Programs offered at each campus may vary, so be sure to check other campus offerings for the course you are most interested in.
As you answer the phone, you hear a distressed parent on the other end. Given that their child has been suffering from inner ear pain, they need to make an appointment with the doctor. As a Medical Assistant/Office Administrator (MOA), you calmly communicate with the parent, coupled with collecting the necessary information to book an appointment. In addition to booking the appointment, you reassure the parent their child will be happy and healthy again in no time.
MOA professionals are responsible for ensuring the smooth operation of an office. As well as ensuring the clear, efficient communication between patients, physicians and other medical professionals, MOA’s manage the day to day operations of their clinic or unit.
As a medical office assistant, you are a problem solver who is able to work in a fast past and potentially chaotic environment.