BCA’s Medical Office Administrator program will help you develop skills in the four key areas of: medical terminology, medical office administrative skills, medical transcription, and word processing. In addition, the program fosters the development of interpersonal skills, organizational effectiveness, and communication skills, which are necessary to function in a complex and demanding medical environment.
Medical Office Assistants perform some or all of the following duties:
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- Schedule and confirm medical appointments; receive and communicate messages for medical staff and patients
- Prepare, key in, edit, and proofread medical records, reports, articles, case histories and correspondence from machine dictation, shorthand and handwritten notes using computers
- Interview patients in order to complete forms, documents and case histories
- Complete insurance and other claim forms
- Initiate and maintain confidential medical files and records
- Prepare financial statements and billing procedures
- Order supplies and maintain inventory
- Determine and establish office procedures and routines
- May supervise and train other staff in procedures and in the use of current software