About the Program

The Medical Office Assistant diploma program prepares you for administrative and clinical support roles in healthcare settings while earning your Certified Medical Assisting Professional (CMAP) designation. In 48 weeks, you'll master medical office procedures, clinical skills, and complete a clinical placement at an approved healthcare facility to work in physicians' offices, clinics, hospitals, and various healthcare environments across Manitoba.

This comprehensive program provides employment-ready, comprehensively trained graduates fully qualified to work in hands-on administrative and clinical support capacity in the medical industry. Academy of Learning provides financial aid guidance for qualified students and job placement assistance to help you succeed from enrollment through employment. You'll participate in lectures covering medical office reception, patient registration and scheduling, aseptic concepts and infection control, vital signs, clinical assistance, electrocardiography principles, WHMIS workplace safety, and understanding of EHR and EMR systems—plus gain First Aid and CPR Level C certification essential for Manitoba healthcare settings.

What You'll Learn

• Medical administrative and clinical foundations - Introduction to medical terminology, anatomy and physiology Parts 1 and 2, medical office procedures, introduction to medical transcription, clinical procedures, patient filing methods, billing and collection procedures, coding and claims processing, plus understanding of EHR and EMR systems
• Clinical competencies and safety - Aseptic concepts and infection control, vital signs monitoring, First Aid and CPR Level C certification, clinical assistance with exam room preparation, electrocardiography principles, WHMIS (Workplace Hazardous Materials Information System), clinical laboratory divisions and requisitions, and N-95 mask fit testing
• Microsoft Office and business skills - Introduction to keyboarding, keyboard skill building Levels 1 and 2, Windows Level 1, Microsoft Word Levels 1-3, Excel Level 1, Access Level 1, Outlook Level 1, Basic Bookkeeping Level 1, plus strategies for success
• Clinical placement and Manitoba locations - Hands-on worksite externship clinical placement at an approved healthcare facility plus comprehensive job search and résumé writing, available at 2 Manitoba campus locations: Winnipeg North and Winnipeg South

Career Opportunities

Medical Office Assistants work in physicians' offices, clinics, hospitals, and diverse healthcare facilities supporting both administrative and clinical operations.

Career paths include:

• Medical Office Assistant - Provide administrative and clinical support in physicians' offices, clinics, mental healthcare, and allied health care centres
• Hospital Administrative Support - Work in hospital admissions, E.R., ambulatory/outpatient departments, laboratory, X-ray, O.R. booking, and health records departments
• Healthcare Facility Coordinator - Support operations in walk-in care centres, ambulatory clinics, long-term care, medical research facilities, diagnostic imaging centres, physiotherapy clinics, group homes, and wellness centres

Salary Range: $26,369 – $46,003 annually (Information from PayScale Canada)