory for those who are or will be required to operate a lift truck/tire manipulator on the IOC worksite. Learning Objectives:
    • Safety Warnings
    • General Hazard Information
    • Pressure Air and Fluid Penetration
    • Crushing and Cutting Prevention
    • Burn Prevention
    • Fire or Explosion Prevention
    • Tire Information
    • Mounting and Dismounting
    • Before Starting the Engine
    • Walk-around Inspection
    • Engine Starting
    • Before Operating the Lift Truck
    • Lift Truck Operation
    • Lift Truck Parking
  • Operating an aerial work platform (AWD) is a highly skilled job that is dangerous if not done properly. This course is designed to teach participants about safe AWD operation.  Because every AWD and situation is different, this course also teaches participants how to handle surface conditions, stability, proper manipulation, positioning, and vehicle and pedestrian traffic.
    Course Duration:
    Classroom Training - 4 hours
    Practical Training - 4 hour/3 people (new operators)
    - 1 hour/per person (re-certifications)
    Who Should Attend:
    Persons who wish to or are required to operate an Aerial Work Platform.
    Section 252(1) of the Occupational Health and Safety Regulations states:
     “A person shall not operate mobile equipment unless he or she has received adequate instruction and has demonstrated to a supervisor or instructor that he or she is a competent operator; he or she has been authorized to operate mobile equipment, and; he or she is familiar with the operating instructions for a particular equipment before he or she attempts to operate it.”
    Learning Objectives and Outcomes:
    Upon completion of “AWP Operation and Safety” each participant will have an awareness of:
    • The parts and controls of the AWP
    • How to perform a pre-use inspection
    • How to ensure AWP stability
    • The process of operator certification
    • How to handle varying surface conditions
    • How to lift and put down the platform
    • How to position the platform when elevated
    • Different hazards with regard to location, varying activities and environment
    • The fundamentals of safe AWP operation
    • How to work safely in dangerous situations
  • Course Description:

    Operating chain saws and brush saws is a highly skilled job that is dangerous if not done properly. This course is designed to teach participants about safe saw operation.  Because every saw and situation is different, this course also teaches participants how to handle transportation, refuelling, proper harness adjustment (brush saw), regulatory requirements, pre start procedure.

  • Course Description: This course is designed to train participants in the fundamentals of confined space entry. It introduces participants to the importance of the knowledge, attitude and skills necessary for certification to enter and work in confined spaces. This course meets the requirements and has been approved by Newfoundland WHSCC and is approved and available in both French and English. Duration: 16 hours (2 days) Who Should Attend: Persons who wish to or are required to perform work in a confined spaces , Supervisors and Safety Personnel 511 (3) (A) NL OHS Regulations-  A worker shall not work in a confined space after January 1, 2013 unless he or she has completed a confined space entry program prescribed by the commission. Prerequisites: Fall Protection (NL WHSCC recognized FPP course) Learning Objectives:
    • The importance of confined space training
    • Legislative roles & responsibilities of workplace parties
    • Confined Space Entry legislation
    • Roles and responsibilities of employers in developing entry plans for confined space work.
    • Roles and Responsibilities of persons who are working in confined spaces
    • Safety and health hazards of confined spaces
    • The recognition, evaluation and control of confined space hazards through the application of hazard assessments
    • Hazardous atmospheres and testing procedures
    • Control methods for hazards atmospheres, and/or safety and health  hazards
    • Confined space entry (CSE) work permit system
    • The selection, use, care, storage and maintenance of PPE and respiratory protection
    • Confined space entry rescue planning
    • Accident / Incident reporting, and the  basics of accident/incident (A/I) investigation
  • Course Description: This course is designed to train participants in the fundamentals of confined space entry. It introduces participants to the importance of the knowledge, attitude and skills necessary for certification to enter and work in confined spaces. This course meets the requirements and has been approved by Newfoundland WHSCC and is approved and available in both French and English. Duration: 16 hours (2 days) Who Should Attend: Persons who wish to or are required to perform work in a confined spaces , Supervisors and Safety Personnel 511 (3) (A) NL OHS Regulations-  A worker shall not work in a confined space after January 1, 2013 unless he or she has completed a confined space entry program prescribed by the commission. Prerequisites: Fall Protection (NL WHSCC recognized FPP course) Learning Objectives:
    • The importance of confined space training
    • Legislative roles & responsibilities of workplace parties
    • Confined Space Entry legislation
    • Roles and responsibilities of employers in developing entry plans for confined space work.
    • Roles and Responsibilities of persons who are working in confined spaces
    • Safety and health hazards of confined spaces
    • The recognition, evaluation and control of confined space hazards through the application of hazard assessments
    • Hazardous atmospheres and testing procedures
    • Control methods for hazards atmospheres, and/or safety and health  hazards
    • Confined space entry (CSE) work permit system
    • The selection, use, care, storage and maintenance of PPE and respiratory protection
    • Confined space entry rescue planning
    • Accident / Incident reporting, and the  basics of accident/incident (A/I) investigation
  • Course Description: This course is for workers that will have to isolate equipment in compliance with industry standards. At the end of the course, the participants will be able to explain how to apply the lockout process.. Duration: 4 hours Learning Objectives:
    • Lockout a piece of equipment, a machine or a system by neutralizing all energy sources.
    • Perform a shift change in a safe manner.
    • Perform a safe start up without posing any danger to personnel.
    • Identify various dangerous energy sources.
    • Identify various dangerous substances.
  • Course Description: This course is designed to train participants in the safe work practices and procedures and hazards involved in excavation and trenching operations. It introduces participants to the importance of proper protection systems and the results of failing to follow established procedures. Ensure each worker understands duties and has the skills to safely perform them. This training does not apply to a trench
    • Less than 1.22 m deep
    • Into which a worker does not enter
    • Where the walls are solid rock
    Duration: 4 hours Who Should Attend: Persons who wish to or are required to excavate, enter, supervise or co-ordinate a trenching operation. Section 5(b) of the Occupational Health and Safety Act states: “Without limiting the generality of section 4, an employer…shall, where it is reasonably practicable, provide the information, training and supervision and facilities that are necessary to ensure the health, safety and welfare of his or her workers.” Learning Objectives: Upon completion of “Excavation and Trenching” each participant will have an awareness of:
    • Cave-ins
    • Protection Against Cave-ins
    • Pre-excavation Safety Planning
    • PPE
    • Other Hazards & Safeguards
    • Emergency Response Procedures
    • Soil Classifications
  • Description: This is a service the Dexter Institute provides generally in a contractual format. There is a requirement for all Fall Protection equipment to be inspected by a competent person on an annual basis. We have several qualified people that clean and inspect this equipment.
  • Course Description: This course is designed to train participants in the fundamentals of fall prevention and protection. In introduces participants to the importance of fall prevention and protection, the differences between the two, and most importantly, how to work safely while working at heights.  This course meets the requirements and has been approved by Newfoundland WHSCC and is approved and available in both French and English. Duration: 16 hours Who Should Attend: Persons who wish to or are required to perform work at heights, Supervisors and Safety Personnel Training requirement 139(NL OHS Regulations). A worker shall not use fall protection equipment after January 1, 2012 unless he or she has completed a training program on fall protection prescribed by the commission. Learning Objectives: Upon completion of “Fall Prevention and Protection” each participant will have an awareness of:
    • The Importance of Fall Protection Training
    • Legislative Roles and Responsibilities of Workplace Parties
    • Fall Protection Legislation
    • Employer Responsibility for Fall Protection Plans/Programs
    • Fall Protection System Forces and Clearances
    • Hierarchy of Controls and Safe Work Procedures
    • Types of Fall Protection Systems
    • Fall Arrest Equipment and Components
    • Use, Care, Storage, Maintenance and Inspection of all Fall Protection Equipment and Components
    • The General Requirements of the Fall Protection Rescue Plan
    • Accident / Incident Reporting
  • Course Description: This course is designed to train participants in the fundamentals of fall prevention and protection. In introduces participants to the importance of fall prevention and protection, the differences between the two, and most importantly, how to work safely while working at heights.  This course meets the requirements and has been approved by Newfoundland WHSCC and is approved and available in both French and English. Who Should Attend: Persons who wish to or are required to perform work at heights, Supervisors and Safety Personnel Training requirement 139(NL OHS Regulations). A worker shall not use fall protection equipment after January 1, 2012 unless he or she has completed a training program on fall protection prescribed by the commission. Learning Objectives: Upon completion of “Fall Prevention and Protection” each participant will have an awareness of:
    • The Importance of Fall Protection Training
    • Legislative Roles and Responsibilities of Workplace Parties
    • Fall Protection Legislation
    • Employer Responsibility for Fall Protection Plans/Programs
    • Fall Protection System Forces and Clearances
    • Hierarchy of Controls and Safe Work Procedures
    • Types of Fall Protection Systems
    • Fall Arrest Equipment and Components
    • Use, Care, Storage, Maintenance and Inspection of all Fall Protection Equipment and Components
    • The General Requirements of the Fall Protection Rescue Plan
    • Accident / Incident Reporting
  • Course Description: This recertification course is designed to train participants in the fundamentals of fall prevention and protection. In introduces participants to the importance of fall prevention and protection, the differences between the two, and most importantly, how to work safely while working at heights.  This course meets the requirements and has been approved by Newfoundland WHSCC and is approved and available in both French and English. Duration: 8 hours Who Should Attend: Persons who wish to or are required to perform work at heights, Supervisors and Safety Personnel Training requirement 139(NL OHS Regulations). A worker shall not use fall protection equipment after January 1, 2012 unless he or she has completed a training program on fall protection prescribed by the commission. Learning Objectives: Upon completion of “Fall Prevention and Protection” each participant will have an awareness of:
    • The Importance of Fall Protection Training
    • Legislative Roles and Responsibilities of Workplace Parties
    • Fall Protection Legislation
    • Employer Responsibility for Fall Protection Plans/Programs
    • Fall Protection System Forces and Clearances
    • Hierarchy of Controls and Safe Work Procedures
    • Types of Fall Protection Systems
    • Fall Arrest Equipment and Components
    • Use, Care, Storage, Maintenance and Inspection of all Fall Protection Equipment and Components
    • The General Requirements of the Fall Protection Rescue Plan
    • Accident / Incident Reporting
  • Course Description: Participants will be trained to identify the type of fire, select an appropriate fire extinguisher, use the fire extinguisher, and follow procedures to ensure the safety of themselves and others in the workplace. The course includes classroom instruction, demonstration, fire extinguisher familiarization, and a simulated practical fire extinguishment. Duration: 4 hours Who Should Attend: This basic fire extinguisher course is designed for anyone who may be required to use a portable fire extinguisher. Learning Objectives: At the successful completion of this training module, each participant will be able to:
    • Explain the fire triangle and its use in fighting fires
    • Describe the different classes of fire
    • Identify and describe the different types of fire extinguishers
    • Select the appropriate type of extinguisher for a specific class of fire
    • Demonstrate the PASS method for using a fire extinguisher
    • Demonstrate the emergency procedures to use for fighting fires in the nascent stage
  • Course Description: The course trains individuals in the skills of accident/incident investigation and will provide a functional mechanism for improving health and safety performance in the workplace.  The purpose of proper skills in accident investigation is not related to finding blame or assigning responsibility for the occurrence, but to determine the root causes so that proper procedures and controls can be implemented to prevent any further occurrences. Duration: 8 hours Who Should Attend: This course is suitable for use by anybody who has or may have responsibility for investigation of accidents or incidents in the workplace, including managers/supervisors, safety personnel and safety committee members. Learning Objectives:
    • understand the basic accident theory “What causes accidents to occur?”
    • understand the concept of “no fault accident analysis” versus “blame culture” approach to investigations
    • understand the methods for gathering information on accidents, how to analyze the facts and how to implement solutions
    • be able to apply the six basic steps in accident investigation
    • determine the causes of accidents through applying cause analysis techniques
  • Course Description: Anyone using a respirator is required to receive adequate training. Duration: 4 hours Who Should Attend: 72. NL OHS Regulations — An employer shall ensure that a worker who wears personal protective equipment is adequately instructed in the correct use, limitations and assigned maintenance duties for the equipment to be used.This training must be renewed annually. Learning Objectives:
    • Explain the importance of fit testing
    • Describe the fit testing process
    • Use their respirator for best protection
  • Course Description: Anyone using a respirator is required to receive adequate training. Duration: 4 hours Who Should Attend: 72. NL OHS Regulations — An employer shall ensure that a worker who wears personal protective equipment is adequately instructed in the correct use, limitations and assigned maintenance duties for the equipment to be used.This training must be renewed annually. Learning Objectives:
    • Explain the importance of fit testing
    • Describe the fit testing process
    • Use their respirator for best protection
  • Course Description: This course has been designed by Workplace, Health, Safety and Compensation Commission (WHSCC) to provide participants with basic knowledge about electricity, electrical hazards, and safety measures when working in proximity to power lines. Additionally, the course reviews all appropriate legislative requirements and teaches participants the procedure to follow when equipment becomes charged with an electrical current. Duration: 4 hours Who Should Attend: Power line hazards’ training is a legal requirement for operators of boom trucks, mobile cranes and other similar equipment. Powerline hazards training 483. (NL OHS Regulations) A person shall not operate a mobile crane, boom truck or similar equipment that has the capacity of encroaching on a power line without having first completed a safety training program on power line hazards required by the commission. Learning Objectives: Upon completion of “Power Line Hazards” each participant will have an awareness of:
    • The importance of receiving power line hazards training
    • Best practices to follow when working around power line hazards
    • The way electricity works and how it relates to working around power lines
    • How to protect one’s self from electricity
    • Legislative requirements surrounding working around power lines
    • What to do if the vehicle comes in contact with a power line
    • Safety precautions surrounding working around power lines
  • Course Description: This course has been designed by Workplace, Health, Safety and Compensation Commission (WHSCC) to provide participants with basic knowledge about electricity, electrical hazards, and safety measures when working in proximity to power lines. Additionally, the course reviews all appropriate legislative requirements and teaches participants the procedure to follow when equipment becomes charged with an electrical current. Duration: 4 hours Who Should Attend: Power line hazards’ training is a legal requirement for operators of boom trucks, mobile cranes and other similar equipment. Powerline hazards training 483. (NL OHS Regulations) A person shall not operate a mobile crane, boom truck or similar equipment that has the capacity of encroaching on a power line without having first completed a safety training program on power line hazards required by the commission. Learning Objectives: Upon completion of “Power Line Hazards” each participant will have an awareness of:
    • The importance of receiving power line hazards training
    • Best practices to follow when working around power line hazards
    • The way electricity works and how it relates to working around power lines
    • How to protect one’s self from electricity
    • Legislative requirements surrounding working around power lines
    • What to do if the vehicle comes in contact with a power line
    • Safety precautions surrounding working around power lines
  • Course Description: The driving project success module is a highly interactive kickoff to the Leadership training program. An interactive group building exercise sets the stage for the remaining content of the program by introducing and highlighting the concepts taught in the remaining modules. Duration: 4 hours Learning Objectives: Following this module, participants will be able to:
    • Recognize field management obstacles and opportunities
    • Identify how planning and communication impact productivity
    • Restate how productivity is measured
    • Evaluate the impact of rework on productivity and project performance
  • Course Description: This course is an approved NL WHSCC course designed to provide training in the knowledge, attitude and skills necessary for certification as a Traffic Control Person. Duration: 8 hours Who Should Attend: Anyone controlling traffic and supervisors involved in developing traffic control plans. Certification must be renewed every three years. This may include tow truck personnel as well as construction flags persons. 374(5) NL OHS Regulations - A person shall not work as a traffic control person after January 1, 2011 unless he or she has completed a traffic control training program prescribed by the commission. Learning Objectives:
    • Develop understanding in the importance of consistent training for TCPs.
    • Explain the roles of employer, supervisor and employee in health and safety.
    • Identify the roles and responsibilities of the Traffic Control Person.
    • Describe proper safety for TCPs including, personal protective equipment, environmental hazards, and accident avoidance.
    • Demonstrate basic skills in signage, signaling and communication.
    • Identify and describe different traffic controls and equipment.
    • Examine the work site including the “area”, setting up, removal, inspection and maintenance.
    • Examine the work area related to speed limitations, stopping distances, intersections and signage.
  • Course Description: This course is designed to provide participants with a basic understanding of the Transportation of Dangerous Goods Clear Language Regulations. It is focused only towards transport by road and does not include transport by rail, air or marine. Duration: 4 hours Who Should Attend: Anybody who is involved in the transport of dangerous goods including those who load or unload, ship or transport dangerous goods must be trained. Section 6.1(1) of the Transportation of Dangerous Goods Regulations states: “A person who handles, offers for transport or transports dangerous goods must be adequately trained and hold a training certificate in accordance with this Part or must perform those activities in the presence and under direct supervision of a person who is adequately trained and who holds a training certificate in accordance with this Part.” Learning Objectives: Upon completion of “Transportation of Dangerous Goods” each participant will have an awareness of:
    • Roles and responsibilities of handlers, shippers and drivers as they relate to TDG
    • The importance of TDG regulations and training
    • How to classify a dangerous good
    • How to navigate and use a dangerous goods list
    • The hazards associated with the different classes and divisions of dangerous goods
    • Legislative requirements and best practices surrounding the shipping document
    • Label and placarding guidelines for small and large containers
    • Legislative requirements and best practices surrounding the use of containers
    • Some exemptions from the legislative requirements such as transporting dangerous goods for personal use
    • The basic procedure to follow in the case of an emergency involving dangerous goods
  • Course Description: This course is designed to train all employees, employers and suppliers who work with or in the proximity of controlled products in the workplace, in the safe use of controlled products and the legislative requirements of WHMIS. Duration: 4 hours Who Should Attend: As required by legislation all persons who produce, supply, handle, store, use, dispose or work with or in the proximity of controlled products in the workplace must undergo WHMIS training. WHMIS regulations section 5 states: “An employer shall ensure that a worker who works with a controlled product or in proximity to a controlled product is informed about all hazard information received from a supplier concerning that controlled product as well as any further hazard information of which the employer is aware or ought to be aware concerning the use, storage and handling of that controlled product. Where a controlled product is produced in a workplace, an employer shall ensure that a worker who works with that controlled product or in proximity to that controlled product is informed about all hazard information of which the employer is aware or ought to be aware concerning that controlled product and its use, storage and handling.” Learning Objectives: Upon completion of “WHMIS” each participant will have an awareness of:
    • Their responsibilities and how to protect their health and safety while working with or in the proximity of controlled products
    • The meaning of WHMIS symbols and classifications and the hazards associated with each
    • How controlled products can enter the body and how to use personal protective equipment to protect themselves from those hazards
    • Appropriate first aid measures to take in the case of an emergency involving a controlled product such as a swallowed, inhaled or absorbed poison
    • The information that is required on supplier and workplace labels and how to use that information to protect their health and safety
    • Acceptable variations to labels such as in the case of small containers, bulk shipments, and laboratory products
    • The information that is required on material safety data sheets and how to use that information to protect their health and safety

Technology, Networking Programs

  • The term rough terrain Fork lift/lift truck/lift truck is usually applied to fork lift/lift truck/lift trucks  used at construction sites, lumberyards, or other outside areas where the ground has not been improved for use by conventional vehicles. Such trucks are not likely to be used indoors except under unusual circumstances. There are several different types of rough terrain fork lift/lift truck/lift trucks in use. The two most common types are:
    • Variable reach rough terrain fork lift/lift truck/lift truck is designed for use outdoors on unimproved ground; features a telescoping boom, similar to the boom of a hydraulic crane.
    • Vertical mast rough terrain fork lift/lift truck/lift truck is designed for use outdoor on unimproved ground; features a mast attached to the front similar to the mast on an industrial fork lift/lift truck/lift truck.
    These trucks fall into class 7. Vertical mast and variable reach rough terrain fork lift/lift truck/lift trucks share many of the same components, as do other types of fork lift/lift truck/lift trucks. These common parts include lights, counterweight, controls, gauges, and hydraulic systems. Rough terrain fork lift/lift trucks are powered with internal combustion engines. They usually are powered with diesel engines, but some are powered with gasoline or liquid propane gas engines.

    Available at:

  • Course Description: In this module, participants will explore the four basic personality types (using the Predective Index), how individuals of each type communicate, and how to utilize the understanding of these personality types to communicate more effectively with others. Participants will understand their own communication strengths and weaknesses and will learn improved methods of communication. As a result, participants will strengthen their ability to communicate internally with other employees, as well as with customers, vendors, suppliers, and other contractors. Duration: Variable (4-8 hours) Learning Objectives: Following this module, participants will be able to:
    • Understand and appreciate the value of individual differences
    • Recognize how perception affects communication styles
    • Identify their personal communication style
    • Understand their behavioral tendencies and abilities
    • Select strategies for working together to increase effective communication
    • Interpret others behavior for effective communication
    • Apply effective communication techniques
    Key Concepts:
    • How organizations and situations are framed directly affects communication style and effectiveness.
    • Communication tendencies can create effective or sabotage communication strategies.
    Predictive Index
    • Dominance
    • Extroversion
    • Patience
    • Formality

Happy Valley – Goose Bay Campus

The Dexter Institute delivers world-class educational programs in the areas of safety, equipment, operational/technical skills, leadership, management and professional development. Thanks to a wealth of industry experience built over the past several decades, the Dexter Institute provides training courses that meet or exceed current legislative standards and industry best practices.

We currently offer programs based in Nova Scotia and Labrador, with services available internally (to divisions within the Municipal Group of Companies) and externally (to companies seeking training for their respective workforces). Thanks to the expertise of our staff — many bring years of first-hand experience in mining/construction as well as education — students will get the "best of both worlds" as we bridge the gap between academic learning and practical training.


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