Helping Canadians get back to work.

HELP DESK ANALYST

The information technology industry needs skilled help desk analysts to troubleshoot software and hardware issues. CDI College’s Help Desk Analyst diploma program teaches students the technical skills necessary to service computer systems and the customer service skills to assist computer users.

Students receive hands-on training on industry-standard software and learn fundamental networking skills, hardware installation and configuration, system support and optimization, Windows, MS Office applications, and help desk techniques.
Students will be supported in their job search after graduation through CDI College’s Employment Services department. The department teaches graduates resume writing techniques as well as job search and interviewing skills.
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Provincial Funding

Looking for student aid options offered by your local province? Choose your province of residence below to check out provincial funding options such as grants, loans, scholarships, and bursaries.
*All student funding, whether made available privately or through various government branches, is only approved to those who qualify, by the original source of funding. There are many criteria that each candidate must meet to be approved. Schools can only inform you of what may be available.