Canadian All Care College

Culinary Arts Programs

• Food Service Worker Course
  Certified Food Service Workers include counter attendants, food preparers, kitchen helpers, food service helpers, and dishwashers. Counter attendants and food preparers prepare heat and finish cooking simple food items and serve customers at food counters. Kitchen helpers, food service helpers, and dishwashers clear tables, clean kitchen areas, wash dishes, and perform various other activities to assist workers who prepare or serve food and beverages.

  Program details

  • Institutional Food Service / Role of the Food Service Worker
  • Communication Skills for the Food Service Worker
  • Sanitation and Safety
  • Quantity Food Preparation
  • Nutrition and Health
  • Medical Emergencies
  • Job Search and Career Development
  • Work Placement

  Institutional Food Service / Role of the Food Service Worker This course provides students with an introduction to institutional food services with a focus on the roles and responsibilities of the food service worker within the food service system. Topics include duties and job descriptions, ethical issues and standards of conduct, types of food services, departmental organization, legislation related to food service, policies and procedures, quality improvement and management systems used in food services to ensure the provision of high-quality food to clients. Communication Skills for the Food Service Worker This course explores the principles of human communication particularly as they relate to the food service worker. Students participate in role-playing exercises where they identify and respond to verbal and non-verbal forms of communication and identify factors that facilitate or obstruct effective interaction and communication. At the same time, because of the multicultural, multiethnic nature of Canadian society, there is also a focus on understanding and developing the skills and techniques needed to communicate effectively in a transcultural environment. This course also provides a review of telephone communications and basic skills in English grammar, punctuation, and sentence structure. Students will complete various exercises with the emphasis on improving written communications. Sanitation and Safety This course focuses on food service safety and sanitation procedures to prevent food-borne illness within an institutional setting. Topics covered include sanitary food handling techniques and food server safety procedures used to minimize the risk of food-borne illness, prevent accidents, and to create safe work environment. Students will also learn safety legislation and its implications for food service workers. By the end of this module, students will receive Food Handler Certificate offered by the Toronto Public Health Department. “Topics covered include sanitary food handling techniques and food server safety procedures used to minimize the risk of food-borne illness, prevent accidents, and to create a safe work environment” “By the end of this module, students will receive their Food Handler Certificate offered by the Toronto Public Health Department.” Quantity Food Preparation This course concentrates on the principles of quality food preparation and methods for preparing food in large quantities while incorporating safe food handling techniques. Areas of study include major cooking equipment, proper procedures for the operation, cleaning and maintenance of kitchen equipment, various food types and their preparation and common systems in place for the effective operation of an institutional food service. Nutrition and Health This course provides students with an introduction to the science of nutrition. Study areas include the basic principles of nutrition including Canada’s Food Guide, the digestive system, evaluation of nutrition-related information and the role of adequate nutrition in maintaining good health, nutritional requirements throughout the life cycle, social and cultural aspects of food, the rationale and importance of therapeutic diets, development of nutritional care plans, and principles of menu development. Medical Emergencies This subject provides certification in Emergency First Aid and Basic Rescuer (level C) CPR. Courses are taught by WSIB authorized providers. Job Search and Career Development In this module students will discuss strategies to successful job search and career development. Future graduates will practice their resume writing and interview skills. Work Placement After the successful completion of the theory study, students will have an opportunity to practice their skills in the food services department of a retirement home, nursing home, or community center.
• Food Handler Certificate

  About

  Why do you need Food Handler Certification? As of September 1, 2006 the City of Toronto requires all food establishments to have at least one certified food handler on each shift that can supervise. This will be enforced by Public Health Inspectors effective January 1, 2007. Failure to comply can and will result in fines.

  Having this certification can increase the marketability of personal support worker and food service workers as many workplaces are making Food Handler Certification a condition of employment due to the City of Toronto by-law. We ensure that our students have that extra qualification that can make difference in obtaining employment in their field of study! We teach you what you NEED to know! We offer the convenience of daytime, evening and weekend courses; our courses are affordable, taught by knowledgeable instructors and are designed to help you pass your Food Handler Certification Exam successfully. Also, the smaller class room size (20 student maximum) allows for focused learning.

   

  Program details

  What are the benefits of becoming a certified Food Handler? • More job opportunities. • Decreased probability of food poisoning or other food safety infractions on your premises. • Better trained staff means increased productivity. • Compliance with the law. • Improved inspection results. Food Handler Certification is a mandatory for: Ice Cream Vendors, Coffee Truck caterers, Hot Dog Vendors, Caterers, Restaurant Workers etc. Our Training Subjects are:

  • Public Health Legislation
  • Public Health Laws
  • Food-borne Illness
  • Allergies & Allergens
  • Bacteria & Viruses
  • Safe Food Handling
  • HACCP
  • Personal Hygiene
  • Sanitation

Education, Teaching Programs

• Early Childcare Assistant Course

  About

  The Early Childcare Assistant program was developed to equip childcare workers with valuable knowledge, skills, and experience for employment as assistants in daycares or early learning centres.

  It was designed to give students an overview of the responsibilities of an early childcare assistant and opportunities to perform those responsibilities. In addition to covering early childhood development, program planning, communication, and other vital topics in childcare, the program also includes the role of computers in a childcare setting and how to use this tool to enhance the development in children.

   

  Program details

  • • Roles and Responsibilities
    • Child, Family, and Community
    • Introduction to Child Development
    • Introduction to Prenatal and Infant Development
    • Introduction to Toddler Development
    • Introduction to Preschool Development
    • Observation Skills
    • Guiding Children
    • Curriculum Planning
    • Written Communication Skills
    • Health and Safety
    • Nutrition
    • CPR and First Aid Training
    • NACC exam
    • Placement (Practicum)

  Introduction to Early Child Care and Education This module presents an overview of Early Child Care and Education. Students gain an appreciation of the historical development of child care and its impact on contemporary approach to care and curriculum. The role of government and associations in Canadian child care and education are explained. The QUAD principles in child care are introduced. Roles and Responsibilities Students are presented with the professional expectations of early childcare workers, including the roles and responsibilities, attitudes, ethical standards, and advocacy issues. In this module, students will discuss the importance of teamwork, effective work place communication, and role model being. There will be an opportunity to practice strategies for time and stress management, critical thinking and professional development. Child, Family and Community This module presents an in-depth look at the Canadian family and the challenges facing families. Working with parents or guardians and building partnerships with families through formal and informal communication is discussed. Students will also gain an understanding of community-based support programs available to assist families with specific challenges. Introduction to Child Development In this module students develop an appreciation and understanding of historical and contemporary theories of development, developmental domains, and research approaches to child development. Introduction to Prenatal and Infant Development In this module students develop an appreciation and understanding of historical and contemporary theories of development, developmental domains, and research approaches to prenatal and infant development. Introduction to Toddler Development In this module students develop an appreciation and understanding of historical and contemporary theories of development, developmental domains, and research approaches to toddler development. Introduction to Preschool Development In this module students develop an appreciation and understanding of historical and contemporary theories of development, developmental domains, and research approaches to preschool development. Observation Skills This module introduces the role of the observer and a variety of approaches to observing development. Ethical standards in observation and documentation are discussed. Writing concise, accurate, and objective observations is introduced along with a variety of tools for observation. Guiding Children This module looks at different care giving styles and how each style affects the development of the child. Dimensions of care giving are discussed and positive, developmentally appropriate techniques for guiding children are presented. Cultural sensitivity and various influences on child behaviour are discussed in the context of incorporating positive intervention and discipline strategies. Curriculum Planning This module introduces various approaches to curriculum and theories of learning. Curriculum environments and program documentation are covered in the context of developmentally appropriate practices. Various elements of curriculum are introduced including activities and themes, circle time and center activities. Play is presented as the main method for encouraging child development. Written Communication Skills Students are presented with skills to improve their proficiency in written communication and documentation in a child care setting. Attention to details in written communication through proof reading, referencing source material, and verifying the accuracy of numerical entries is stressed. Evaluating the reliability and accuracy of written material is discussed. Health and Safety This module presents concepts and strategies for developing and maintaining a safe and healthy child care setting. Students review Occupational Health and Safety (OH&S) regulations, fire codes, and Workplace Hazardous Material Information System (W.H.M.I.S.) as well as discussing employer policies and procedures for emergencies. Child abuse recognition and responsibilities to report are covered. The role of the child care worker in children’s daily habits and routines is defined in addition to specific infant and toddler health issues. Students will also discuss personal health and wellness strategies.

  Nutrition This module looks at various factors that affect young children’s eating habits and stresses encouraging positive and healthy eating habits. Students look at Canada’s Food Guide to Healthy Living as a basis for determining the variety of foods, the number of serving, and serving size when planning menus. Safe handling, preparation, serving, and storage of food are presented. Safety issues around eating are discussed as well as special dietary requirements. CPR and First Aid Training You will attend two full days of CPR and First Aid Training arranged by the college. After the successful completion of the two-day training, you will receive a CPR certificate which will be valid for a year and a certificate for First Aid which will last for three years. You can always come back to the college for renewal of your certifications. NACC exam We are a proud member of the NACC. Allents are required to write the NACC exam at the end of the program. Placement The college will arrange all the students to do their placement in a daycare centre for different ages of children after the successfully completion of the theory study.

Technology, Networking Programs

• Software Quality Assurance and Testing Analyst

  About

  The demand of the software industry requires full scale testing of the product before release to the customer. This course is designed to teach students from basics to structured software testing methodologies.

  Topics include basic manual testing theory and methodologies, ability to create test tree and identify bugs and write bug reports using the QC tool. You will learn key testing concepts, such as Regression, GUI, Security, and User Acceptance Testing etc and will be able to practice those concepts in real life projects. It is a fast-paced course with hands-on manual testing and automation. In most software companies nowadays test automation plays a huge role especially In the QA Environment, so students in this course will have hands on experience with most famous test automation tool QTP.

  Program details

  1. Introduction to computer: Microsoft Excel This Module covers the requirements to master the skill of how to use Excel very well at work. A Trained QA Analysts should know how to work and format worksheets, work with charts, doing test cases in Excel, and work with databases, templates and validating data.

  • Know the basic concepts and techniques of Microsoft Excel
  • Know the basic skills of using Microsoft Excel
  • Knowledge of how to create charts for test cases in Excel
  • Ability to save and manipulate excel workbook as static webpage
  • Ability to save and manipulate excel workbook as a dynamic webpage
  • Create worksheet and embedded charts, formulas, functions and web quarries
  • Create static and dynamic web pages using Excel
  • Create Templates and working with multiple worksheets and workbooks

  2. Introduction to Internet This module covers the requirement to master the skills of using the internet at work. The trainer QA Analyst will learn how to use and customize the Internet Explorer browser and investigate the various components of the internet, including the World Wide Web, Email, Newsgroup ,Mailing lists, discussion group, etc.

  • Knowing the basic concepts and techniques of the internet
  • Knowing the skills of using Internet at work
  • Internet Knowledge that later on in the course  contributes to web testing

  3. Methodologies/strategies software testing The demand of the software industry requires full scale testing of the product before release to the customer. This module is designed to teach students from basics to structured software testing methodologies. Topics include manual testing theory and methodologies, ability to create test tree and identify bugs . You will learn key testing concepts, such as Regression, GUI, Security, and User Acceptance Testing, all stages of the SDLC and etc and will be able to practice those theoretical concepts in real life projects.

  • Knowledge of the 5 most commonly used stages in the SDLC process
  • Understanding of the importance of testing/QA role in the SDLC process
  • Understanding Black Box Vs White Box approaches in SDLC process
  • Ability to incorporate Expected Result Coverage Methodology in performing test execution
  • Ability to incorporate Equivalent Partition methodology in creating a test tree
  • How to use the Boundary condition methodology in order to create test cases
  • Being able to understand the importance of test coverage and the purpose that trace ability Matrix has been created
  • Ability  to generate basic statistics for test cases coverage
  • Ability to understand requirement or FRS and covering each sentence of the requirement with test cases

  4. Hands-On Software Testing – 5 projects This module covers introduction to one of the most important QA manual testing tools HP Quality Center. After students are familiar with this tool, we are starting to write the necessary documentation. So students will have hand on experience in writing test plan, divide documentation to test tree and writing test cases.

  • Theoretical knowledge of the theory of Equivalent partition and how it is used in dividing FRS
  • Knowledge of test types and test scenarios used for most applications
  • Understanding and inquiring experience in this methodology by practicing writing it in the following projects
  • Understanding and applying the theoretical framework into creating test cases
  • Ability to create Positive and Negative test cases
  • Inquiring great hands on experience by practicing to create test cases five given applications
  • Understanding and applying the theoretical framework into doing test execution
  • Inquiring experience in this methodology by practicing to test execute five given applications
  • Demonstrating ability to write appropriate bug reports

  5. Automated Testing Tools QTP Knowledge of automation tools has become a very important part of QA. HP Quick Test Professional (QTP) is one of the most popular tools available in the market right now. In the QA Industry to have knowledge and expertise in Automation is considered a great competitive advantage. In this module we will gain theoretical and practical hands on experience with QTP. We will learn the main basic functions of QTP such as Record and Run scripts and move on to more complicated ones such as output values ,VB Scripting and adding objects to repository.

  • Knowledge of what is the benefit of automation
  • Knowing when is QTP implemented in the SDLC process
  • Understanding Regression Testing and the role of automation
  • Ability to creating Loop and double Loop in VB scripting
  • Ability to add objects to object repository by VB scripting
  • Ability to add objects to object repository by VB scripting
  • Ability to add  Recovery Scenarios so that nothing will be able to stop the test from being fully automated and running smoothly
  • Being Consistent with the script and make sure no errors occur due to inconsistency

  6. Performance Testing in LoadRunner HP LoadRunner is the industry standard for performance testing. Load Runner is extremely flexible for organizations and projects of all sizes. LoadRunner software testing tool enables you to test a range of applications. In this module we will learn the theoretical components of performance testing with LoadRunner such as terminology only used in LoadRunner. We will also have an opportunity to create some real life Load and stress scenarios using this tool.

  • Understanding load and stress testing
  • Understanding the 3 main stages for Performance testing in Load Runner such as : User_init, Action, User_ End
  • Good understanding of Load Runner Testing Process such as: Planning the test and Creating Vusers scripts and etc
  • Performing Load Performance Testing scenarios
  • Performing Stress Performance Testing scenarios
  • Performing Ramp up or Ramp down scenarios
  • Ability to parameterize data entered at login
  • Ability to add more virtual users
  • Ability to parameterize credit card values entered at payment screen

  7. SQL Database Testing Databases is the collection of interconnected files on a server, storing information, as a result, many kinds of implementation and integration errors may occur in large database systems, which negatively affect the system's performance, reliability, consistency and security. Thus, it is important to Test databases and the most common way of testing them is with SQL. In this module we will learn what is SQL and how to make database queries in SQL. We will learn some basic functions such as Insert , update and delete and move on to more complicated queries such as joint 2 to three tables .

  • Understanding why Datebase Testing is so important
  • Good understanding of the RDBMS  process
  • Understanding the theoretical framework of SQL and Database
  • Demonstrating the ability to delete unnecessary information in order to fix an error in a SQL table
  • Demonstrating the ability to update queries and fix errors
  • Demonstrating ability to create a table and  insert values in each row
  • Demonstrating ability to Join tables
  • Demonstrating ability to have multiple queries

  8. Job Search and Career Development This course helps students to prepare for employment, conduct a successful campaign to find employment and to be successful in their career as a QA Analyst/ Tester.Topics covered include preparation of a resume, covering letter and thank you letter to use in the job search as well as the importance of life-long learning.

  • Explain how to effectively write resumes, cover letters and thank you letters
  • Understanding the importance of cover letters and thank you letter
  • Exhibit effective time management, accountability, following established dress and work code and acting in a courteous, confident and dependable manner
  • Present an enthusiastic, self confident attitude
  • Recognize and build on transferable skills
  • Create an effective Resume
  • Be able to handle and diffuse objections
  • Create effective Cover and Thank You letters

  9. Work Placement Near the conclusion of the program, students are required to complete 300 hours of work placement in a medium to large sized Software company in any industry that posses an Information Technology department. Activities performed will vary depending on the Work Placement site, however key responsibilities of each student include being supervised by a Placement Host at all times, observing all necessary workplace safety and security procedures, dressing appropriately, interacting respectfully with placement staff and treating the work placement site’s property with necessary confidentiality and appropriate respect. The students will have an opportunity to learn and observe Work Placement staff’s jobs, environment and daily routine.

Business, Accounting, Marketing Programs

• Computerized Accounting

  About

  The purpose of this course is to provide an extensive knowledge and skills of the most popular accounting software packages such as Simply Accounting, QuickBooks, and ACCPAC. This training program aims to transform accounting techniques and concepts into skills and tools needed by accounting staff.

  Program participants will be trained to improve effectiveness and efficiencies of organizations, sell new ideas, and implement realistic systems. The program is also useful for those wanting to develop their own financial tool kits to complement their existing accounting skills. Accounting clerk career is for you if you… — have an aptitude for numbers — have excellent work habits — are punctual in meeting deadlines — have good oral and written communication skills — want to work in an excellent working environment — want a variety of career paths — want to work in a rapidly changing business environment

  Program details

  • Orientation
  • Introduction of the Accounting Function and the Recording Process
  • Adjusting the Accounts and Completion of the Accounting Cycle
  • Accounting for Merchandising operations And pay roll
  • Quick books –Sales and Invoices
  • Quick Books —Bank Accounts and Inventory
  • Quick books other functions
  • Simply Accounting –General Ledger
  • Simply Accounting— Accounts Payable
  • Simply Accounting—Accounts Receivable and Payroll
  • ACCPAC—- General Ledger
  • ACCPAC—-Accounts Payable
  • ACCPAC—-Accounts Receivable
  • Placement

  Course Outline: Module 1 Orientation Module 2. Introduction of the Accounting Function and the Recording Process

  • Principle of Canadian accounting and bookkeeping system
  • Explain the meaning of GAAP and the Basic Assumptions
  • Distinguishing between bookkeeping and accounting
  • Transaction analysis
  • Define debits and credits and explain how they are used to record business transactions
  • Identify the basic steps in the recording process
  • Record transactions in journal (daily transaction )
  • Post General Journal to General ledger accounts
  • Prepare a trial balance of book and explain its purposes

  Module 3. Adjusting the Accounts

  • Explain the time period assumption
  • Distinguish between the Cash Basis accounting and Accrual Basis accounting
  • Explain why adjusting entries are needed
  • Explain the major types of adjusting entries Prepare the adjusting entry and explain the nature and purpose of an adjusted trial balance
  • Prepare closing entries
  • Describe the content and purpose of a post-closing trial balance
  • State the steps in the accounting cycle
  • Prepare a classified financial statement

  Module 4. Accounting for Merchandising Operations and Payroll

  • Merchandising operation
  • Recoding purchases of merchandise
  • Purchase returns and allowance
  • Recoding sales of merchandise
  • Sales return and allowances and discount
  • Summary of merchandising entries
  • Internal control over cash receipts
  • Internal control over cash disbursements
  • Making bank deposit
  • Bank statements
  • Reconciling the bank account
  • Explain Canadian payroll system
  • Determining employee gross earnings and employer payroll cost
  • Explain and calculate payroll deductions
  • Prepare payroll journal entry

  Module 5 Quick books –Sales and Invoices

  • Introducing QuickBooks
  • Setting up a new company
  • Entering company info
  • Setting up QuickBooks preferences
  • Choosing a start date
  • Creating income and expense accounts
  • Providing details about your income
  • Entering opening balances
  • Getting help while using QuickBooks
  • Using QuickBooks lists
  • Editing the chart of accounts
  • Working with the Customer Job list
  • Working with the Vendor list
  • Working with the Employee list
  • Generating Invoices
  • Editing invoices
  • Printing a batch of invoices
  • Memorizing invoice or other types of transactions
  • Entering a new service item
  • Entering credit memos
  • Issuing refunds
  • Handling bills
  • Managing credit card transactions
  • Editing bills
  • Printing a bill or a batch of bills
  • Paying bills

  Module 6. Quick Books —Bank Accounts and Inventory

  • Writing checks
  • Using bank account registers
  • Making deposits
  • Transferring money between accounts
  • Reconciling checking accounts
  • Turning on the inventory feature
  • Entering products into inventory
  • Ordering products
  • Receiving Inventory
  • Entering a bill for inventory
  • Manually adjusting inventory after actual inventory count
  • Determine inventory shrinkage and adjusting entries

  Module 7 Quick Books Other Functions

  • Overview of payroll tracking
  • Setting up for payroll
  • Setting up employee payroll information
  • Writing a paycheck
  • Tracking your tax liabilities
  • Paying payroll taxes
  • Tracking and paying sales tax
  • Creating an invoice from an estimate
  • Tracking time
  • Customizing forms
  • Creating and customizing preset reports

  Module 8. Simply Accounting –General Ledger

  • Introduction Simply Accounting
  • Setting up a new company
  • Enter company information in system
  • Choose a Typical set of accounts for business
  • Create Chart of accounts
  • Set up bank accounts
  • Set up linked accounts
  • Set up accounts for reconciliation
  • Check chart of accounts
  • Set up sales taxes
  • Set up payroll options
  • Enter payment options for vendors and customers
  • Set display preference
  • Add Credit-card Accounts
  • Select inventory options
  • Add accounts keep track of inventory and service items
  • Make a List of the items and services
  • Create and maintain price lists
  • Assemble items form components

  Module 9. Simply Accounting— Accounts Payable

  • Setting Up options for vendors and purchases
  • Adding Vendors
  • Entering a purchases
  • Editing Taxes
  • Ordering Goods and Service
  • Prepaid Orders
  • Paying for goods and service
  • Correcting or canceling purchase invoice
  • Correcting or canceling payments to vendors
  • Correcting or canceling prepayments
  • Paying credit–card bills
  • Paying other bills

  Module 10. Simply Accounting—Accounts Receivable and Payroll

  • Setting up options for customers and sales
  • Adding basic customer information
  • Entering a sales
  • Editing taxes
  • Prepaid orders
  • Receiving payment for goods and services
  • Correcting or canceling sales invoice
  • Correcting or canceling payments form customers
  • Accepting a customer return
  • Checking your payroll options
  • Adding employees
  • Paying individual employees
  • Paying a group of employees with a payroll check run
  • Paying out vacation time

  Module 11. ACCPAC-General Ledger

  • Setting up the system database
  • Defining the company profile
  • Setting up general ledger options
  • Setting up G/L account structures
  • Adding the general ledger accounts
  • Modifying an charter account
  • Set general ledger to ready
  • Processing a general ledger batch
  • Printing a beginning trial balance

  Module 12. Accounts Payable For ACCPAC

  • Adding tax classes
  • Activating the accounts payable ledger
  • Defining the company profile and A/P options
  • A/P background information
  • Creating vendor records
  • Process vendor invoices ,debit notes and credit notes
  • Vendor tax
  • Posting Batch
  • Printing an invoice posting journal
  • Processing adjustments, using the adjustment function
  • Correcting errors in the batch
  • Posting adjustments batch
  • Processing payments
  • Printing analytical reports
  • Payment batch
  • The check run
  • Miscellaneous payments
  • Generate trial balance to general ledger

  Module 13. Accounts Receivable For ACCPAC

  • Activating the accounts receivable ledger
  • Modifying A/R options
  • Defining background information
  • Creating customer records
  • Accounts receivable batches
  • Processing customer invoices
  • Processing debit note and credit notes
  • Posting batch
  • Printing an invoice posting journal
  • Processing adjustments
  • Printing the adjustments posting journal
  • Processing customer receipts
  • Printing and posting a receipt batch
  • Generating aging trial balance
  • Processing NSF cheques
  • Processing bad debt
  • Reconcile trial balance to general ledger
• Medical Office Administrator - Computer

  About

  This program provides students with the basic knowledge, skills, and work experience to become employable in various medical settings. This program is designed to provide employment ready, comprehensively trained graduates.

  Our graduates are fully qualified to work in a hands-on administrative/clinical support capacity in any medical field.

  Program details

  • Orientation
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Introduction to Internet
  • Role of the Medical Office Administrator
  • Reception
  • Appointments
  • Telephone
  • Mail
  • Patient Records Management
  • Medical Terminology
  • Anatomy & Physiology
  • Vital Signs/Preparation of the Patient for Examination
  • Medical Billing
  • Medical Law & Ethics
  • Medical Transcription
  • Clinical Placement

  Orientation
  This module explains how to set and achieve educational goals and gain exposure to market requirements and opportunities. The students will acquire tools for dealing with the challenges such as developing study skills, building success strategies, managing stress, taking notes, financial and time management.

  Microsoft Word
  This module covers the requirement to master Microsoft Word and typing skills. You will be taught how to edit and proofread documents, format the documents, mail merge, and work with tables.

  Microsoft Excel
  This module covers the requirement to master Excel at work. You will learn how to work and format worksheets, work with charts and drawings, use miscellaneous tools, and work with databases and templates.

  Microsoft PowerPoint
  In this module students will learn how to effectively use PowerPoint for slide presentations. This module will teach future medical office assistants how to create slides with different designs and layouts, graphics, tables, and animated objects. Students will also become skilled in creating notes and handouts.

  Introduction to Internet
  This module covers the requirement to master the skills of using the Internet at work. You will learn how to use and customize the Internet Explorer browser and investigate the various components of the Internet including the World Wide Web, Email, Newsgroups, Mailing lists, Discussion group, etc.

  Role of the Medical Office Administrator
  The role of a medical office administrator is to perform administrative and/or clinical duties in professional manner. Competent medical administrator is expected to demonstrate excellent organizational, communication, and time management skills. The duties of a medical office administrator may also include personnel management.

  Reception
  This module is the first introduction to specific MOA functions. Receiving patients requires thought, preparation, and consideration. The MOA is expected to look and act like a competent person. A skilled MOA can create a friendly, caring atmosphere for patients by smiling, greeting them by name, and offering assistance.

  Appointments
  Scheduling appointments is one of the principal duties of the assistant. And being able to do so efficiently and intelligently is one of the assistant’s most important skills. Once the basic schedule of the office is set, specific guidelines are used to schedule appointments for patients.

  Telephone
  An office will receive many telephone calls throughout each day. Calls may be incoming, outgoing, or interoffice. The telephone on the MOA’s desk may have several call buttons, which, when pressed, connect the telephone to the doctor’s private office or to other staff offices in the building. This feature makes it possible for the assistant to ask a question and relay the answer to the caller. MOA’s typically handle all incoming calls to the medical office and should use the opportunity to present a positive image for the physician and the practice.

  Mail
  Mail processing is a major part of a daily routine. Physician receives an enormous amount of mail every day, so thandling of correspondence is vital to an efficient office. Sound judgment in sorting and processing incoming mail will save the doctor a great deal of time each day. Tht learn to distinguish quickly between the different types of mail most frequently received. Mail must be sorted according to importance and then placed on each doctor’s desk.

  Patient Records Management
  Efficient records management is essential in any medical office. Records management is the systematic control of the steps involved in the life of a record or file from creation through maintenance to disposition. The organization of an office is evident in its files. Office may have centralized files where items such as patients’ medical records are stored in one location for the entire office to access them, or it may have decentralized files where information such as a doctor’s correspondence is only accessible to an individual user.

  Medical Terminology
  In this module students will learn to understand medical terminology for effective communication with the physician or reading medical documentation.

  Anatomy & Physiology
  In this module students will gain a basic knowledge of Anatomy and Physiology as an essential foundation to the competent performance of many roles.

  Vital Signs/Preparation of the Patient for Examination
  Vital signs are important body health measurements. They include temperature, pulse, respiration, blood pressure, height, and weightt know how to prepare the examination room, equipment, and a patient for examination. Student will be introduces to the basic concepts of how to make the patient’s visit to the doctor’s office the most comfortable.

  Medical Billing
  Students will become familiar with the various types of billing that exist in the medical field. Both Manual and Computerized Billing will be introduceddents will also gain basic knowledge of medical office record keeping and bookkeeping.

  Medical Law & Ethics
  Tht be knowledgeable of medical law and ethics. Medical secretary needs to be able to avoid possible legal problems while dealing with patients and keep the service at the highest professional level.

  Medical Transcription
  Students will be ready to use their knowledge of medical terminology, anatomy, and physiology. This module introduces students to the principles of medical transcription which includes operating the dictation machine and developing listening and comprehension skills. Emphasis will be on speed, accuracy, spelling, grammar, and punctuation.

  Clinical Placement
  The college will arrange all the students to do their clinical placement in a medical center for training after successful completion of the theory study.

• Accounting, Payroll, and Business Administrator

  Program details

  Windows OS This module teaches students to understand the basic computer operating system, saving and protecting data (files), customizing user desktop

  MS Word This program will prepare students to create documents such as letters, memos and reports which could be used for efficient communication and reporting MS Excel This Program teaches the concept of electronics spared sheet processing using Excel MS Outlook This program teaches how to use Outlook for mailing, maintaining contacts managing tasks and scheduling through electronically MS PowerPoint This program will prepare students to create PowerPoint presentations which can be used to make ITproject presentation to clients Accounting Fundamentals Teaches students basic bookkeeping, journal entries, worksheet, statements preparation, adjustment journal entries, year-end closing entries and bank reconciliations. Sage 50 - Simply Accounting Teaches students to understand and function proficiently in the Simply accounting Software such as create sales and purchase forms (quotes, orders & invoices), financial statements and writing cheques QuickBooks Teaches students to setup enter account data and reconcile accounts in QuickBooks and create sales and purchase forms (quotes, orders & invoices), financial statements and writing cheques Sage 300 ERP – Accpac Teaches students to setup company and add accounts in Accpac, also create single and batch entries for sales and purchase transactions and create reports Business English This course teaches how to use English language in business, to communicate information that is complete, corrected comprehensive and valuable. Business Communication Upon successful completion of this course candidates will be able to communicate effectively in a modern Canadian work environment. Office Procedures Teach the candidate various office skills that they can apply at their work place. Students will learn skills such as creating various documents such as letters, memorandum, reports research information, managing day to day administrative functions, scheduling appointments, setting up meetings and conferences, maintaining electronic and manual files, administrating travel arrangements, purchasing office supplies and handling incoming/outgoing mails. Human Resource Management This module teaches, how the Human Resource Management works with today workplace and how to manage staffs in small, medium and large size organization. Also teaches students the knowledge in how to hire new employees and evaluating existing employees. Payroll Compliance Legislation This course will provide students with the payroll-related legislation affecting organizations, as well as the tools to find information and apply that information to different scenarios in relation to individual pay Payroll Fundamental 1 This course will provide how to calculate individual pay and all components of individual pay from remuneration, through deductions, to net pay for both regular and non-regular situations. Payroll Fundamental 2 This course will provide how to calculate and report the government and third party remittances, year-end requirements and accounting for payroll at the compliance level for the organization. Practicum Placement Placement for 200 hours will provide the student with the opportunity to apply the theories and skills acquired in the classroom setting in a hands-on, workplace-based setting
• Bank Teller Certificate Course

  About

  This course prepares you for an immediate position in banks, credit companies, private and public insurance establishments, investment firms, and other financial establishments throughout the private and public sectors.

  Learn banking procedures and terminology, communications, fraud prevention, current banking regulations, daily transaction balancing and processing, customer needs recognition, and become familiar with government compliance regulations. Also, develop exemplary customer service techniques.

   

  Program details

  Bank Teller Certificate Program Subjects are:

  • Role of the bank teller
  • Regulations and policies
  • Individual and business deposit products
  • Individual and business loan products
  • Cash handling, cash audit, and cash drawer contents
  • Check, special checks, and check cashing
  • Payment forms; partial, additional, and late charge payment
  • Withdrawals and identification
  • Money orders and traveler’s checks
  • Credit card cash advance and large cash transactions
  • Suspicious activity and check-related schemes
  • Compliance with demands
  • Deterring a robbery description report form
  • Customer service
  • Job assistance

Beauty, Esthetics, Barber Programs

• Advanced Skin Care, Makeup Artistry & Laser Technician

  Skin Care Specialists and Laser Technicians are experts in services related to skin care. They provide non-medical skin procedures and treatments for face and body using specialized products and techniques to enhance client's personal appearance.

  Services include facial treatments; skin analysis and care plans; body treatments for skin care' neck and head massages; and laser technology and other methods for hair removal and skin care treatments. . They must maintain the hygiene of their skin care center, frequently sterilize  equipment and organize the environment for safety and work efficiency. Excellent Communication Skills are needed to interact effectively with a wide range of clients. They are employed in spas, skincare clinics, beauty salons, health clubs or maybe self-employed.

   

  Program details

  • Introduction to the Beauty Industry
  • Skin Sciences and Basic Skin Care
  • Paramedical Skin care
  • Fundamentals of Makeup Artistry
  • Professional Makeup Artistry
  • Laser Technology
  • Small Business Management

Healthcare, Wellness, Pharma Programs

• Personal Support Worker

  About

  The purpose of this certificate program, which is accredited by the National Association of Career Colleges (NACC), is to develop skills required to provide personal support services to clients and residents in the community, at home, and in health care facilities.

  Course Code Modules

  • PSW Foundations
  • Safety and Mobility
  • Body Systems
  • Assisting with Personal Hygiene
  • Abuse and Neglect
  • Household Management, Nutrition and Hydration
  • Care Planning / Restorative Care / Documentation / Working in the Community
  • Assisting the Family, Growth and Development
  • Assisting the Dying Person
  • Assisting with Medications
  • Cognitive and Mental Health Issues and Brain Injuries
  • Health Conditions
  • CPR and First Aid Training
  • Community Placement
  • Institution Placement (Nursing Home)
  • NACC Exam

   

  Program details

  PSW Foundations This module provides an overview of the Personal Support Worker role in a variety of settings. Students will learn the principles of client-centered versus client-directed care, emphasizing the individuality of the client and his/her relationship with family, friends, and others. This module introduces the concept of individuality of all persons, their experiences, rights, interests, beliefs, and needs. Students will be introduced to the role and scope of responsibilities of PSWs, including the variety of settings, work relationships, stress and time management, and applicable legislation. Consequences of exceeding the scope of the PSW role will also be covered. This module will also introduce students to interpersonal skills and communications, including conflict resolution and problem solving. Safety and Mobility This module deals with aspects of safety as they relate to both the consumer/client and the worker. One of the fundamental activities of the Personal Support Worker is assisting the consumer/client with routine activities of living. It is essential that the PSW provide assistance in a manner that is effective, safe, and provides for client comfort. As part of this, the PSW must be aware of potential risks posed by unsafe equipment or settings and the appropriate actions to take if unsafe situations are identified. Infection control methods will be taught, as infections can cause distress for both the consumer/client and the worker. This module will also discuss body mechanics as well as consistency in transferring, lifting techniques, and the use of equipment to increase safety and reduce client anxiety, confusion, and dependency. Students will also learn the importance of proper positioning in a bed or chair for the comfort and safety of the client. Body Systems This module will introduce the student to the basics of anatomy and physiology. Students will gain an understanding of human body systems in order to apply that knowledge in their daily work as a Personal Support Worker. These body systems are: the musculoskeletal, digestive, urinary, integumentary, reproductive, cardiovascular, respiratory, nervous, and endocrine. Common disorders and age-related changes for each body system will also be covered. Assisting with Personal Hygiene PSWs must have the knowledge, skill, and sensitivity to provide appropriate assistance to another person, since a significant number of clients for whom they provide service have disabilities that affect their ability to look after their personal hygiene. The Personal Support Worker will assist clients with all activities or routines of daily living. These tasks include bathing, grooming, mobility considerations, toileting, and skin care. This module will consider caring for the ill, disabled, injured, and/or a confused client. Frailness, dignity and levels of dependence will be considered. Personal hygiene involves personal safety, self-esteem, and dignity considerations. Knowledge about the structure, function, ageing changes, and common conditions of the skin is reinforced in this module. Personal care measures around the clock will be considered. A focus on humanistic health care will build the foundation of this module. Oral care, perineal care, infection control, bathing techniques, grooming, dressing, bed making, shaving, hair care, skin care, and much more will be covered in this unit. Abuse and Neglect Family violence is a significant aspect of current society, incorporating child abuse, spousal abuse, and elder abuse. Research also indicates an increased awareness among support workers of abusive behaviour toward clients. This module introduces students to the concepts of family violence and abuse, including its possible signs, as well as appropriate actions to be taken if abuse is suspected, including legal requirements. Personal beliefs and attitudes about family violence and abuse are examined, as is the concept of worker abuse of the client. Finally, abuse of the worker is discussed. Personal Support Workers identify the concept of abuse and are able to recognize both causes and indicators. They are able to identify the requirements of legislation and to respond in accordance with legislation, employer policy, and provisions of the service contract or support plan. They recognize that the PSW may also be the focus of abuse. Household Management, Nutrition and Hydration In this module students will learn to assist the client with their nutritional needs, household activities, and household management according to client preferences, comfort, and safety within employer guidelines as required. Nutritional needs include planning balanced nutritious menus, preparing shopping lists, shopping, safe handling of food, storage, and specific cooking techniques. Special dietary needs of infants, pregnant and nursing mothers, persons with specific conditions (diabetes, feeding tubes, etc.), as well as persons with specific cultural and religious preferences will be addressed. Students will have the opportunity to practice and demonstrate skills in a lab environment. Care Planning / Restorative Care / Documentation / Working in the Community Support of various types is the main function of the PSW. Yet, support is more than providing help— it relies on a number of factors, not the least of which are skill and sensitivity. Optimal support refers to the ability to provide sufficient support to assist clients to do what they wish without inhibiting them. This module builds on the materials presented in the introductory module PSW Fundamentals. It identifies the support to be provided and the significance of the support to the client, and of the need for the support. Supporting the client to relearn/regain routine abilities and issues of the rights of the client as a receiver of support will be presented. The care plan or service contract is the framework within which the worker provides support to the client. The worker must know the purpose of planning, the ways in which planning is done, and the persons who are involved, including client, support workers, caregivers, and professionals. As members of the support team, PSWs will learn about implementing parts of the care plan and communicating information accurately and without judgment. These activities are conducted in accordance with employer guidelines (agency or client). Students will also be introduced to working in the community health care environment, providing support to patients and families in communities, including Individual Homes and Retirement Homes, Long Term Care Facilities, Acute Care Settings and Acquired Brain Injury Programs. Assisting the Family, Growth and Development This module builds a foundation for students to understand family characteristics in terms of structure, functions, roles, lifestyles, and relationships. The influence of cultural values, practices, religious beliefs as well as the effects of illness, stress, disability on family relationships will be emphasized as central to the PSWs ability to provide effective support. This module also explores the role of the PSW in providing respite and assistance to families and their children, including those with special needs. Observation of selected commonly occurring conditions related to family functioning and life cycle events are included. A central focus is on the need for awareness of and sensitivity to family reactions to the presence of the PSW, family routines, preferences, and involvement in decision-making. Assisting the family with specific practical approaches in balancing care giving and rest, skills related to infant and childcare, as well as assisting a child with special needs are addressed. The stages of growth and development throughout the life cycle are also discussed. Assisting the Dying Person In this module, students discuss the concept of dying as a part of life and the possible impact of life-threatening illness on the person and their family. Students will also examine personal beliefs about life-threatening illness, dying, and the provision of support to the dying person and their family and friends. Assisting the dying person to maintain a desired lifestyle and respecting their right to make decisions with regard to support are also discussed. Specific approaches within the scope of the support worker to reduce discomfort or pain within the context of a plan of support/care are covered. Care of the person at the time of death, care of the body after death, as well as any procedures that must be followed are discussed. Assisting with Medications The PSWs ability to assist a client with medication is essential in supporting client independence or in supporting a family caregiver to attend to tasks or take needed respite. Students gain basic knowledge of the drugs used in the treatment of common diseases and disorders, including drug classification, use, therapeutic effects, side/adverse effects, brand/generic names, dosage forms, routes of administration, and directions for use of these medications. Students will identify purposes of medication, required instruction/information about medications to be administered, and cautions with regard to medications. Students will develop and demonstrate skill in reading and interpreting information on prescription containers and demonstrate assistance with oral/topical medications, as well as eye, ear, and nose drops. The importance of observation for both desired and undesired outcomes and procedures to be followed in the event of concern about or problems with medications will be discussed. PSWs are able to provide specific assistance with medications (oral, topical, eye, nose or ear drops) to the client, in keeping with the directions stated in the client care/support plan, and under the direction and monitoring of an appropriate person, whether health professional, caregiver, or family member. It is understood that this assistance is provided on the basis of case-by-case instruction by the appropriate person and cannot be generalized among clients or between support workers. Cognitive and Mental Health Issues and Brain Injuries Personal Support Workers recognize that behaviours or changes in behaviour can be related to illness or other conditions such as cognitive impairment, brain injury, substance abuseu or mental illness. They use approaches and techniques to assist clients with these changes or conditions in keeping with the care/support plan and report observations to the appropriate team member. They also identify factors that can increase the risk of suicide, and recognize signs of possible suicidal behaviour. This module introduces students to common psychiatric conditions (affective disorders and schizophrenia), substance abuse, cognitive impairment, and brain injuries. The possibility of multiple conditions such as Alzheimer’s disease and depression will be discussed. The role of the family caregiver as well as the importance of observation, documentation, and reporting will be reviewed. Health Conditions As the result of an ongoing condition, many clients will require the assistance of another person in order to accomplish routine activities of living. Although PSWs are not expected to make functional assessments, they do require an understanding of the effects of disability, disease, or condition on functioning in order to provide appropriate assistance. As partners in a support or care team (along with the client and others), PSWs need to understand why, what, when, and how maintenance, rehabilitation, and restorative care are used to benefit the client. They will likely assist the client in a variety of activities, and must be able to interpret and carry out the instructions of clients and professionals involved with the client so the client receives the maximum benefit from their assistance. CPR and First Aid Training You will attend two full days CPR and First Aid Training arranged by the college. After successfully complete the two day training, you will receive a CPR certificate which will be valid for a year and a certificate for First Aid which will last for three years. You can always come back to the college to renew it after before it is expired. Clinical Placement (Community) Clinical placement provides students with an opportunity to practice their new skills in a work setting. While on placement, students gain experience in a wider range of PSW skills, become more self-confident, and in some cases receive offers of employment from the placement site. In this module, the students will spend time working in a community setting under the supervision of a preceptor provided by the host site. The instructor will be available by phone and email at all times during the placement. Students must meet the hour requirements and have a satisfactory rating with no critical deficiencies in all placement activities to pass the program.

  Clinical Placement (Facility) Clinical placement provides students with an opportunity to practice their new skills in a work setting. While on placement, students gain experience in a wider range of PSW skills, become more self-confident, and in some cases receive offers of employment from the placement site. In this module, the students will spend time working in a facility setting for 100 hours under the supervision of their instructor and under a preceptor provided by the host site for an additional 100 hours. The instructor will be available by phone and email at all times during the preceptor-supervised portion of the placement. Students must meet the hour requirements and have a satisfactory rating with no critical deficiencies in all placement activities to pass the program. NACC Exam The PSW program is accredited by the National Association of Career Colleges (NACC). All PSW students are required to do their NACC exam at the end of the program. Once you pass NACC exam, you will receive a Personal Support Worker certificate and NACC certificate which will enable you to work anywhere in Canada.
• CPR and First Aid
  We offer two full days of CPR and First Aid training. Upon successful completion of this course, the student will receive a Standard First Aid and CPR Certificate, Level C.

Skilled Trades, Auto, Fire Programs

• Building Superintendent Certificate Course

  About

  The following topics will guide you to work as a building superintendent

  1. You, your building and your tenants 2. Legal aspects of superintendent/tenant interaction 3. Communication between superintendent and tenants 4. Building office management 5. Energy conservation and recycling 6. HVAC systems of the building 7. Mechanical systems of the building 8. Electrical systems of the building 9. Plumbing systems of the building 10. Surface painting and repairs 11. Grounds maintenance 12. Fire safety 13. Cleaning: routine, materials and equipment 14. Resume and interview process Total 25 hours and the fee is $ 600.